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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
2,192 ratings2,192 reviews
  1. 5 stars82% (1,792)
  2. 4 stars12% (257)
  3. 3 stars2% (40)
  4. 2 stars2% (34)
  5. 1 star3% (69)

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Showing 1,511-1,520 of 2,192 reviews
Nov 8, 2022
Ecomadv
5 out of 5 stars review

Bespoke Speaks to me

[This review was collected as part of a promotion.] Purchased to replace another 4 door Samsung fridge that had warranty problems that could not be fixed. This 4-door model is nice. The drawer holds cans of soda as well as vegs. the settings give me the latitude to change to 4 different temps. The freezer and ice tray are very adequate and hold everything needed for our family. It's nice being able to control this refrigerator from my phone. changing temperatures or turning the ice maker on or off as needed and the power freeze or cool settings, very nice. The beverage center allows filling a glass with cold water speedier than using the water dispenser. The ice bins with two sizes is a nice touch and never run out of ice. Overall I am very satisfied with my purchase of this Bespoke refrigerator.

Review from Samsung US
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Jan 5, 2023
Ree2Ree
5 out of 5 stars review

Best thing since sliced bread

[This review was collected as part of a promotion.] My fiancé purchased this beauty for me as my kitchen make over Christmas gift. I love the in door beverage center and select a size ice feature. I look is the first thing that starts the conversation when company is over.

Review from Samsung US
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Oct 28, 2024
ChuckInJAX
5 out of 5 stars review

Good Looking Fridge!

[This review was collected as part of a promotion.] Love this thing! We have had the Bespoke for about 4 months now, and love it! It is beautiful in the kitchen, and the beverage center is a really cool feature! The shelving configurations are the only drawback as neither the main compartment shelf spacing, not the fit shelf spacing allow for much space for taller items. Overall, however, we love it!

Review from Samsung US
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Oct 28, 2024
CurtisF
5 out of 5 stars review

Great looking and quiet

[This review was collected as part of a promotion.] Reliable and nice looking refrigerator. I replaced a older model with this Bespoke unit because I wanted the larger capacity and the convenience of the beverage center and the flex zone (kids snack drawer). This refrigerator has been in use for over 6 months now and has been working flawlessly. The stainless surface is easy to clean and looks great. It is very spacious inside and has very good cooling and it does so evenly throughout, no warmer or colder spots. As far as I can tell my electric usage is about the same. Also it is very quiet I don't hear it running like my older model. Very happy with this refrigerator and I would recommend it to others.

Review from Samsung US
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May 15, 2025
Greg
5 out of 5 stars review

Buy the Bespoke and buy Samsung!

[This review was collected as part of a promotion.] The measure of a company is how the customer is treated when there is a problem. I say this because we did have a problem with our new Bespoke 4-door French door refrigerator and Samsung made it right and replaced our unit. Regarding what we love about the refrigerator - it is fantastic from top to bottom inside and out. We loved this model so much we bought one for our last home and then sold the home. We had a different high end refrigerator in our new home and after one month, we replaced it with another Bespoke! It is tough to find any design negatives to on the Bespoke.

Review from Samsung US
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Apr 10, 2024
ThawedFruit
2 out of 5 stars review

Problematic Freezer and adaptable storage

I bought this in August of 2021, and while the overall experience has been nice we've had a few issues that are souring our opinion. We enjoy having the right side door shelf access, and the shelving configuration is quite good. An average grocery load fits rather easily, and having adaptability to accommodate a gallon of milk and a crock pot at the same time is welcome. The doors all open easily, but shut firmly and the door alarm has saved me more than a couple times. However, there have been a few problems, ordered here from least to most important. The ice maker, while perfectly functional, does tend to frost and ice over quite rapidly. If you go a few days without using ice, it can be a little hard to get started again. It always sounds like you're getting crushed ice, even when dispensing cubes. Out of the box, the door mounted water pitcher leaked like a sieve from the seal between the lid and the body. I looked into replacing it, and it was surprisingly expensive to replace. Later attempts to remold the plastic, unsurprisingly, failed. A month after, we left some lemons in there too long, and discovered that citric acid can degrade and eat away at polystyrene, of which the inner diffuser and outer pitcher is made. In December of 2023, we noticed problems with the Freezer maintaining setpoint (SP = -8°F, Act. = 26-39°F). Contacted Samsung, and they sent out a tech who diagnosed and recharged the refrigerant. Now, 4 months later we're starting to have the same problem again with food thawing. Keeping food cold is the primary purpose of a refrigerator, and a paltry 2.5 year lifespan is appallingly fast to experience problems like this.

Review from Samsung US
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reply from SEA Care

Hi there, We appreciate you sharing your experience with the ice maker freezing over and noises coming from the appliance. Let us go ahead and guide and provide you with the tips and tricks to help improve and prevent the fridge from freezing over and making noises. To help you identify the noise coming from the fridge, please see the link below, listen to the sample noise, and select the best description of why it is making the noise. Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147036068) to help our team gather your information. Have a great day. ^Charles

Nov 3, 2022
samsungbespoke4Dr
5 out of 5 stars review

Good Fridge , great Value!

[This review was collected as part of a promotion.] great looking , spacious and functional, it is a good value at this price point. Everything is working a expected so far and the beverage center is a must have upgrade as it has both water dispenser and auto fill pitcher. The middle drawer is very nice and meta cooling sheet in main area seems to be nice to have as well.

Review from Samsung US
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Nov 23, 2024
SailorBeth
5 out of 5 stars review

Better than expected

[This review was collected as part of a promotion.] I have wanted this fridge for a long time. Moved into a new build and bought my fridge. I love it. I have all white, which initially i wasn't going for, but it has worked out well. I use the white glass as a wipe board to make grocery lists, menu ideas/plans, and the kids love to draw on it. The beverage center is the best, 2 types of ice to chose from, and the middle flex drawer is perfect for my littles snacks and juices. It has worked so well for our needs.

Review from Samsung US
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Jul 9, 2023
Dtv35
5 out of 5 stars review

Great looking cooling box

[This review was collected as part of a promotion.] Nice looking fridge. Having it 3weeks now and love it! The auto refill pitcher is a great invention. 2types of ice makers are wonderful. Read some bad reviews but went gor it anyway and like it alot!

Review from Samsung US
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Sep 19, 2023
Sanold
5 out of 5 stars review

Very Sleek

[This review was collected as part of a promotion.] We have had this refrigerator for about 3 months now, and it is working like a charm. I really like the beverage center being on the inside, rather than outside. The ice tray is great, with the two sixes of ice, the kids love to grab the scoop and serve themselves ice. I like the clean look with no handles or knobs, but I have to admit staying ahead of the finger prints is a bit of a challenge.

Review from Samsung US
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