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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,906 ratings1,906 reviews
  1. 5 stars82% (1,563)
  2. 4 stars11% (211)
  3. 3 stars2% (34)
  4. 2 stars1% (28)
  5. 1 star4% (70)

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Showing 321-330 of 1,906 reviews
Apr 16, 2026
neo94
4 out of 5 stars review

As of now great purchase

[This review was collected as part of a promotion.] To keep it simple it does its job, we've had this refrigerator for the past 3 years and no issues! The “beverage section” is an awesome add, I like that you don't have to open the whole refrigerator to get water or drinks. The customization of the drawer helps keep things cool based on what you out in there and can change your selection on the app. It's not perfect sometimes the water pitcher doesn't fill and never know why.

Review from Samsung US
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Apr 14, 2026
Kayy
5 out of 5 stars review

Convenient and looks luxurious

[This review was collected as part of a promotion.] The white glass was a beautiful addition to our kitchen after previously having stainless steel. It doesn't show grime and fingerprints when you have a bunch of little hands around. The water feature having the pitcher option is amazing. The ice is so convenient and offers two different ice sizes.

Review from Samsung US
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Apr 14, 2026
George
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] The water dispensing self filling pitcher and separate dual size ice maker work exceptionally. Also the ability to select usage and temp of center drawer allows for many different uses and set-ups and they can be reconfigured anytime via the app or on the fridge. Capacity is great. 2 years and very happy.

Review from Samsung US
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Apr 15, 2026
Cool one
4 out of 5 stars review

Really like this Samsung side by side doors

[This review was collected as part of a promotion.] We really like the French drawers with the 2 drawer freezers on the bottom. We like the water dispenser on the outside, but water should over the cups easily, that's why the 4 stars. Other wise a great refrigerator. I also have it connected to my phone... Tells me when fridge is opened or closed... Could be an issue if your other half is trying to watch what they are eating and you know every time the fridge is opened! Lol

Review from Samsung US
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Apr 16, 2026
Lisa87
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Great looking fridge and we got it on sale so can't complain about the price. I like the middle compartment that allows us to store mostly our kids snacks, yogurts etc so we don't have to open the main door multiple times a day. I like the water dispenser and the option to only open half the door to access soda and protein drinks which we keep in the door compartments. The only negative so far is the freezer drawer doesn't close all the way sometimes and you have to give it an extra shove to make sure it's closed. There have been a several obsessions where it don't alert us that it was still open and we woke up to melting ice. All in all it's a good product,looks sleek and stylish and I would probably purchase again.

Review from Samsung US
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Mar 30, 2026
SParada
5 out of 5 stars review

I L💗VE this fridge!!

Very modern look, beautiful sage color that fits perfectly with my newly built kitchen. All of the features are amazing and easy to control from my cellphone. I get so many compliments each time some visits my home. I recommend it 100% without hesitation.

Review from Samsung US
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Apr 15, 2026
Key182
5 out of 5 stars review

Great appliance

[This review was collected as part of a promotion.] Super spacious and keeps everything fresh. The touchscreen is actually useful—I use it for music, notes, and checking inside. It looks modern and makes the kitchen feel upgraded. Only downside is the screen gets fingerprints, but that’s expected. And also the side door

Review from Samsung US
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Mar 31, 2026
PJ Brewer
5 out of 5 stars review

No Complaints Here!

Well organized and plenty of room. And yes, this is the best-designed refrigerator I have ever owned. It is very customizable and extremely quiet. I don't, however, use the ice and water dispenser because of the extremely high mineral content in our water. All drinking water is from reverse osmosis.

Review from Samsung US
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Apr 16, 2026
Benji
3 out of 5 stars review

Good features but issues after 2 years with leaks

[This review was collected as part of a promotion.] Fridge is very nice look wise as well as with the pitcher in the door. It cools well and is very energy efficient. Only big downside is having leaking issues after about 2 years we have had to work on.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from Samsung

Hi Benji, It’s great to hear that the Samsung refrigerator has been cooling well and remaining energy‑efficient, and thanks for sharing your long‑term experience. Keeping the vents clear and making sure the doors close fully helps airflow stay steady and keeps moisture balanced. The guide below highlights helpful tips, so you can go straight to the section that matches what you’re experiencing: https://www.samsung.com/us/support/troubleshoot/TSG10003766/ If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152418183 ready when you contact us so we can assist you quickly. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care

Apr 18, 2026
Brit
5 out of 5 stars review

Spacious!!!!

[This review was collected as part of a promotion.] This refrigerator is spacious and great for large families. We love the altering Shelves that allow us to store all different sizes of food container, containers, and products as we need. Great investment and we love the SmartThings app that helps us keep track of everything that we need.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356