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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
1,699 ratings1,699 reviews
  1. 5 stars81% (1,378)
  2. 4 stars12% (212)
  3. 3 stars2% (31)
  4. 2 stars1% (22)
  5. 1 star3% (56)
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Showing 551-560 of 1,699 reviews
Sep 14, 2025
PNW guy
3 out of 5 stars review

Mixed feelings, not stable temps..

[This review was collected as part of a promotion.] Nice looking Refrigerator. Our old 25 cuft refrigerator died on us after 18 years. We saw this 23 cuft. And thought it would fit the bill. yikes, we lost so much freezer space and we miss our side by side. I like to put my own refrigerator temperature gauges in to monitor the temperature. Well, surprisingly I don’t feel it does a good job maintaining 37 degrees F. The top shelf temperature runs 39-40 - then drops down to 32-37 then the lower shelf fluctuating about the same. I wish the fluctuations were not so big. We called for a service request but they told us we known what’s wrong and we recommended you replace the refrigerator to fix it. Parts are not available to fix! Right now we have our replacement on hold. I really don’t want to mess around replacing it yet. I don’t recommend this unit. There’s a known problem and they are not addressing it in my opinion.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Samsung Care

Greetings, I can't imagine what you are going through right now with your refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150722852) to help our team pull up your information when you message us. Thank you. -Ricardo

Sep 16, 2025
SunshineHarvester
5 out of 5 stars review

I Did My Research and This Has Been a Good Purchas

[This review was collected as part of a promotion.] I am leaving an utterly honest review and I will start off by saying that I was not leaning toward buying a Samsung refrigerator. In fact, I considered every other brand first. I really liked the look of the Bespoke refrigerator when I went to the store to browse, but I read less than stellar review on Samsung. Upon further research, this particular fridge actually boasted better than average reviews due to it's more unique features. Specifically, the ice maker drops into the bottom of the fridge. This seemingly reduces previous problems others have noted with in-door ice makers. I watched a review video from a refrigerator repairman (highly recommend doing this) and he attested to this being a really smart upgrade on Samsing's part. The beverage center is great as well and really convenient. I find having the water system inside the door keeps it a little more tidy on the outside. The glass doors are easy to clean and having a middle drawer with temperature control allows you to customize how you use your space. A few things to note could be improved: - The handheld ice scoop is located in a drawer above the ice. Which is inconvenient when you try to put it back in the top drawer slider - Ice Bites clump up sometimes. Not sure why this happens because it's not all the time - Door shelf space is a bit chaotic. Top shelves are really short and the left door loses a lot of space because of the beverage center. With all being said, I've recommended this fridge to family already. It's also very quiet which is nice.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Oct 18, 2025
MarkGgggg
1 out of 5 stars review

Chemical smell and chemical water taste

[This review was collected as part of a promotion.] Chemical smell in fridge and chemical taste in water after 4 months. Samsung is dragging their feet on a resolution. They need to do the right thing and replace it. Wasted a whole bunch of food. It’s been weeks and our brand new fridge is unusable. Very disappointed

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from SEA Care

MarkGgggg, we understand the frustration if your water taste bad and your fridge has a chemical smell. We are here to help. We recommend checking this link to help you troubleshoot if your water taste bad. Please choose "Water from the dispenser is warm or tastes bad." Kindly click on the embedded word. Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-from-the-dispenser-is-warm-or-tastes-bad Should you need more assistance with the chemical smell of your fridge, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151076854) to help our team pull up your information. Have a great day. ^Camille

Oct 28, 2025
Jan Jan
5 out of 5 stars review

Home Run

[This review was collected as part of a promotion.] This is the best laid out refrigerator Ive ever owned. I’ve bought many appliances over the years. I currently have two kitchens. The Samsung Bespoken is so spacious. I love the that all the condiments and more can fit in the side doors leaving the main body very roomy for large items. It’s wonderful for organizing properly. The option draw of cool/ freeze is great. The freezer is massive and I love the double ice bin. I can better control the ice by use the scoop verses the traditional in the door ice that spits out ice all over the floor. I can’t say enough about how pleased my family is with our purchase. Thank you Samsung, you’ve done it get - hone run !!!!

Review from Samsung US
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Sep 15, 2025
Gem25
5 out of 5 stars review

Highly Recommend!

[This review was collected as part of a promotion.] I purchased my refrigerator 4 months ago and I love it. The beverage center is so convenient and is one of my favorite features. I never have an issue with storage because the refrigerator is so spacious. I am able to fit everything I need in the refrigerator and the freezer without any issues. I am extremely pleased with my purchase and would highly recommend this sleek looking refrigerator.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Oct 28, 2025
Midwest Momma
5 out of 5 stars review

This Fridge is Awesome!

[This review was collected as part of a promotion.] We have been extremely happy with this refrigerator. So happy that I've purchased two. When we moved I replaced the fridge with this one. I love the capacity - as a family with small children there is plenty of room for everything a family could need. The beverage center works great and I love the drawer that can be switched from fridge to freezer as needed.

Review from Samsung US
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Sep 15, 2025
Armando2828
4 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] I love this fridge. I only give it 4 stars due to a few reasons. Lack of sauce and small container space, the half shelf is awkward as well, we took it out. Also the pitcher didn't come with a filter in it. The freezer opens up and the top drawer comes with it so to access the bigger portion of the freezer you have to push it in every time you need something from the big part, which is most of the time, also the ice containers are shallow and have 2 lids that are annoying. All other things abot this fridge have been awesome!!

Review from Samsung US
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Jul 31, 2025
Arden
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] After about a month of use, we are very pleased with our new refrigerator. Everything works as advertised. The only thing we wish this refrigerator has is soft/self closing doors like our prior 10 year old Samsung.

Review from Samsung US
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Jul 23, 2026
Samsung 29
4 out of 5 stars review

So far good

Very good product, but the ice Maker can be better

Review from Samsung US
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Jul 19, 2026
Joann
5 out of 5 stars review

Samsung fridge

I’ve had my fridge for 4 years and it is wonderful. It hasn’t given me any problems.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207