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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
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4.7 out of 5 stars
stars
1,706 ratings1,706 reviews
  1. 5 stars81% (1,382)
  2. 4 stars13% (215)
  3. 3 stars2% (31)
  4. 2 stars1% (22)
  5. 1 star3% (56)

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Showing 1,411-1,420 of 1,706 reviews
Sep 18, 2023
Shannon
4 out of 5 stars review

Nice fridge

[This review was collected as part of a promotion.] I like the beverage center. The Flexzone middle drawer is a nice idea, but it doesn’t get cold enough in freezer mode.

Review from Samsung US
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Jan 18, 2024
Cherry
5 out of 5 stars review

great fridge

[This review was collected as part of a promotion.] My family really like the fridge. Especially the middle draw and the beverage center. We are talking to move to a new home and buying another fridge just like this one but with family panel.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Sep 9, 2024
samsungirl
5 out of 5 stars review

Bespoke Love

[This review was collected as part of a promotion.] We've had our Bespoke for a few months now and couldn't be happier. Love the apps, love the beverage center. Mostly love how sleek it looks in our kitchen!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Sep 9, 2024
Jim M
5 out of 5 stars review

Nice Refrigerator

[This review was collected as part of a promotion.] This refer works like a charme. Control it thru cell phone. Middle drawer keeps everything nice and cold. I like this so much I bought the range.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jan 18, 2024
Bnmnt
2 out of 5 stars review

Bottom freezer problem

[This review was collected as part of a promotion.] Bottom freezer is a problem. I’ve maker is noisy, the bottom freezer frost over making it hard to open and close. If we had know we would have never bought.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from SEA Care

Greetings, Ensuring all parts of the refrigerator operate is essential for peace of mind. Let's get the information you need to make sure your refrigerator runs smoothly. The links below will help you address the frost in the freezer and help you understand the sound coming from the ice maker. Select the scenario that best fits your situation. To get more information, please check the hyperlinks and video. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. -Ernest-

Jun 13, 2024
Samsung
5 out of 5 stars review

Good size for small family

[This review was collected as part of a promotion.] It's look match with our kitchen need. This is my first Samsung refrigerator to replace GE; it is so beautiful in and out and great features perfect fit for my family.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
May 7, 2022
Patricia
1 out of 5 stars review

Not White

we ordered a bespoke 4 door french door refrigerator with white glass panels. online the refrigerator looks white, but when we finally got it delivered, the white panels are not white they are an ugly sand color.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Customer Care

Hi Patricia, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. Especially for not meeting your expectation about our product. please check the warranty coverage of your product here for possible replacement depending on your concern: https://www.samsung.com/us/support/service/warranty/RF29BB86004MAA For parts needed you may purchase them here: https://www.samsungparts.com/Default.aspx if additional assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung. Have a great day. Reference number: 1144608284 ^^Ross

Feb 21, 2024
bcp1457
4 out of 5 stars review

So glad I bought it!

[This review was collected as part of a promotion.] Samsung has packed the best features and most storage space into a counter depth refrigerators in the market.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jul 6, 2023
Dougiefresh
5 out of 5 stars review

Looks great and WIFI that talks to my cellphone

[This review was collected as part of a promotion.] I have been looking at refrigerators for a while and this Samsung was the best overall for technology features price and looks.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Aug 14, 2023
Yeon
1 out of 5 stars review

Customer service

I’m not happy their customer service. I was so confident about Samsung brand, but I was wrong. It is hard to connect customer service. I need to setup my refrigerator for water line. I couldn’t use water and ice. No one helps me.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Customer care

Having your refrigerator completely set up is important to maximize your water pitcher and ice maker, Yeon. Let's get the information you need to set up your waterline. I have provided a link below of the user manual. Please see page 32-34 (STEP 6 Connect the water dispenser line) to learn more information about installing the waterline and know what material you will need. Owner's manual: https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146162963) to help our team pull up your information when you message us. Have a great day. -Ernest-