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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
2,160 ratings2,160 reviews
  1. 5 stars81% (1,760)
  2. 4 stars12% (265)
  3. 3 stars2% (36)
  4. 2 stars1% (30)
  5. 1 star3% (69)

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Showing 1,261-1,270 of 2,160 reviews
Aug 16, 2023
DGGrandmom
5 out of 5 stars review

Good upgrade!

[This review was collected as part of a promotion.] What an upgrade from our old refrigerator. There is so much storage and smart ways to put things for easy access. We are getting used to the beverage center and like the sleek design for the front without a water/ice dispenser. The only issue is that the stainless steel finish shows fingerprints. If you touch the door front with wet hands - which happens often in a kitchen, the refrigerator is marked up.

Review from Samsung US
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Jan 17, 2025
DL_Canuck
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] Nice fridge with lots of space. I like the drawer organizers and ice system. Great to have ice CUBEs rather than the old half-moons. The freezer has loads of space and we may end up getting rid of our chest freezer. The beverage center is a great touch, especially if you don’t want an external water/ice dispenser. Only knock is the SmartThings interface. That needs a total rewrite for every Samsung appliance we have. Barcodes were missing and the work around was not well documented. *be prepared with an extra helper to bring this beast into your house!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jan 13, 2023
RobertaKeystone
5 out of 5 stars review

Beautiful and with amazing features!

[This review was collected as part of a promotion.] We love our new Bespoke refrigerator! Not only it is a beauty, but it has everything we needed! We love the fact that we don’t have to refill the water pitcher, that we can control the features and receive warnings on our phone, that we get 2 sizes of ice cubes, and on top of that, we can change our panels and give a whole new look to our kitchen without having to replace the refrigerator!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Oct 8, 2022
Jay jay
1 out of 5 stars review

I can not recommend

I have owned my Samsung for nearly a month the refrigerator portion will not hold a cool enough temperature for safe use- the freezer portion is so cold it forms ice on my food and the drawers all that works is the middle drawer that can be used to soft freeze or cold cuts we tried resetting the temperature but that did not work

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Samsung Care

Hello Jay jay, We appreciate your review of your overall experience with the cooling performance of your Samsung refrigerator, and we're here to help. Here is a link to the troubleshooting steps to try when your Samsung refrigerator does not hold a cool temperature. https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Below is a link to a guide on what to do when your Samsung freezer is too cold. https://www.samsung.com/us/support/troubleshooting/TSG01109866/ I've also included a link to the user manual of your model. Turn to page 67 to troubleshoot your Samsung refrigerator's temperature. https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145019694) to help our team pull up your information when you message us. Thank you! -Angelica

Nov 12, 2024
Home2024
4 out of 5 stars review

Beautiful in white

[This review was collected as part of a promotion.] I bought this refrigerator two months ago. So far it’s working well and am happy with the purchase. It’s nice and cold. It is a little wider and comes out more than fitting flush in my kitchen but I do have a smaller kitchen area. I can live with it and still think this refrigerator is beautiful. I purchased it in the color white.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jul 23, 2024
N0826N
4 out of 5 stars review

Refrigerator Review

[This review was collected as part of a promotion.] I bought this a few weeks ago and I love it. There is one issue though, the doors are kinda hard to close, if you don't close them hard enough they won't close. I've had a couple instances where it's not all the way closed. I love the interchangeable faces, the design and it works great.

Review from Samsung US
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Oct 21, 2023
EZdaz
5 out of 5 stars review

Delighted with my purchase!

[This review was collected as part of a promotion.] I bought this Bespoke 4-Door French Door Refrigerator about a month ago and couldn't be happier with my decision. Really enjoying the roomy interior, plenty of ice, always full cold water pitcher, and easy upkeep stainless exterior. It has been a great addition to my all-stainless kitchen.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Aug 16, 2024
Scotty G
4 out of 5 stars review

Great fridge but lousy consumer service

[This review was collected as part of a promotion.] Love love love the fridge. Love the dual ice makers and bespoke panels. Very sleek. All is great EXCEPT Samsung has an offer for a second set of panels free. I tried to register for them but they said my receipt isn’t valid. I bought the fridge on their website how can the receipt not be valid!!! No phone number to call or anything. Very bad Consumer service on that part of the sale.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jan 29, 2024
NBT1
5 out of 5 stars review

Perfect Refrigerator

[This review was collected as part of a promotion.] We have had this refrigerator for couple months now and absolutely love it. The beverage center is so handy and we have fresh cold water ready at any time. This product has some great features and it looks beautiful.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
Jan 29, 2024
Chandan
4 out of 5 stars review

Door doesn’t close easily.

[This review was collected as part of a promotion.] I bought this in December, and after a month’s use I can say this is a decent refrigerator. The only drawback is the French door doesn’t close upon slow push after open, instead, you need to press-it-in.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207