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Customer reviews for JBL Reflect Aero Wireless Noise Cancelling Earbuds for
JBL Reflect Aero Wireless Noise Cancelling Earbuds

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Showing 241-250 of 301 reviews
Dec 16, 2023
Disappointed12
1 out of 5 stars review

Buyer beware

Had them for just about two weeks. The worst experience I have ever had with headphones. Sometimes they just shut off and won't turn on again. Constantly falling out of the ear, unpairing. Very poor sound canceling. Just a terrible set of headphones

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Customer Support

We appreciate you taking the time to provide feedback. We understand that our JBL Reflect Aero TWS didn't meet your expectations. We're here to help. If the earbuds randomly shut off and eventually won't turn on, please check if it happens when the earbuds are low in battery via the JBL Headphones App. To ensure the earbuds have a consistent battery charge, please clean the earbud and charging case's metallic contacts using a cotton swab with rubbing alcohol, then leave the earbuds charging for 2 hours. While the earbuds are connected to your source, please ensure that the source is close to your earbuds and away from any other sources of wireless signals to avoid interruptions with your connectivity. In addition, you can try to factory reset the JBL Reflect Aero TWS by double-tapping the earbud's button on any side, then hold it for 5 seconds on your third tap. Resetting the unit will clear its previous pairings and settings, so it is necessary to pair it again to your devices. If you need more help, please reach out to our Customer Support for further assistance.

Jan 31, 2024
Burtonia
1 out of 5 stars review

Fall out

Not earbuds to wear for activities. With little movement and if sweating these earbuds constantly fall out of place, and completely launch out of your ear These would be a great pair for listening while sitting.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Customer Support

We appreciate your feedback. In order to wear our JBL Reflect Aero effectively, make sure the buds are securely tightened to your ears. You can also use different size of ear tips, which are included in the box.

Jun 23, 2024
FATBEEKEEPER
4 out of 5 stars review

Great Value!

I really like these and they were a bargain. Only issue I have is the noise cancellation. I expected it to be better than it is but overall it's not bad. I would highly recommend these to anyone wanted ear buds and not over ear.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
Jun 20, 2024
bob9
5 out of 5 stars review

Great Sound

I saw the price and the ear buds and I had to buy these. Same JBL sound quality that has been in my family since my first 4311 studio monitors from 1978.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
Jun 23, 2024
Joe33566
1 out of 5 stars review

I bought the ear buds opened them up charged them and the left earbud never charged. I followed all directions to clean them and still the left one does not charge or work at all.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Customer Support

Thanks for your feedback. We would like to work with you directly to address your issue with your JBL Reflect Aero TWS, please contact our customer support.

Jun 23, 2024
Don1963
5 out of 5 stars review

Great sounding and feel great

Unbelievable sound once I found out you needed to download the app for these….once that happened wow the sound… the bass and the quality were awesome!!!!!

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
Oct 28, 2023
Mr Disappointment
1 out of 5 stars review

Dead on arrival

These came broken, and when I asked for a replacement, they were sold out. Very disappointed.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
Jun 23, 2024
Tall guy 29876
2 out of 5 stars review

Ok, if you get them on sale.

Sound quality is good. However they do not stay in my ear and the noise canceling does not do anything.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Customer Support

Thanks for your feedback. To achieve the best seal and secure fit, you may try the three sizes of ear tips and powerfins enhancers that come with our JBL Reflect Aero TWS to know which best fits your ear. Next, create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear then gently twist the earbud to fit it securely into the shape of your ear. If you need more help, please contact our customer support.

Jul 9, 2024
JEBo
5 out of 5 stars review

Great sound

Great sounding ear buds, and very convenient to have the different size ear tips. So far (only been about a month), so good!

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
Jun 23, 2024
Spanish_Fly
5 out of 5 stars review

Love these things!

Purchased a month ago, these are fantastic for the gym. Noise cancelling works great. Another great JBL/Harman product.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098