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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,925 ratings1,925 reviews
  1. 5 stars82% (1,576)
  2. 4 stars11% (213)
  3. 3 stars2% (36)
  4. 2 stars1% (28)
  5. 1 star4% (72)

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Showing 771-780 of 1,925 reviews
Oct 23, 2025
Pres
5 out of 5 stars review

Good so far

[This review was collected as part of a promotion.] If I had to sum it up: This fridge is a strong choice if you want high style + high functionality in your kitchen, care about design, and will take advantage of the advanced features (beverage center, flexible drawer, large capacity). On the flip side, if you’re more price-sensitive, prefer simpler reliability over lots of bells & whistles, or have a tight space / cabinetry that must align exactly, you might want to consider a somewhat simpler model (or make sure installation and calibration are done carefully).

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Sep 23, 2025
Regretful Buyer
1 out of 5 stars review

Features overshadowed by Samsung's poor quality

After 5 months, the ice maker stopped working. The technician diagnosed over the telephone and came out to replace something in the "sealed system". We were informed that the coolant seal inside the door where the copper connects to steal goes bad, causing a leak inside the walls of the refrigerator. 24 hours after the "repair", it completely stopped working. We have been without a working refrigerator for more than a week because each hoop Samsung makes you jump through takes days. This website suggests that reviewers avoid discussing service, but I believe that is an important factor in product reviews and consumer information. A buyer should know not just will it break, but how will the manufacturer stand by its product (or not) if it does break. I have heard bad things about Samsung's quality, which initially scared me away from this refrigerator. Several good reviews led me to try it. I am hoping this offsets some of those for the next shopper and saves them a lot of trouble.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from SEA Care

Hi there, We are saddened by the state of your refrigerator. For any other concerns, please don't hesitate to contact us using the options listed below. We are eager to assist you and discuss your alternatives. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number (1150828426) to help our team locate your information when you message us. Have a great day. -John

Oct 25, 2025
tracyd
5 out of 5 stars review

Best fridge I have ever owned.

I absolutely love this refrigerator! I love the interior space. It has plenty of shelving and the shelf that slides back for bigger bottles is so convenient. The water filter between the drawers is such a smart idea. It doesn't take up shelf space. My drinks are nice and cold and the refillable pitcher is awesome and the water is always cold. The door inside a door stops a lot of wasted energy getting a can of pop. The center drawer is perfect for meats, cheese, or extra drinks. I like the 2 different types of ice and there's plenty of room in the freezer! I like the no fingerprint front. It's easy to program. Its perfect. It's so quiet, I don't even hear it running. Best fridge I have ever had. They delivered it in 3 days, set it up and those guys were super friendly. Definitely would buy samsung products from now on. This has everything I wanted and the price was perfect.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 6, 2025
JCHU
4 out of 5 stars review

The user manual is too simple

[This review was collected as part of a promotion.] The user manual is too simple and does not cover all the operations. As a result, new users need to search for operation information everywhere. I would have been more satisfied if it included all the operating instructions.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 30, 2025
MrsMelissa
5 out of 5 stars review

Best refrigerator I’ve ever purchased

[This review was collected as part of a promotion.] I love so many features the Samsung Bespoke refrigerator has. The snack tray section is a wonderful idea. My kids are college age and this is their go to section. I love the water pitcher it helps when filling everyone’s glasses at dinner time and with filling itself back up to fill a water bottle for sports. The shelves are large enough to hold large milk bottles and trays of food. I’m so happy to have two ice options and how fast the freezer keeps up with replenishing ice we haven’t been without ice during our weekly family dinner of 9 grown adults.A couple of downsides is I’m still trying to get the Blue tooth option to connect and the stainless steel doors is a little too thin. The overall configuration is very well thought out. I have recommend it to several friends and family.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 12, 2025
Denric
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We absolutely love our new refrigerator! The space in it and the water picture that automatically refills is a plus. The dual ice that it makes is a great perk. The freezer compartments are huge. We would recommend this refrigerator.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Nov 3, 2025
Big and Beautiful
3 out of 5 stars review

Big and Beautiful

[This review was collected as part of a promotion.] This is a beautiful large capacity frig. It looks great on the outside and has great looking features, but she is very delicate. I had to call customer service a few times because the doors would not close properly and there was ice in the freezer. The user has to be cognizant to close the doors tightly and gently, otherwise the alarm goes off. If the user is having a party with margaritas, the ice maker cannot keep up making enough ice. Other than that, its a big beautiful fridge.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from SEA Care

Hi there, We understand the significance of a working refrigerator in your household. Let us help you out. Please refer to the resources below to rectify your concerns with your fridge. Click on the hyperlinks and watch the embedded video (if available) for tips. Samsung refrigerator or freezer doors will not close (Select which type of door is not closing): https://www.samsung.com/us/support/troubleshoot/TSG10007112/ Frost in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10007222/ The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please include reference number 1151235225 in your message so our team can locate your information. Have a great day. -John

Dec 21, 2025
Chef Luv
5 out of 5 stars review

INCREDIBLE!

[This review was collected as part of a promotion.] You won’t be sorry. It’s the best refrigerator we’ve ever had. Incredible look, easy to clean, very, very organized and the ice maker (2 types of ice) is something you didn't know you needed. The beverage center is unbelievably great. Always have cold water in a pitcher (we’ve added cucumbers and now lemons-yum! Was thinking of redoing some things in the kitchen but this and the Bespoke induction range (along w/a new washable runner) has totally changed the look. Large capacity fridge makes entertaining a breeze!

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 6, 2025
Cornbread
5 out of 5 stars review

I love the 2 ice sizes!!

[This review was collected as part of a promotion.] this is the first fridge I have bought brand new and could t be happier with the room and lay out here. And not to mention the 2 ice sizes to choose from and the water pitcher and stream flow. Such a great big girl purchase!!

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 25, 2025
John Satisfied Veteran
5 out of 5 stars review

Extremely Well Made and Feature Packed

[This review was collected as part of a promotion.] This refrigerator is extremely well made and the stainless steel exterior is superior to any other appliance I have ever purchased. The interior also has some panels in stainless steel and the bins and drawers are top notch in terms of quality materials and fit. The beverage center is a very nice design and provides easy access to filtered water and the pitcher. I chose to go with the counter depth refrigerator and the interior space is still well designed and functional.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067