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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,906 ratings1,906 reviews
  1. 5 stars82% (1,563)
  2. 4 stars11% (211)
  3. 3 stars2% (34)
  4. 2 stars1% (28)
  5. 1 star4% (70)

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Showing 1,681-1,690 of 1,906 reviews
Jan 18, 2024
Jeff
5 out of 5 stars review

Great innovative looking refrigerator

[This review was collected as part of a promotion.] very sleek design, and effective too. Like it a lot, as we bought it at a discount.

Review from Samsung US
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Jan 18, 2024
Happycustomer
5 out of 5 stars review

Amazing product

[This review was collected as part of a promotion.] I love this product, best birthday present to myself.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
May 23, 2024
jpdragon
5 out of 5 stars review

Best refrigerator I’ve brought so far

[This review was collected as part of a promotion.] Super happy with the new refrigerator and loved all the features. As advertised and more…

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 2, 2023
sjzaidel
5 out of 5 stars review

A perfectly functional frig!

[This review was collected as part of a promotion.] I bought this a year ago on super deal and very happy.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 26, 2024
Blue fridge
5 out of 5 stars review

Good fridge

Fridge has been just fine, we have had it for 3 months now no issues, but this door shelf fell off and I can’t find where I can buy replacements

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
May 28, 2023
Emily
1 out of 5 stars review

Does not function

I was so excited to receive my Samsung fridge, but then it arrived and it never worked. The freezer never got below 60 degrees Fahrenheit.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from Samsung Customer Care

Emily, we'll make a great team in fixing your fridge - let's get started. There are a few things you'll need to check if the fridge is cooling properly. Below is a link with a step-by-step guide; Please watch the full video, and check the hyperlinks for more details. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145846668) to help our team pull up your information. Have a great day. ^Charles

Mar 2, 2023
Robert
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] Really like the counter depth size, flex drawer, beverage center and appearance

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Feb 16, 2023
BX10451
5 out of 5 stars review

Best Fridge ever

[This review was collected as part of a promotion.] I love the beverage center and all of the room that it has I also like the autofill feature

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Mar 20, 2023
Earl
2 out of 5 stars review

Great features when they work properly

Bought this product and the temperature fluctuates terribley! The ice maker freezes up and cannot get the center drawer or fridge off of Celsius!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from Samsung Care

Good day, Earl. We want you to have the best experience possible when using your fridge. There are several options for fixing the problem and correcting the temperature of the fridge. It can be resolved by adjusting the refrigerator's settings, practicing proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. Cooling issues with Samsung refrigerator or freezer: hhttps://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough What to do if your refrigerator is not cooling: https://www.youtube.com/watch?v=ogwmuhLH4G4 What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS00080450/ How to level your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00062321/ How to level your Samsung refrigerator: https://www.youtube.com/watch?v=56WIrCOKoiI If your ice maker is frozen over with a sheet of ice, please call us at 1-800-SAMSUNG. For more details, you may visit the link below. Ice maker is frozen over: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice You may also learn more on page 68 of the user manual: https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145596660) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

May 11, 2024
Pattrick
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] 2nd Samsung refrigerator. Counter Depth fits perfect and noiseless.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356