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Customer reviews for JBL Reflect Aero Wireless Noise Cancelling Earbuds for
JBL Reflect Aero Wireless Noise Cancelling Earbuds

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Showing 221-230 of 301 reviews
Dec 16, 2024
Chris
1 out of 5 stars review

The case does not charge I plugged it in and there is no light indicator of case charging

Review from walmart.com
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reply from JBL Support

Thank you for your feedback. Please try using a different Type-C USB cable and USB charger (preferably one with a minimum 2 amp rating), as well as unplugging and re-plugging the cable from your device. The product's charging port may also become clogged with sand or grit. Examine the port. If necessary, use compressed air to clean. If you need more help, please contact us.

Jun 15, 2023
Amber Skye
5 out of 5 stars review

Verified Purchase

Excellent sound

Awesome!

Helpful?3IUOBP8S3QAO13973105098
Feb 12, 2023
INFOMAN
5 out of 5 stars review

Great Product

Wonderful sound and features!

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May 5, 2024
Ghetsia
1 out of 5 stars review

Stopped working after 6 months. Poor sound.

Won't charge when case in unplugged after 6 months of use. Sound is very mid, not worth the price. Build looks very cheap and feels that way.

Review from jbl.com
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reply from Customer Support

Thanks for your inquiry. We're here to help with your JBL Reflect Aero TWS. If the charging case is no longer holding a charge, it is possible that the battery is losing its capacity. Try to charge the charging case to 100% before charging the earbuds on it. If this don't work, for further assistance, please contact us.

Jun 24, 2024
Rickmcm
5 out of 5 stars review

Good ear buds

Good sound quality decent noise cancelling. These have loops on them that lets me connect with a string because one earbud inevitability falls out during extreme trail running. Overall good product for the money.

Review from jbl.com
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Jun 22, 2024
Birdie24
4 out of 5 stars review

Good sound quality

I like the features and the sound quality. But they fall out of my ear if I lean forward during a workout. I did try two different insert sizes. I will keep experimenting

Review from jbl.com
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Jun 23, 2024
Sgkeal
2 out of 5 stars review

Too big

They are too big. They fall out of my ears. I tried to change the size and they still fall out. The sound is good but sound doesn't work if they fall out.

Review from jbl.com
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reply from Customer Support

We appreciate your time in providing your feedback. To achieve the best seal and secure fit, you may try the three sizes of ear tips and powerfins enhancers that come with our JBL Reflect Aero TWS to know which best fits your ear. Next, create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear, then gently twist the earbud to fit it securely into the shape of your ear. Alternatively, you can try other ear tips from third-party retailers that will fit your ear. If you need more help, please contact us. We're here to help.

Jul 30, 2024
Diva30
2 out of 5 stars review

Not what I expected

Bought June. Took over 30 mins for a good fit in my ear to setup in the app. 1 earbud keeps falling out. 1 stopped working, something about being in mono. Still not working

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Customer Support

Thanks for your feedback. We're always looking for ways to improve. For our JBL Reflect Aero, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. This is for the mono mode, which lets you use both or just one earbud alone with full controls on their button commands. It will play in stereo mode if both earbuds are used and in mono mode if one earbud is inside the charging case. If you need more help, please contact our customer support.

Jun 22, 2024
LSL1101
5 out of 5 stars review

Love these! They are comfortable and work well. I especially loved the easy set-up process. They were ready to use when they arrived, no long wait for them to charge.

Review from jbl.com
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Jun 23, 2024
Patti R
5 out of 5 stars review

FANTASTIC BUY

These are the Absolute Best I have Ever Used !! Exactly as described, Well,made, excellent pricing, Exceptional Quality and Noise Cancelling !!! Would definitely purchase again!!

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098