Customer reviews for Select Surfaces Evergreen Artificial Grass

Customer reviews for Select Surfaces Evergreen Artificial Grass - Assorted Sizes for

Select Surfaces Evergreen Artificial Grass - Assorted Sizes

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4.1 out of 5 stars

stars199 ratings84 reviews

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Mar 19, 2021

Kay

1 out of 5 stars review

Holes and too short

Ordered 13’ x 20’ size. When unrolled it was cut shorter than what we ordered and it had two HOLES in it. No way they could have not noticed before shipping! After trimming out the holes of the already shorter than ordered piece ended up with 13’ x 15’ piece. Will probably not renew membership.

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reply from Select Surfaces

Hi Kay. We're very sorry to hear about your experience. Please send us an email at techsupport@selectsurfaces.ca so that we can assist you. Thank you, Select Surfaces.

Aug 26, 2019

Lima

1 out of 5 stars review

not good for Las Vegas

I was very excited to install this turf. It said it would withstand any climate but apparently not Las Vegas. I purchased a total of 4 rolls and two of them look like the sun has burned them up. They are discolored and don’t resemble grass anymore. I am truly disheartened. It was great initially but did not last long at all. They were also unevenly cut and I had to cut the width of the artificial grass to make them even.

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reply from Select Surfaces

Hello Lima, We are sorry to hear about your experience. What you are describing is highly unusual. Our artificial grass is manufactured with a UV resistant additive and is up to ISO UVA and UVB standards. It is designed to withstand sunlight and extremely high temperatures. We would like to learn more about your situation so we can further assist you. Please contact us at techsupport@selectsurfaces.ca or 1-855-250-8167. Thank you, Select Surfaces

Mar 21, 2019

Jason

2 out of 5 stars review

Excellent product, poor company

So to start off when you purchase the rolls it says its 13.12 feet long, when it's actually 12.6 feet long. Once laid out (13 rolls) and tried to combine the seams I realized the roles were not cut even on the seams so they don't line up perfectly which causes you to see every seam when you put it all together. Also the lady that works at select surfaces customer service is very rude. Would recommend if you're looking to just buy one roll and not put it together with other roles. It is by far the best looking artificial grass out there but with poor customer service and quality control it's hard to recommend it.

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reply from Select Surfaces

Hello Jason, We are sorry to hear about your experience. What you are describing is highly unusual as the artificial grass is always carefully measured and cut before being packaged, so we would really like to help you sort out this issue. If possible, please email some photos to techsupport@selectsurfaces.ca so we can further assist you. Thank you, Select Surfaces

Jul 12, 2021

SusanSays

5 out of 5 stars review

Verified Purchase

Covered my too hot to walk on Trex deck

Soft and plush, looks real, easy care.

Helpful?

reply from Select Surfaces

Hello, It is great to hear that you are enjoying our Artificial Grass! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Sep 26, 2022

Anonymous

5 out of 5 stars review

Verified Purchase

Best purchase ever!

Beautiful grass! Used in wet area of dog pen. Has saved my dog from getting dirty.

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Jun 28, 2021

Linda

5 out of 5 stars review

Verified Purchase

Perfect!!!

Just perfect and easy to clean. Works very well by the pool.

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reply from Select Surfaces

Jun 11, 2021

Paula

5 out of 5 stars review

Verified Purchase

Great purchase!

The surface arrived promptly and was exactly what we were looking for!

Helpful?

reply from Select Surfaces

Hello, We're happy to learn about your positive experience with the Artificial grass! We would love to see photos of your completed project - you can share them on selectsurfaces.ca. Thank you, Select Surfaces

Dec 4, 2021

Jean Pierre

5 out of 5 stars review

Verified Purchase

I would recommend this product.

Great product! And the staff is ver kind.

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Jul 7, 2019

Dee

4 out of 5 stars review

Verified Purchase

THe second piece I ordered was cut straighter. There were not any install staples again! The artifical grass looks great!

Helpful?

reply from Select Surfaces

Hello Dee, Thank you for your review. We are happy to hear you are satisfied with the Evergreen artificial grass. If you would like to share some photos with us on our website, you can do so at selectsurfaces.ca/gallery. Thank you, Select Surfaces

Jul 15, 2020

Lisa

5 out of 5 stars review

Verified Purchase

Grren grass all the time

Love it! Very easy to roll out and prep for it. Using it at our camp in an area we can't grow grass. It's perfect!

Helpful?

reply from Select Surfaces

Hello. It is great to hear that you are enjoying our grass! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces.