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Customer reviews for JBL Reflect Aero Wireless Noise Cancelling Earbuds for
JBL Reflect Aero Wireless Noise Cancelling Earbuds

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Showing 51-60 of 301 reviews
Jan 28, 2023
Joe
4 out of 5 stars review

Verified Purchase

Good Earbuds with functions of Airpods

Great Earbuda with many functions just with a touch. The only one con that they fall easily out despite of rubber wings. Really need to find a position to make it stay secure

Helpful?3IUOBP8S3QAO13973105098
Jan 10, 2024
GSH
3 out of 5 stars review

Verified Purchase

I expected better from JBL

The sound is extra "sharp." It hurts your ear, so you gotta keep them turned down a bit. I like my music loud because it motivates me. With these I can't listen to them that loud.

Helpful?3IUOBP8S3QAO13973105098
Feb 7, 2023
RNG
5 out of 5 stars review

Verified Purchase

WOW!

Great gift! It is very comfortable and it is stable! It stays put and in place. No discomfort whatsoever! I recommend you get a pair too! The sound is "perfect"!

Helpful?3IUOBP8S3QAO13973105098
Jun 20, 2023
WalmartCustomer
5 out of 5 stars review

Verified Purchase

Awesome

I got these for my husband for Father's Day and it was a hit! He loves them. The sound quality is awesome and the noise cancelling is even better. He is a big guy and uses them for work/working out - no issues with fit or comfort.

Review from walmart.com
Helpful?3IUOBP8S3QAO13973105098
Jul 24, 2024
lol
1 out of 5 stars review

Verified Purchase

blue tooth has stopped working after 2 weeks.

i have these air buds connected to my phone and pc. They worked great last night and then this morning they would not connect to either device. I will return and find another pair.

Review from walmart.com
Helpful?3IUOBP8S3QAO13973105098
reply from JBL Support

Thanks for your feedback. We're here to help with your JBL Reflect Aero TWS. Please try to refresh the pairing between the device and your unit: First, turn off your headphones and remove them from your device's Bluetooth settings. Then, pair them again. If the issue remains, try connecting your headphones to a different device. For further assistance, please contact us.

Aug 29, 2024
BH
4 out of 5 stars review

Verified Purchase

Good Overall

Love them but they don't always connect to charging and I've put them on a couple times and one or both would be dead. The buttons on the side are SUPER easy to bump and will change without me wanting them to.

Review from walmart.com
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Apr 23, 2025
Zach F
1 out of 5 stars review

Do not buy

Terrible product, it misses on almost every level. The earbuds are too big and constantly fall out of your ears despite the adjustment bands. They sit poorly in the charger and often times don't turn off when put away. The battery life is abysmal when they do charge and despite some amount of waterproofing, the speakers started crackling when slightly misted and have done that ever since. The one decent spot is that the sound quality is decent but frankly, who cares if they won't stay in your ear, will run out of battery quickly, and are already breaking with light use.

Review from jbl.com
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reply from Customer Support

We appreciate your feedback on our JBL Reflect Aero TWS. It is possible that there is a foreign object that blocks the pins of the earbuds and the case that causes it not to power off and charge properly when the charging case is closed. This can include sweat, grease, ear wax, etc. We recommend cleaning it with a cotton swab and alcohol. If you need more help, please contact us.

Apr 25, 2025
Asad
1 out of 5 stars review

Not a good experience

ANC doesnt works well. The headphones keep on falling out from the ear even though i have changed the ear tips you have to really press them hard into your ear for them to stay there. But the biggest turn off is the ANC function. If you are buying it for Music they are great but not for answering calls or attending meetings

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Customer Support

We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Reflect Aero TWS didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact us.

May 1, 2025
Anonymous
4 out of 5 stars review

Good, but not great

Good sound, works well for music. Love lots of the features, especially TalkThru and noise canceling. Ambient aware is okay, but TalkThru is better for hearing the environment when needed. What is DON'T like is that a) You can't adjust the music volume in TalkThru mode at all. Most of the time this isn't an issue, but I would like to be able to bump it up or down a bit sometimes. Also, I want to turn down (or even off) the volume of the voice feedback. When I change modes, I can hear which one it's on and I don't need some loud voice telling me what mode I changed to, especially when I go to TalkThru mode because someone walked up and started talking to me - "hey Ken, can you TALK THRU! by the end of the day?" I... uh... I'm, sorry, can you repeat that? It gets awkward, fast. Please fix, JBL? *workaround - wear an over the ears headset with these under it and on TalkThru mode all the time, then when someone comes up just take the headset off. It's not ideal, but it *is* effective...

Review from jbl.com
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Apr 19, 2025
JacksonP
2 out of 5 stars review

Don't stay in, finicky fit and controls

I think the sound quality is great and I like the look of them and the case they come in is nice. Definitely a quality design. However, I bought these for exercising and no matter which tips or wings I try, they simply won't stay in my ears. In the fit test, I can't seem to get a good fit in one of my ears. I think the issue is the shape of the body of the bud just can't fit snugly in my ears. Maybe this is more a review of my weirdly shaped ears. The other issue is that many times I'm putting them in, something happens with the noise cancelling that causes the buds to temporarily make either an ear splitting chirping noise or a low rumbling bass. Both are kind of a rapid pulse. Finally, when I'm trying to stuff them in (which can be quite tricky and painful for my ears) I usually end up touching the outside of the bud in a way that activates the controls accidentally. Kind of a hassle. I really wanted to like these headphones because others seem to swear by them, but unfortunately I think I'll be returning them.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Customer Support

We appreciate your feedback on our JBL Reflect Aero TWS. We value your input, and we'll make sure to forward your feedback to the appropriate team. If you still have sound issues with your headphones, please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset. Reset may fix the issue, much in the way rebooting a computer or phone fixes many problems. And then you will have to manually re-pair again. This will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. To do this, With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If you need more help, please contact us.