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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,925 ratings1,925 reviews
  1. 5 stars82% (1,576)
  2. 4 stars11% (213)
  3. 3 stars2% (36)
  4. 2 stars1% (28)
  5. 1 star4% (72)

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Showing 1,171-1,180 of 1,925 reviews
Jan 17, 2025
Hogansway
5 out of 5 stars review

Amazing Refrigerator!

[This review was collected as part of a promotion.] We purchased this refrigerator just before Christmas and just love it! The amount of space and amenities it offers is exactly what we were looking for. Would recommend to anyone that ask! Maybe even if they don't :)

Review from Samsung US
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Jan 29, 2024
yamy
5 out of 5 stars review

great freatures

[This review was collected as part of a promotion.] Love this fridge! My favorite is the bigger size, one of the shelves goes to half so bigger items can fit in the fridge, the auto fill water, the two sizes of ice, and the middle drawer that can be used as fridge or freezer temperature. Wish the panels would come in already.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 4, 2023
Stran22
1 out of 5 stars review

disappointed to repair service available

i got this fridge just over a year ago. the fridge is great inside big and everything. the only problem that i have that is giving this a one star review is that a month ago now the fridge stopped working. got loud and stopped freezing. scheduled a repair and the company that i was sent to was booked for 3 months (A-1 Repair in Maryland, USA) and samsung told me that if i could find someone in the area to fix it i would get reimbursed. well i got it serviced locally was told it was a closed system leak and would have a get a samsung closed system repair to fix it. i told A-1 repair to put me on list and then a few days later i got a call from A-1 that they can no longer service my fridge due to the ONLY closed system repair person is out on medical leave for an unknown amount of time. it has now been a month since the fridge broke and only 3 months past factory warranty now.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
reply from SEA Care

Hello Stran22, Your effort to cope with this matter is much appreciated. We want to speak to you directly to discuss the repair needed for your fridge and see what options can be offered. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146370348) to help our team pull up your information when you message us. Have a great day. -John

Mar 14, 2023
Phil and Val
5 out of 5 stars review

Looks beautiful, fantastic features !

[This review was collected as part of a promotion.] We have always had Samsung refrigerators. The Bespoke is the finest example of many years of fine engineering and refinement. The beverage center and ice maker and changeable panels greatly expand options. Samsung stands solidly behind their products.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Sep 22, 2023
Jamal
4 out of 5 stars review

Love Samsung products

[This review was collected as part of a promotion.] We love the refrigerator and all of the features. My wife especially liked the fact that it is counterdepth. So it flows better with our kitchen. The only issue we have is that the button for the water pitcher doesn't always get fully pressed when the pitcher is inserted, so it doesn't fill it up immediately. Sometimes you have to play with it a little bit. Other than that, we are very happy with this product.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Apr 14, 2023
BIGJ
5 out of 5 stars review

PROMISED MUCH AND DELIVERED IT ALL

[This review was collected as part of a promotion.] OK, SO THIS WAS THE BEST COUNTER DEPTH OPTION WE COULD FIND. WE LOVE IT AND LOVE THE BEVERAGE CENTRE PROBABLY THE MOST. THE DRAWER IS ALSO PRETTY COOL AS YTOU HAVE A LOT OF TEMP OPTIONS. SO FAR THIS IS A DEFINITE KEEPER

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Apr 28, 2022
rarisbeck
5 out of 5 stars review

Our best refrigerator yet!

[This review was collected as part of a promotion.] We’ve had our new Bespoke series French door refrigerator for about a month now and we just love it! Everyone likes the two sixe ice makers and the deli drawer for cheese and deli meats. The inside is lit so we’ll also!

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Oct 2, 2023
Truddy
5 out of 5 stars review

Favorite fridge ever purchased

[This review was collected as part of a promotion.] I have had this fridge for 6 months now. It is my favorite large appliance I have purchased! It is just a beautiful looking fridge. It has great storage capacity. We have not had any issues. The beverage center is such an ingenious feature. The ice can get a bit messy with kids, it is just very accessible to them in the lower freezer drawer, but it isn’t bad as I like having two types of ice and the ice drawer with a scoop rather than ice off the door (which can also be messy with kids). If I ever move I have decided I will be bringing this fridge with me, as I would not want to leave it behind.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Feb 28, 2025
NCStrongMom
5 out of 5 stars review

Buy This

[This review was collected as part of a promotion.] Had to wait 2 months to have the refrigerator delivered but it was totally worth the wait! It does stick out a lot further from our built in cabinets then our old fridge but it doesn't look bad and the fridge holds so much more food. I am not a fan of scooping ice instead of it automatically dispensing but i do LOVE the pellet ice so I will get over it. The sleek modern lines updated our kitchen and make it look much more modern. Fingers crossed it lasts us awhile and we don't have any issues.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356
Jun 12, 2024
Bob_N
4 out of 5 stars review

Can't Customize

I love your bespoke refrigerator but disappointed that you can’t upload a photo and create custom panels. I don’t understand why you would build the functionality into your website and promote it in your marketing materials but not allow users to add it to the cart. If the feature is no longer available then you you should replace the myBespoke page stating such.

Review from Samsung US
Helpful?72K17DQAVWKM14117303356