[This review was collected as part of a promotion.] Ordered this product and the adjustable base on May 29, 2023. It was to be delivered on June 20, 2023. HOWEVER, only the base was delivered. Somehow, somewhere the mattress went missing. It took one week to "track" the mattress before an order for another mattress was placed. FINALLY, the mattress was delivered on July 27, 2023. I had a S&F mattress before and loved it. Which is why I ordered another one. I would NOT recommend ordering any product from the S&F website. Customer service was non-existent.

[This review was collected as part of a promotion.] This has been the most comfortable bed my wife and I have ever slept on. I used to wake up with shoulder and neck pain, but I feel this bed properly supports me when sleeping and I no longer experience any aches after sleeping. The only thing negative I can say about the mattress is that you don't want to get off of it in the morning.

[This review was collected as part of a promotion.] I'm a light sleeper and my husband tosses and turns, so with our prior mattress it was rough getting a good night sleep. We are so happy with the new split king lux estate adjustable mattress. It's soft but firm, and we love that we can put our head or feet up independently. Neither of us wakes up with back pain like we used to and most of all, my husband can move all he wants and it doesn't interrupt my sleep. The only thing I don't love about it is sometimes after adjusting each mattress, you have to push it back over a little to the center to push them together. I wish the mattress had a backing similar to a rug for no slipping against the frame so this doesn't happen. Even with that, still great purchase and experience for us! Easy to order online and the delivery guys were great.

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

[This review was collected as part of a promotion.] We have been sleeping on our new mattress for over on month now and it is Perfect! Exactly what we wanted. Having been sleeping on a Stearns and Foster mattress for the last nearly 10 years we were very happy with this new one!

[This review was collected as part of a promotion.] i really enjoy my stearns and foster lux estate mattress. i sleep great with this new product. The only problem that i had with this whole process was not being able to get in touch with your customer service dept.

My husband and I were looking for a high-quality mattress with firm support so we did not roll into each other in the middle of the night. We also wanted a mattress that wasn’t brick hard on the top. This luxury estate pillow top firm mattress fits the bill. We are happy with it and highly recommend it.

I was told this product would be similar to the Cassatt ultra plush. It is not!! You melt and feel no pain with the ultra plush Cassatt. I believe this mattress doesn’t have enough memory foam and I feel cheated. I would tell you not to fork out this much money when you can get more memory foam elsewhere for half the price.

My husband is 6'4" has back issues, we were visiting friends and slept over. He woke up the next day asking what kind of bed they had? Stearns and fosters is what they said. The next week we went and bought one. We bought this same mattress over 15yrs ago. Over the years moving we folded the mattress, which is a no no, but this girl stuck with us, the last two yrs, she needed to be gone, so we decided it was time. We ordered a brand new one and had to get the same one, because we know just how wonderful this mattress is. Worth every penny, and you will get your best sleep ever! Will never buy any other kind to sleep on.

My wife and I had returned multiple beds prior to this one. We tried gel, pattern mattresses, memory foam, nothing was even close to how comfortable this bed was. Once we got home, we have slept soundly ever sense. I would highly recommend this to family members and others.