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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
2,410 ratings2,410 reviews
  1. 5 stars82% (1,965)
  2. 4 stars12% (287)
  3. 3 stars2% (45)
  4. 2 stars1% (35)
  5. 1 star3% (78)

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Showing 731-740 of 2,410 reviews
Jan 29, 2026
Dissapointed customer
1 out of 5 stars review

Decent fridge, cannot change the panels

The "Bespoke" part of the refrigerator is an absolute joke. The colors they did not discontinue (most are discontinued) are not available for purchase. Good luck customizing the fridge!

Review from Samsung US
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Jul 31, 2025
Arden
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] After about a month of use, we are very pleased with our new refrigerator. Everything works as advertised. The only thing we wish this refrigerator has is soft/self closing doors like our prior 10 year old Samsung.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Sep 14, 2025
Becky
5 out of 5 stars review

Perfect Reftidgerator

[This review was collected as part of a promotion.] We love this refrigerator. It is not only beautiful but very user friendly and all of the features are lovely. First, everyone who sees it comments on its appearance. Next, the temperature setting is accurate. Often the temp reading in a fridge will say one things, but it is not true, or it is uneven. This one is perfect. The beverage station is a luxury. The middle drawer is wonderful..... I could continue, but I will stop with one last comment. We have had this refrigerator for almost 2 years. Every day I am thankful to own such a beautiful and functional appliance.

Review from Samsung US
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Sep 15, 2025
JHFR59
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] So far product is great. The technology is great. I like being able to control appliance on smart things app. I did not think the 2 ice makers were needed but have come to really enjoy them. The ice bites is great to get something chilled quicky without turning your drink into water. The only potential issue I see right now is if the refrig doors are open and you reach for middle drawer there is a potential you good pinch a finger

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 21, 2025
Jcole
5 out of 5 stars review

Awesome features!

[This review was collected as part of a promotion.] We just got the bespoke fridge and I LOVE it!!! It is so roomy and perfect for a large family! I LOVE the beverage center, and the middle drawer for deli meats and cans of soda. I like the fact that if one of my kids doesn't close the doors all the way I get a notification on my phone! Love the 2 different styles of ice! Could not be happier with our purchase

Review from Samsung US
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Oct 25, 2025
John Satisfied Veteran
5 out of 5 stars review

Extremely Well Made and Feature Packed

[This review was collected as part of a promotion.] This refrigerator is extremely well made and the stainless steel exterior is superior to any other appliance I have ever purchased. The interior also has some panels in stainless steel and the bins and drawers are top notch in terms of quality materials and fit. The beverage center is a very nice design and provides easy access to filtered water and the pitcher. I chose to go with the counter depth refrigerator and the interior space is still well designed and functional.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Sep 14, 2025
PNW guy
3 out of 5 stars review

Mixed feelings, not stable temps..

[This review was collected as part of a promotion.] Nice looking Refrigerator. Our old 25 cuft refrigerator died on us after 18 years. We saw this 23 cuft. And thought it would fit the bill. yikes, we lost so much freezer space and we miss our side by side. I like to put my own refrigerator temperature gauges in to monitor the temperature. Well, surprisingly I don’t feel it does a good job maintaining 37 degrees F. The top shelf temperature runs 39-40 - then drops down to 32-37 then the lower shelf fluctuating about the same. I wish the fluctuations were not so big. We called for a service request but they told us we known what’s wrong and we recommended you replace the refrigerator to fix it. Parts are not available to fix! Right now we have our replacement on hold. I really don’t want to mess around replacing it yet. I don’t recommend this unit. There’s a known problem and they are not addressing it in my opinion.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from Samsung Care

Greetings, I can't imagine what you are going through right now with your refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150722852) to help our team pull up your information when you message us. Thank you. -Ricardo

Oct 6, 2025
findpeace
5 out of 5 stars review

Silent refrigerator

[This review was collected as part of a promotion.] The first reason I decided to change my old refrigerator was the noise. And this new Samsung Bespoke is perfect. It is really silent and honestly I couldn't hear any sound from it. And even the ice falling doesn't make any unpleasant noise. I only hear only one time very small whispering ice dropping sound during the last 1 month. Not to mention the design and cooling function, everything is really perfect.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 7, 2025
Millerc
5 out of 5 stars review

Bespoke is perfect

[This review was collected as part of a promotion.] Plenty of capacity and the fact you can change the color made the difference to us. Could not locate it in black but we were able to get the black panels. We have the original stainless panels if other kitchen appliances fail.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 6, 2025
charleston843
5 out of 5 stars review

A Great Fridge With Tons of Storage

[This review was collected as part of a promotion.] Words cannot describe how much we love our fingerprint-less stainless steel fridge. The space is amazing - it has room for everything and shelves that slide to create more space when needed. We love the drawer; we are currently using this as a beverage hold-all. Love the freezer drawer as well and the technology that lets me know if a door is left open and when the filter needs to be changed.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067