Hi raja, Nice to hear the refrigerator is meeting expectations overall, and we appreciate you calling out the water tap behavior. When the water tap doesn’t dispense as expected, it’s often related to setup or flow conditions such as the water line connection, household water pressure, filter status, or control settings like Child Lock. Please check the link below and select the embedded content to learn more: https://www.samsung.com/us/support/troubleshoot/TSG10003791/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152433831) when you reach out so our team can retrieve your information. We value the opportunity to review your feedback. Geraldine Samsung Care

Hi Nage, It's nice to hear your Samsung refrigerator is doing solid work overall, and we also understand how important a reliable ice maker is. Keeping vents clear and making sure the doors close evenly helps support smooth ice production, while a little extra space around the ice area can keep things running consistently over time. The link below highlights general frosting care and includes helpful steps based on what you’re noticing: https://www.samsung.com/us/support/troubleshoot/TSG10007222/ If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152380500 ready when you contact us so we can assist you quickly. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care