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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
2,410 ratings2,410 reviews
  1. 5 stars82% (1,965)
  2. 4 stars12% (287)
  3. 3 stars2% (45)
  4. 2 stars1% (35)
  5. 1 star3% (78)

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Showing 1,671-1,680 of 2,410 reviews
Sep 9, 2024
Nachkar
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I bought this refrigerator 2 months ago, I really like it, stylish design, you can choose the color of the panels to match your kitchen design, spacious freezer, silent, convenient to cool and take drinks

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jan 3, 2024
SWalker
1 out of 5 stars review

A Disappointment

I wish I had never bought this fridge. The temperature in the fridge compartment has been inaccurate from the start. It runs at least 5 degrees warmer than it should be, but sometimes 10+ degrees warmer. I have bought multiple fridge thermometers and a temperature gun -- they all show that the fridge runs warm. The temperature also fluctuates for no apparent reason. I had a repairman here recently. He said the sensor was giving an error message, so he replaced it. The fridge still does not work right. This morning I woke up and although the fridge was set at 34, and had not been opened for 12+ hours, the temperature inside was 45 degrees. I subsequently removed certain food items and placed a food thermometer in them, which confirmed that the food was outside the safe temperature range. I don't feel safe keeping my food in the fridge. I will now have to replace this appliance at great personal cost. I am so angry about this whole experience.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Samsung Care

Greetings, We know the importance of having an accurate temperature in our Samsung refrigerator. We'd love to help. If your Samsung refrigerator has cooling issues, kindly check the link below. You can select the nearest issue by clicking the radio button. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference 1146703137, which will help our team pull up your information. ^Rainly

Jul 18, 2022
Heather519
5 out of 5 stars review

Amazing Refrigerator for Families

[This review was collected as part of a promotion.] we absolutely love our new fridge. the app makes managing the fridge a breeze. its spacious enough for the whole family and the beverage center has become something the family uses daily. the unit is easy to clean and produces ice perfectly sized for adults and little ones. we love this fridge and will look to samsung for future appliance needs!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
May 15, 2025
Dragon Dad
5 out of 5 stars review

AMAZING* Bespoke 4-Door French Door Refrigerator

[This review was collected as part of a promotion.] The bespoke fridge is wonderful for the family as it has deep space for food, drinks, etc. I especially enjoy the beverage center myself as I love having many different options when it comes to beverage drinks.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jun 6, 2022
Love Samsung
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] We had a Samsung previous to this one and loved it! When we saw the upgraded features we decided to purchase the bespoke. It was time for a new refrigerator. We love the doors without handles, because it gives the refrigerator a clean sleek look. We also love the hidden beverage door. It is very convenient to get water from a pitcher or the dispenser. Love that the pitcher fills itself when needed. Also we keep our condiments in the beverage door as well. Love this refrigerator!

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Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jun 16, 2023
Christina
4 out of 5 stars review

Bespoke Refrigerator

[This review was collected as part of a promotion.] Love the refrigerator but not happy with the color. I was told by a sales associate that Samsung would switch the panels for free. Now no one seems to no what I am talking about. Other than that it's a great product.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Oct 2, 2023
Cdouglas
4 out of 5 stars review

Practical and novel features

[This review was collected as part of a promotion.] Bought this refrigerator about 2 months ago. It is innovative with practical features and technologies. The only negative is the ice maker(s) capacity. You have to pull the ice forward in the tray in order to keep making ice. One of the best features is the two part left door. The beverage center makes it convenient to grab beverages without opening the whole door.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Sep 9, 2024
Just Judy
5 out of 5 stars review

Great unique features

[This review was collected as part of a promotion.] This refrigerator is the best I've ever owned. I love the autofill water pitcher and the two ice trays with two choices of sizes. I was buying gallons of purified water before this purchase and now I have my filtered water on tap!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jul 11, 2024
Mike
5 out of 5 stars review

This is a great refrigerator!

[This review was collected as part of a promotion.] I purchased this four months ago to replace an ailing side by side that had treated us well for almost 14 years. This is our first non side by side fridge, and we weren't sure that the new format (French door fridge with bottom freezer) would be as good, especially concerning freezer space, but it is great! The fridge itself has a ton of room, and that is before considering the deli drawer, it's awesome! The freezer actually has a ton of room, and the two kinds of ice is a bonus. The LED lighting is excellent, and the fridge has been perfect for the past for months, no problems. Finally, I love the app connectivity, the notification when the fridge or freezer is left open is very handy (kids :/).

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Feb 5, 2023
Happy Customer
5 out of 5 stars review

So far, so good!

[This review was collected as part of a promotion.] I have had this refrigerator for about a month now and everything is perfect so far. It's very spacious, maintains temperature perfectly, and looks perfect in my kitchen. The flex drawer and the auto fill water pitcher are my favorite features. I ordered it in stainless steel, which looks great, but I'll also be ordering glass panels just to change up the look a bit. At least for the moment, I can't imagine how I would improve on this design, because it's pretty perfect.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207