[This review was collected as part of a promotion.] We needed a new refigrator so when I went buying I saw this one. It was more than I wanted to spend so I moved on. Later when I was thinking about what I had seen I keep going back to this one so I went for another look. Needless to say I succumb and bought it. Nevew paid that much for a refigator so I had second thoughts after the fact. No more, I love it and am learning how to use it I like everything about it and enjoy it every day. I am so very glad I went ahead and bought it.

[This review was collected as part of a promotion.] Very happy with the purchase. It looks great and the built in beverage center is very useful. We love using the pitcher to get water quickly and the auto refill feature ensures there is always water available.

[This review was collected as part of a promotion.] I bought this refrigerator over six months ago. It was a great addition to my Smart Home as well as a conversation piece when guests come over and ogle it. For its primary job, as a fridge, it is stellar. The ice tray and drink station are A++.

[This review was collected as part of a promotion.] I bought this one month ago. No branding on the outside. You can order panels to match any decor …, great idea Samsung. Very spacious and many features that I love. Go check one out at your local appliance store. You will not regret purchasing one.

[This review was collected as part of a promotion.] My past experience with my last Samsung 2 door 2 drawer refrigerator was anything but a headache. Samsung has come around and redesigned this model into BESPOKE. We are very happy so far with our new refrigerator. The two bin ice system and the cold water beverage system is great. Kudos. Would recommend this model!

[This review was collected as part of a promotion.] After about a month of use, we are very pleased with our new refrigerator. Everything works as advertised. The only thing we wish this refrigerator has is soft/self closing doors like our prior 10 year old Samsung.

[This review was collected as part of a promotion.] Bought this in October 2023. Been a great fridge with no issues. I love the hidden water compartment and hidden ice in the freezer. Easy to keep clean due to this. No spilled ice or water from them being on the outside of the door!

[This review was collected as part of a promotion.] Bought my Bespoke refrigerator in June and I love it more and more each day! The water pitcher is amazing as it is always filled and ready when I need it. The ice makers are fabulous too! I never run out of ice like I have with other refrigerators. The middle draw makes life wonderful, always have cold beverages ready when we need them.

[This review was collected as part of a promotion.] Our family is huge (10 kids) and we need something that durable and functional above all else. So glad this was also a beautiful addition to our kitchen! The in-door water we thought was initially gimmicky but it turns out it is very helpful and we always have cold water! The dual ice is brilliant (although my wife is the only one that gets to take the small ice). Trays are sturdy, lights are correctly bright (not overly bright) and the middle drawer is perfect for kid stuff (Sandwich meat, yogurts, cheese etc...) Love the fridge!

Cool refrigerator with a few MAJOR flaws: Cons NO ADJUSTABILITY I should say nominally adjustable since there are some interior adjustments such as the dividers for the middle drawer, with a variable temperature. In the main cabin,however, you're stuck with the one layout. Okay, there's one shelf that can be lowered,but I don't think anyone would choose that because it would severely limit the number of "tall" things in your fridge. Let's start with the top shelf. The top shelf only has one position and it's 6 inches from the top of the unit. This is fine for all the little things, but gets ridiculous if you fill it up (which for a family of 5, happens quickly). I wish it could be lowered just a little bit to give a bit more grabbing space, or visibility to the things in the back. I've never hated a top shelf more than I hate this one. Middle Shelf: TWO options! 7.5" or 10.5" below the top shelf. I don't think the 7.5" would EVER be helpful since most of the tall things that would go into the refrigerator would be 8" to 10" tall. Right now I have at least 15 things that are taller than 7.5". Keep in mind, a typical bbq sauce bottle is 8" tall. This really means, there's only ever ONE layout configuration that would ever make sense. FULL WIDTH shelves. This is one of my most hated features that I had no idea I'd hate. I've had french door style fridges in the past and I never understood that one of the benefits is adjustable shelves per left vs right half! This Samsung bespoke decides to kill any hope to a useful layout by making the shelves span the entire width! This just makes the refrigerator a complete mess. I would LOVE to have one side have the 7.5" height between top and middle shelf, and the other half the 10.5". This would make the refrigerator much more useful - I would have given this a 4-star review if the shelves were half widths. WEAK HARDWARE: In less than a year, I already have a crack on the base of the main fridge area. Yes I have children, but I've had kids for 14 years and none of my other refrigerators have EVER gotten cracks in the main casing areas. I already have cracks on the side drawers as well. This is not covered under warranty so if it ever continues to crack to not being usable, I look forward to never dealing with a bespoke again. PROS ADORABLE! This is truly a cute and gorgeous fridge from the outside. Our whole family draws on it with dry/erase markers. We can play games of hangman on it too! ADJUSTABLE shelf: Okay, there's one little feature that is adjustable: The middle shelf has a little slider feature so the shelf becomes more of a "U", or rather, a little square gets pushed back so if you ever have something that's really tall, it can span from the bottom up to the top shelf. I hope that makes sense. FUN DRINK STATION: The drink station is fun. It's been a year and I still love stocking it with our favorite juice boxes, sparkling waters, etc, and having the always cold and filled water pitcher. The pitcher even comes with a little place to keep limes/lemons to have lime/lemon-infused water! Love it! WATER FILTER: Water filter is super easy to replace! MIDDLE DRAWER: I love having a middle drawer accessable on its own. It's a great way to keep cold cuts, cheeses, etc. AND it has it's own temp settings. ICE CUBES: Having two sizes of ice cubes was and remains fun for me. Larger cubes for my nightly bourbons. Smaller cubes for the refreshing glasses of America's best soda: ROOT BEER. FREEZER: I dunno - our family has a lot of frozen stuff so our freezer is crammed full. I'm ambivalent but it works! OVERALL: Even though I LOVE many of the features, the absolutely terrible configuration of the main fridge area combined with the cheap frame - I would NEVER buy one again.