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Customer reviews for JBL Reflect Aero Wireless Noise Cancelling Earbuds for
JBL Reflect Aero Wireless Noise Cancelling Earbuds

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Showing 171-180 of 301 reviews
Jun 14, 2022
GmanBam
3 out of 5 stars review

Not bad but ears hurt after a while.

[This review was collected as part of a promotion.] First off shipping was really delayed so sorry for delay in review. I liked the idea of multiple ear pieces however for me the largest ones kept is sexily in my ear. The smaller ones did not produce snug fit. The large ear keeper began to hurt my ear after about 15 minutes or so which was surprising because it felt soft to the touch Sound is superb. Did not verify mic tho due to the pain in my ears.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Iggy at Customer Support

Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Reflect Aero didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.

May 17, 2023
As_mor23
1 out of 5 stars review

Shorting out

Bought these for Christmas and they shorted out randomly one day and then got them replaced only for them to get shorted a few months later and it started making weird cracking and popping noise. It's disappointing especially because the audio was so good before they shorted out. might try another brand instead.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Customer Support

Thanks for sharing your feedback on our JBL Reflect Aero TWS. We understand that the build of this product didn't meet your expectation. We're looking for ways to improve, and we'll make sure to submit your feedback to the appropriate team.

Jun 24, 2022
storm144
5 out of 5 stars review

Clear crisp sound

[This review was collected as part of a promotion.] I'm listening to the new JBL Reflect Aero wireless waterproof earbuds now! I'm in love with everything about them. I got the new mint color and everyone has complimented them. No one has seen the mint color from JBL. The beautiful sleek look is just a bonus! Charging and setup is nothing. They automatically connect via Bluetooth. All you have to do is charge them and put them on, got to your Bluetooth settings and they should be there. Click “JBL REFLECT AERO” and you're good to go. The sound is so clear, crisp, loud and perfect. They also have noise cancelling and you can take phone calls through them. These are my favorite earbuds that I've ever had, seen or even heard. I've tested a lot in the stores, too. They fit so good in my ears I forget they are even there. They come with different sizes for the part that goes inside your ear. They also come with different size rubber pieces that wrap around the earbuds and help hold in your ear comfortably. I love the charging light on the case. I love the cute mint case. I love the little strap that connects to the charging case because it fits perfectly around your wrist so you don't drop it. I have been outside using my JBL earbuds all day. Playing in the water hose, sweating, working doing landscaping, and more play. My JBL earbuds stayed in all day and the water did them no harm at all. I love anything waterproof because I'm always in the water if I'm outside for anything. I also fall asleep with one in my ear every night. My last ones, one earbud would not work without the other, so it was a problem. My JBL reflect aero work with both, of course and one or the other if I only want to use one. I've fallen asleep with one every night for a more then a week and they are perfect. I always highly recommended JBL anyways because JBL is always amazing in every way.

Review from jbl.com
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Apr 7, 2025
KathyV88
5 out of 5 stars review

These came with easy to use instructions and work great! Love the noise canceling feature

Review from jbl.com
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Apr 12, 2025
Petedaheat
5 out of 5 stars review

Happy

Used on a recent vacation, battery life and sound were great

Review from jbl.com
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Apr 14, 2025
Bajan Ryan
4 out of 5 stars review

Great Earphones

Great earphones!!! They fit well and sound great, JOB well.

Review from jbl.com
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Apr 12, 2025
Rich Sherer
4 out of 5 stars review

Overall good

The sound quality is great, I don't like how they fit into my ear though.

Review from jbl.com
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Feb 13, 2025
Sammy R
1 out of 5 stars review

Dies quick

Sound quality is great, but the major downfall is earbud dies in 1-2 hrs.

Review from jbl.com
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reply from Customer Support

We appreciate your feedback. The maximum music playtime with ANC (Active Noise Cancellation) off is up to 8 hours. If you are only achieving 2 hours of playtime, the battery may be experiencing a reduction in capacity. Your unit is covered by a one-year standard warranty. Please contact us for further assistance.

Apr 9, 2025
Busybmom
1 out of 5 stars review

Bad quality

There is no bass at all. The sound is terrible. Would not buy again.

Review from jbl.com
Helpful?3IUOBP8S3QAO13973105098
reply from Customer Support

We appreciate your feedback. We're here to help. If it is always lacking bass, regardless of the source or song. Try the following steps in order to determine the problem. 1. If using an EQ, try turning it off to see if it fixes the problem. 2. If not using an EQ, try turning it on and boosting the bass a little bit. 3. To determine if the problem is in the source device, try connecting the earbuds to a different device (phone/tablet/music player/etc.). As a last resort, please try resetting the earbuds. 1. With both earbuds On and not charging, tap two times and hold the button on the third tap for more than 5 seconds. 2. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. For further assistance, contact us.

Jan 11, 2023
Renee
5 out of 5 stars review

Verified Purchase

Love them

Love them but kept falling out of my ear. Really good buds

Helpful?3IUOBP8S3QAO13973105098