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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars452 ratings448 reviews
  1. 5 stars71% (323)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (34)

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Showing 311-320 of 448 reviews
Jun 25, 2020
Shehoo50
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] I started using this item about a week ago. I have already noticed a big change in my teeth. Works great at removing plaque & making my teeth feel great. Using this has made my morning routine a whole lot easier

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from Oral-B

Hi, Thats what we like to hear! Nothing better than seeing a big change in your teeth after only little time! Thanks for sharing this with us we hope you continue enjoying our products! Oral -b

Jul 11, 2020
addio
5 out of 5 stars review

Great toothbrush!

[This review was collected as part of a promotion.] I've loved how clean my teeth feel after using this electric toothbrush. I enjoy the different settings/brush features, and the fact that the toothbrush times my cleaning. I feel like I will be very satisfied with the quality for a long time, and look forward to having a clean and fresh smile! :) I'd definitely recommend this brush to others!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Apr 13, 2021
MattC
3 out of 5 stars review

Cleans well and comfortably but app is unreliable

The high price is ongoing - io heads are considerably more expensive than others- but should be justified by the app. Unfortunately the app regularly misdetects which portion of the mouth the brush is on, resulting in unreliable guidance on cleaning. Hopefully this will be resolved in a future update.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

We’re sorry to hear you’re not getting the useful ease we expect from the Oral-B App, and we hope it helps to know we have made a recent update. We’d like to learn more about what’s going on so we can troubleshoot and get the position detection working for you. Please give us a call at (800) 566-7252.

Jul 13, 2020
Couponwife01
3 out of 5 stars review

Very hard on sensitive teeth and gums

[This review was collected as part of a promotion.] I recieved this and love the fact that I can switch between a whitening setting a sensitive setting and a deep clean setting but even on the sensitive setting it hurt my teeth and gums so bad maybe it just takes some time to get used to

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from Response From OralB

We're so sorry to hear about this, and we want to assure you that this isn't the experience we'd expect you to have. Your comfort is our top priority, and we'd like to assure you that all of our products go through many quality checks before they reach you. Could you please give us a call at (800) 566-7252 when you get a chance?

Apr 25, 2022
The Greg
5 out of 5 stars review

Great features new to me!!

[This review was collected as part of a promotion.] It had been almost a decade since I got my first electric toothbrush. The new ones are much different. The oral b has a much easier charging station,is very quiet, has a sensor for correct pressure , not to mention a timer for correct brushing times. Overall a great product that I wish I’d updated years ago.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Sep 27, 2020
tricia23va
2 out of 5 stars review

Do not purchase from dentist

I purchased 2 of the IO9 toothbrushes from my dental office within the past month. The staff was ranting and raving about how wonderful these toothbrushes are and how many features they have. I was super excited until I realized that the toothbrushes that were purchased from the dentist's office lacked several features that I was told about by the staff. This is very upsetting especially because of the price. The toothbrush works well however lacks several of the features.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from Oral-B

This certainly isn't something that we'd expect to hear, Tricia. We want to make sure that all of our customers are able to get the full value of their new iO toothbrush. When you have time please call us at 800 566-7252 so that we can share this with our Quality Assurance Team, and look into this further for you.

Jun 6, 2021
Bob234
1 out of 5 stars review

Mold accumulated on toothbrush head

The Bluetooth is abysmal. Half the time it doesn’t understand that I’m in a different quadrant. I could easily get over that but wanted to mention in case you’re a completionist like me and wanted your health app to keep track. Most importantly is the mold. I’ve had this brush about a month and I brush twice a day. I take the head off after each brush and since the bristles and inside the head and base. One day I noticed some blank gunk. I thought maybe it was the design. After careful inspection, I realized it was mold. I’m going back to sonicare flex. That toothbrush lasted over 7 years and I wish I hadn’t thrown it away for this moldy garbage. I’d never recommend Oral B I/O.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
reply from The Oral-B Team

We’re very sorry to hear that was your experience, Bob, and we’d like to help. While very rare, this can occur if the toothbrush is stored in a location that is exposed to mold and bacteria, and the plastic comes into contact with ingredients of a corrosive nature (e.g. cleaning agents, sprays, cosmetics, soaps, etc.). Certain ingredients used in those types of products can make the plastic porous, allowing dirt and moisture to find places to settle. It sounds like you’re doing a good job of cleaning your brush, so we’d like to learn more about your routine and those Bluetooth tracking issues so we can help further. Please give us a call at (800) 566-7252.

Apr 18, 2022
ldlspink17
5 out of 5 stars review

Technology loaded!

[This review was collected as part of a promotion.] This toothbrush is awesome! Not only is it full of technology, but it also cleans my beautifully! You can customize the color ring, decide if you want a normal, densities, whitening, intense or gum brush. The app is so cool and handy as it can guide you to keep a good pressure and also spend the perfect amount of time on each section of teeth. The brush holds charge really well and is SUPER powerful. My teeth feel so good after brushing now and I’m constantly rubbing my tongue on them!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jul 17, 2020
Mike442
5 out of 5 stars review

Pretty amazed

[This review was collected as part of a promotion.] To be honest I never knew I needed a smart toothbrush until I had the eCOMM in hand and in my mouth. This thing is amazing!! It's nice to look at on the counter and it does it's job on my teeth. If you have the money to spend on a toothbrush, this is definitely the one to spend it on

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481
Jul 1, 2020
Brittajo32
5 out of 5 stars review

Fresh

[This review was collected as part of a promotion.] This product comes with extra brushes. It’s very sturdy. Feels super nice . Let’s you feel refreshing after doing absolutely nothing but holding it. Small tip to get them pearly whites clean . I would recommend this to anyone that hates brushing

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13973005481