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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors for
Samsung 23 cu. ft. Bespoke 4-Door French-Door Refrigerator w/ Customizable Panel Colors
4.7 out of 5 stars
stars
2,160 ratings2,160 reviews
  1. 5 stars81% (1,760)
  2. 4 stars12% (265)
  3. 3 stars2% (36)
  4. 2 stars1% (30)
  5. 1 star3% (69)

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Showing 1,121-1,130 of 2,160 reviews
Jul 25, 2024
Big mama
5 out of 5 stars review

Great stuff

[This review was collected as part of a promotion.] So far so good, I like it so much, I really recommend it and It’s so easy to controlling the temperature and that best you never going to run out of cold water and ice water is automatic refill and ice is automatically also so like I said it’s my best ever purchase in my life

Review from Samsung US
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Jul 10, 2023
Kennesaw Momma
4 out of 5 stars review

Beautiful Refrigerator

[This review was collected as part of a promotion.] Bought the refrigerator about 9 months ago, compliments our remodeled kitchen. Two different ice makers is a hit, and the water picture even better. Just don’t like the shelving can’t fit the big milk and juice gallons.

Review from Samsung US
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Dec 27, 2024
Carsa
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] Love this fridge! The automatic fill pitcher and two types of Ice options are such a great feature. The deepness allows for more room for food and organization. The separate drawer is a nice touch for deli.

Review from Samsung US
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Jul 23, 2024
John
4 out of 5 stars review

A very good fridge

[This review was collected as part of a promotion.] so far so good? it is nice looking and functional but yet quiet. Running at 90F in the summer seems fine so far. The glass door panels are a nice design. The dual ice making is nice. The smart/app feature is also very informative.

Review from Samsung US
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Jun 27, 2025
gk704
2 out of 5 stars review

Subpar quality for a $2500 product

Atrocious quality for a mid-$2000 product! Bought in July 2022, was super pleased with it. Now, about 3y later, fridge/freezer will not cool down to set temperatures, remaining somewhat cool. Worse is that the freezer is at 40F!!! Going through the online forums, this appears to be a common issue. Not much help from Samsung, who've requested to file a service request. Who knows how much that is going to cost...My wife and I've been loyal Samsung customers, I suppose it is time to rethink this.

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from SEA Care

Good day, We aim to ensure your fridge always functions at its best. Let's help you. If your fridge is experiencing cooling issues, please turn to page 70 of the user manual to view the symptoms, possible causes, and their solutions: https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149787893, to help our team locate your information when you message us. Have a great day. -John

May 20, 2022
JHernandez27
5 out of 5 stars review

This Fridge is awesome!!

[This review was collected as part of a promotion.] i can't say enough good things about this fridge. i absolutely love it!!!! i waited a very long time for the perfect fridge to come available and man is it perfect. it was important to me to have a third drawer that would fit drinks and this does it. it holds regular canned drinks standing up which is sweet and then our protein drinks rowed up. i also despise outside water and ice but do like having both so the beverage center is the coolest option out there. the self fillable water pitcher comes so in handy as we use it to fill our keurig and the pets water bowls daily. i seriously love the features of this fridge and that its counter depth as we have an older home and most newer fridges will not fit. the 2 different ice sizes is pretty cool and providing a ice shovel is a sweet addition.

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Review from Samsung US
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Apr 29, 2022
Heather
1 out of 5 stars review

Not worth it!

this unit is not fingerprint and smudge proof as originally informed. it is very poorly made. the ice maker has the ":cube ice" and "crushed ice" feature. you can only get about 3 cups of ice a day. the ice maker does not make ice on a regular schedule. lastly but most important. i prefer the crushed ice. the last two times i was able to get a cup of ice, i had broken pieces of plastic in my ice. this second time i bit into the plastic and chipped my tooth. for the price we paid for this unit, it is not worth it!!!

Review from Samsung US
Helpful?72K17DQAVWKM14075766207
reply from Customer Care

One way of getting icy cold beverages is through the ice maker, Heather! Let's examine a few possible fixes to get the ice maker operating flawlessly. To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. Learn more from these details. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough What to check when there is no ice or not enough ice from the ice maker or dispenser: https://www.youtube.com/watch?v=heJu7r3JqNc Ice maker is not working properly: https://www.youtube.com/watch?v=rArwTN_yhCc How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 Understanding ice clumps and other Samsung refrigerator ice maker issues: https://www.youtube.com/watch?v=WHPiuBBUC2E Many refrigerator issues stem from improper leveling; see this guide about "How to level your Samsung refrigerator": https://www.samsung.com/us/support/answer/ANS00062321/ This video is also about "How to level your Samsung refrigerator": https://www.youtube.com/watch?v=56WIrCOKoiI Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145613380, to help our team pull up your information. Have a great day! ^Chrystel

Apr 15, 2022
JakeD
5 out of 5 stars review

Amazingly stylish and functional!

[This review was collected as part of a promotion.] We bought this to match our white cabinets and go for a different look than stainless steel. We absolutely love everything about the fridge. The glass looks so great and the features are incredible. It’s quiet and the drink center is so convenient. We love it!

Review from Samsung US
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May 9, 2022
Sharon
3 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] I was actually disappointed by this. While the design of the refrigerator is unique and I love that you can change the colors, I found it odd that the matching appliances could not be changed. Ours actually was delivered with one of the panels broken and I had to return it. I ended up getting another style refrigerator since I was concerned it would not hold up to our rough and tumble family. I did like the feature that allowed you to infuse the water, but it just wasn't enough for me to wait to get another one. I had never had a problem with my other Samsung appliances, however, when I am asked what appliances I decided on, numerous people told me not to get a Samsung refrigerator because it would have problems with the ice maker. Although it looks cute, it was not worth the risk to me to repurchase it. I ended up with the KitchenAid that had the wood grain interior and the soft closing drawers.

Review from Samsung US
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reply from Samsung Care

Hi Sharon, Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs. Ticket number: 1144675274 ^Rainly

Jul 25, 2024
QTKT
5 out of 5 stars review

Beautiful and Functional

[This review was collected as part of a promotion.] This beautiful refrigerator looks amazing in our new home. Not a statement that is commonly stated about an appliance. It is more like a pieces of furniture than an appliance with its sleek look and colors. For the last month we've enjoyed so many of it's features. The filtered water pitcher that refills itself. The quick access to the water and beverages without opening the door. Love love the small cubes of ice with the handy dispense tray and scoop. The middle drawer for fruits and vegetables. No protruding handles and less fingerprints. All of this in a counter depth with more room than the competitors. This refrigerator is a homerun!

Review from Samsung US
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