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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars1,925 ratings1,925 reviews
  1. 5 stars82% (1,576)
  2. 4 stars11% (213)
  3. 3 stars2% (36)
  4. 2 stars1% (28)
  5. 1 star4% (72)

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Showing 1,281-1,290 of 1,925 reviews
Jul 20, 2022
Touzel
4 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] This is a beautiful appliance. I love how it looks in our space. I love the fact that I can easily change the panels for a different look. The ice is abundant! The auto fill water pitcher is wonderful. I wish that the shelves had more options for height adjustment beyond the two provided. I have and will continue to recommend this beautiful refrigerator.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Oct 2, 2023
Candy
5 out of 5 stars review

Looks Great / Functions Fantastic!

[This review was collected as part of a promotion.] Recently purchased a home that required an appliance update all around. Samsung offered the most unique, functional and comprehensive appliance selection. This refrigerator has a beverage station that helps me meet my daily water requirements woth ease and a flex drawer that allows options for cold storage that will be especially helpful during the upcoming holidays.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Jul 11, 2024
Darlene
5 out of 5 stars review

I like the organization options it provides.

[This review was collected as part of a promotion.] This refrigerator was delivered three months ago. The delivery people said they weren't allowed to hook up the water line, which seems odd since it states that this is part of installation, and no new water line was with the refrigerator. The description says it would be. Other than having to hook it up myself and get the heavy refrigerator in place alone, I have had no issues with the refrigerator. It has made Ice as described and cooled the refrigerator and freezer as expected. It is nice to have the cool water always available. The filter has a small filtering effect, so I continue to use my counter filter for drinking water. The fridge looks good, is easy to keep clean, and I enjoy having the small middle drawer to organize certain foods to my convenience.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Jan 2, 2025
Anonymous
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We are very happy with our new Samsung refrigerator. We love the style and look of it. The space it has is just perfect for us and the middle console is a great addition as well. Overall great pick !

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Nov 8, 2022
Ecomadv
5 out of 5 stars review

Bespoke Speaks to me

[This review was collected as part of a promotion.] Purchased to replace another 4 door Samsung fridge that had warranty problems that could not be fixed. This 4-door model is nice. The drawer holds cans of soda as well as vegs. the settings give me the latitude to change to 4 different temps. The freezer and ice tray are very adequate and hold everything needed for our family. It's nice being able to control this refrigerator from my phone. changing temperatures or turning the ice maker on or off as needed and the power freeze or cool settings, very nice. The beverage center allows filling a glass with cold water speedier than using the water dispenser. The ice bins with two sizes is a nice touch and never run out of ice. Overall I am very satisfied with my purchase of this Bespoke refrigerator.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Apr 10, 2024
ThawedFruit
2 out of 5 stars review

Problematic Freezer and adaptable storage

I bought this in August of 2021, and while the overall experience has been nice we've had a few issues that are souring our opinion. We enjoy having the right side door shelf access, and the shelving configuration is quite good. An average grocery load fits rather easily, and having adaptability to accommodate a gallon of milk and a crock pot at the same time is welcome. The doors all open easily, but shut firmly and the door alarm has saved me more than a couple times. However, there have been a few problems, ordered here from least to most important. The ice maker, while perfectly functional, does tend to frost and ice over quite rapidly. If you go a few days without using ice, it can be a little hard to get started again. It always sounds like you're getting crushed ice, even when dispensing cubes. Out of the box, the door mounted water pitcher leaked like a sieve from the seal between the lid and the body. I looked into replacing it, and it was surprisingly expensive to replace. Later attempts to remold the plastic, unsurprisingly, failed. A month after, we left some lemons in there too long, and discovered that citric acid can degrade and eat away at polystyrene, of which the inner diffuser and outer pitcher is made. In December of 2023, we noticed problems with the Freezer maintaining setpoint (SP = -8°F, Act. = 26-39°F). Contacted Samsung, and they sent out a tech who diagnosed and recharged the refrigerant. Now, 4 months later we're starting to have the same problem again with food thawing. Keeping food cold is the primary purpose of a refrigerator, and a paltry 2.5 year lifespan is appallingly fast to experience problems like this.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
reply from SEA Care

Hi there, We appreciate you sharing your experience with the ice maker freezing over and noises coming from the appliance. Let us go ahead and guide and provide you with the tips and tricks to help improve and prevent the fridge from freezing over and making noises. To help you identify the noise coming from the fridge, please see the link below, listen to the sample noise, and select the best description of why it is making the noise. Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147036068) to help our team gather your information. Have a great day. ^Charles

Jan 18, 2024
AbeFroman
5 out of 5 stars review

Ice, Ice, Baby

[This review was collected as part of a promotion.] We love this fridge and wish we had found it sooner! We weren't sure about the hidden water and the ice in the freezer, but it has turned out to be the best fridge we have ever had. The automatically filling water pitcher saves a ton of time that used to be spent standing there filling up cups, water bottles, etc. for our family each day. The ice actually being in the freezer with much larger bins to collect it all has essentially made it so that we never run out of ice like we did with our previous in-door models from other brands. This fridge is also much quieter than the last two brands we have owned which is a nice bonus. So far so good. You should get this fridge.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Feb 8, 2024
BLBL
5 out of 5 stars review

Love it! Worth the money!!

[This review was collected as part of a promotion.] I bought this fridge a month ago! It’s got great features. The ice maker has made a difference. Previously had another Samsung fridge that did have the 4 door French doors. The previous French door bin shelves did have the option of rolling out so that’s an adjustment. Compared to the older fridge, it’s slightly smaller due to the beverage Center. The middle drawer is really good for drinks. Wished there were more flexibility in arranging the plastic inserts to customise the drawer to fit your needs. Otherwise great fridge! Would recommend again!

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Mar 21, 2023
Sunny
5 out of 5 stars review

It is a much more practical choice!!

[This review was collected as part of a promotion.] Bespoke Samsung Refrigerator is a much more practical choice with the great features!! It comes with a great support and Sumsung had the great support team who were ready to help and answer all questions 24x7.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067
Nov 3, 2022
samsungbespoke4Dr
5 out of 5 stars review

Good Fridge , great Value!

[This review was collected as part of a promotion.] great looking , spacious and functional, it is a good value at this price point. Everything is working a expected so far and the beverage center is a must have upgrade as it has both water dispenser and auto fill pitcher. The middle drawer is very nice and meta cooling sheet in main area seems to be nice to have as well.

Review from Samsung US
Helpful?72K17DQAVWKM14098350067