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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 661-670 of 1,254 reviews
Aug 16, 2024
Reviewer name: Victor
1 out of 5 stars
1 out of 5 stars review

Useless after 9 months

This TV is really poor quality, after the first 4 months the speakers stopped working properly and after 9 months the screen is just black turning on and off. I had cheaper brands such as VIZIO lasting for years and this Samsung TV stops working after 9 months

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jun 1, 2023
Reviewer name: Jakeandfinn
5 out of 5 stars
5 out of 5 stars review

Great for Gaming

[This review was collected as part of a promotion.] Playing games on a screen this big is enjoyable, when I'm not gaming i watch movies with my love ones. The colors pop and the darks are sharper. Paired with the samsung sound bar it's great as the TV speakers are used also to enhance the experience. Worth the money.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jul 5, 2023
Reviewer name: Proud95
5 out of 5 stars
5 out of 5 stars review

Excellent product!

[This review was collected as part of a promotion.] I bought this television about 1 year ago for my elderly Mom, who moved in with me. It has a crisp picture on every channel, ease of use for her and looks great mounted on the living room wall. We are delighted with it!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 31, 2023
Reviewer name: EvHamm
4 out of 5 stars
4 out of 5 stars review

Great but Wifi issues

[This review was collected as part of a promotion.] Great picture and game response time but have some issues with wifi connectivity and the smart hub. Overall apart from minor troubleshooting the TV has been exactly what I've needed to replace my very old 720p TV.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Brand Ambassador

Hi EvHamm, Thank you for sharing your experience with Internet connectivity. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router 4. Try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You can enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If you need more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 7, 2023
Reviewer name: Vago1725
5 out of 5 stars
5 out of 5 stars review

Amazing Televison that seems to amaze me every tim

[This review was collected as part of a promotion.] Everything I needed in a television is in this particular system. The picture is picture perfect, feels like I'm almost there. Let me tell you about the sounds settings it is phenomenal. I haven't even installed my sound bar and/or the subwoofer. There is nothing negative to say about this TV. Settings and Quality are all there. If I could I'd install one in all my rooms. I recently just told my buddy about my Samsung TV and he had to check it out. A week later he purchased two Samsung Televisions a 65 inch for the bedroom and a 80 inch for the living area. The best part we enjoy about our TV is the smart things app we can set up to it to make it easier not only to control the TV but it has other great features. For example I can use the remote straight from my phone. I can screen cast directly from my Samsung A13 cellular device it definitely makes working on my school projects a lot easier. I'm always on the look for any new Samsung products and I can say I'm satisfied with my past and future purchases.

Review from Samsung US
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Oct 18, 2023
Reviewer name: Cstoprchs
5 out of 5 stars
5 out of 5 stars review

Crystal 7000d

[This review was collected as part of a promotion.] Most live sports feel like you are on the field. The tv keeps up with the internet stream no buffering Picture and sound from the tv very good. I have surround but don't always need it. Tv sound is very good. Would recommend Samsung for any tv purchase great products

Review from Samsung US
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Oct 18, 2023
Reviewer name: shiv2023
5 out of 5 stars
5 out of 5 stars review

Amazing resolution and outstanding experience

[This review was collected as part of a promotion.] Samsung never disappoints me. I am little hesitated to buy 75' to my small living room as an upgrade from 55'. But quite impressed after experiencing it. The quality of image even with the big resolution is outstanding, overall it exceeded my expectations..

Review from Samsung US
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May 29, 2023
Reviewer name: Private
5 out of 5 stars
5 out of 5 stars review

Clear viewing

[This review was collected as part of a promotion.] For in home movie watching this TV top notch. Used the optical cable for the sound system and it feels like you're in the theater . The dynamic color scheme smooths the blacks and makes the color pop. The system isn't too small to handle the streaming apps.

Review from Samsung US
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Oct 19, 2023
Reviewer name: Airdrop
5 out of 5 stars
5 out of 5 stars review

Great television

[This review was collected as part of a promotion.] I love Samsung's smart tv, it has all the apps I need, and works with my favorite streaming services. The new thin style remote is easy to use and makes navigation a breeze. The screen is clear and bright. Great tv.

Review from Samsung US
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Sep 13, 2023
Reviewer name: LadyBlue63
5 out of 5 stars
5 out of 5 stars review

Great Value!

[This review was collected as part of a promotion.] I love my new Samsung TV, because it shows a wonderful picture. The connectivity is very easy and it connects to my other devices easily. I also found it to be very affordable for the latest model.

Review from Samsung US
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