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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,925 ratings1,925 reviews
  1. 5 stars82% (1,576)
  2. 4 stars11% (213)
  3. 3 stars2% (36)
  4. 2 stars1% (28)
  5. 1 star4% (72)

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Showing 1,201-1,210 of 1,925 reviews
Nov 25, 2022
Kris
5 out of 5 stars review

Beautiful, stylish and fun as well as functional

I bought my fridge a few weeks ago as the one I had (came with house) broke. I absolutely love the fridge. Only comment when installed they didn't make sure the water was working. They ice worked immediately the water filter took us a week to figure out it was a button that needed to be pushed. The fridge is so spacious and doesn't have the bulkiness from the internal ice maker of other fridges. Flex draw is an amazing bonus features. It's stylish. I would highly recommend.

Review from Samsung US
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Sep 30, 2024
Tamtam
5 out of 5 stars review

Just what I wanted!

[This review was collected as part of a promotion.] Great deal using Samsung healthcare worker discount, shopping rewards and holiday discount. Deep shelves and all the basics…love the flex drawer which we use for beverages. I change the glass front depending on mood…easy to do. The ice bin is great with two different sizes.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 12, 2024
Hawk
5 out of 5 stars review

Love the Salad Bar

[This review was collected as part of a promotion.] I bought this fridge a month ago. My wife wasn't sure about the beverage center and didn't like that the water pitcher took up space. Now that is her second favorite feature! Her favorite is, she uses the drawer as a salad bar. She ordered the restaurant style cooler containers and loads them with lettuce, fruits and other vegies. It is very convenient.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Aug 21, 2022
CSM11
5 out of 5 stars review

Exceptional

[This review was collected as part of a promotion.] We purchased 6 weeks ago, absolutely the best refrigerator we have owned. The center drawer is awesome, the dual ice maker work flawlessly. But the best of all is the beverage center. You won’t be disappointed

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Aug 5, 2023
Jen B
5 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] I love the ice maker and the different sized ice. I also like the little middle drawer. I keep snacks for my 4 year old in there and he can get what he wants without having to try to crawl into the main doors

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Nov 7, 2023
Lizzle
5 out of 5 stars review

My mom is getting one in her house too

[This review was collected as part of a promotion.] I absolutely love this fridge. Its functional and versatile. The bev center/pitcher gets used at least 10 times a day in our house and we love it. Changing the filter was a little difficult, you have to really push hard to get it to connect - but manageable. Love being able to have my phone connected and i dont have to think about it, my phone just reminds me when to change it.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jan 27, 2025
Andy
1 out of 5 stars review

Scrap Product

I bought this fridge about 2 years ago, first year there was an issue with the mother board and the warranty people came and fixed it had the same issue again. Now after 26 months this fridge gave up, I am not sure how Samsung is making such junk .... these items are supposed to last for at least 7-10 years. 2K for something that fails after 2 years is not reliable product

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hi Andy, We would like to assist you further with your concern. Kindly let us know more about the refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148271499) to help our team pull up your information when you message us. Have a great day, -Ernest-

Sep 18, 2023
DMC89011
4 out of 5 stars review

Needs space adjustments for future models.

[This review was collected as part of a promotion.] I love the aesthetics of this refrigerator, my only drawback is the adjustability of the middle shelf. It would be better if it had a larger range of movement for shelves. For example, it doesn’t accommodate a 16.9 Oz bottle of water because the shelf is too low. Other common items (milk cartons, juice bottles, etc.) also can’t fit and the doors can’t accommodate them too well either.

Review from Samsung US
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Apr 22, 2025
Alsmooth
1 out of 5 stars review

⭐ 1 Star – Looks Great in Photos, But Total Regret

1 Star – Looks Great in Photos, But Total Regret This fridge is all show and no substance. It looks sleek, but in reality, it’s a constant headache wrapped in fingerprint-prone stainless steel. In under 2 years, I’ve had to submit three separate service requests: Two for water leaking inside the fridge And now it trips every GFCI outlet in my kitchen — making it completely useless where it’s meant to be installed. My home is brand new (built in 2021), and I even had a licensed electrician replace the outlet and confirm everything is wired perfectly. Samsung support kept trying to blame my house instead of addressing what is clearly a defect in the fridge. It took way too much effort just to get a warranty repair scheduled. On top of all that? The stainless steel finish collects fingerprints like crazy, and the interior feels cheap and flimsy — nothing like what you'd expect for this price point. The shelves and drawers feel more budget than premium. If you’re shopping based on aesthetics and smart features, don’t fall for it. This fridge has been one of the most frustrating appliance purchases I’ve ever made. Spend your money on something built to last — this isn’t it.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from Samsung Care

Hi there, We can feel your disappointment with this fridge. We are here to help you. We recommend checking the resources below for steps to take when the fridge is leaking from the inside. Please click on the embedded words for more details. Leaks under the drawers, under the fridge, or other areas: https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas Should you still need support with the electricals of your fridge, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148854356), and it will help our team pull up your information. ^Rodel

Nov 19, 2022
SLISSY
5 out of 5 stars review

Super functional and gorgeous Fridge

[This review was collected as part of a promotion.] we replaced our old side by side with this fridge - love the beverage center the pitcher is so convenient and I am used to having ice in the door but this is so much better and easy to use. Very roomy and love that you can replace the panels - stainless tends to dent or scratch so if mine should I can easily get a new panel to make the fridge look brand new

Review from Samsung US
Helpful?72K17DQAVWKM14117303356