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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft) for
Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft)
4.3 out of 5 stars
stars
420 ratings420 reviews
  1. 5 stars75% (314)
  2. 4 stars7% (28)
  3. 3 stars4% (17)
  4. 2 stars5% (19)
  5. 1 star10% (42)
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Showing 291-300 of 420 reviews
Oct 7, 2024
Reviewer name: Unhappy Customer
1 out of 5 stars
1 out of 5 stars review

Don't Waste Your Money

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553
May 7, 2023
Reviewer name: Techkitty15
5 out of 5 stars
5 out of 5 stars review

Comfortable, firm but not too firm

Purchased another Stearns mattress and within 6 months it sank 2", I had to file a claim and this is the second one I purchased. The other was discontinued so I was at first worried about a firm pillow top that my store had but one nights sleep was good. I have severe back pain and needing a hip replacement in 2 months. So far feels great. Wasn't too firm. Comfortable to sleep in. Hoping this one will last! Can't say yet if it helps with pain because I'm in a lot of pain but I know the last one was great at first.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553
Sep 12, 2023
Reviewer name: Kelly
4 out of 5 stars
4 out of 5 stars review

My back is thanking me!

[This review was collected as part of a promotion.] We have been using this mattress for about 3 weeks so we are still getting used to the difference from our last mattress. It has been very comfortable and my lower back thanks me! I do feel the mattress sleeps warmer that our last mattress but it's not a deal breaker. I am haven't noticed any sag yet and I'm hoping it stays that way. All in all it's a nice upgrade!

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553
Oct 22, 2023
Reviewer name: Zoe
5 out of 5 stars
5 out of 5 stars review

I love my lux estate so much

I love my lux estate so much I'm a fan on the sterns and tempur family but to me sterns was the better choice it had everything I was looking for edge support great coil System and great comfort layers I know that will last me many years! I treated my self To it while I was working at mattress firm I sold So many sterns and fosters my customers would come back to me so happy saying it help with they back and rest I knew I had to get one for me and my husband we sleep so well ! The only con for me is the mattress is pretty heavy but it does have the best quality materials so I deal with it with care and love it can't wait to add adjustable base

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553
Mar 13, 2023
Reviewer name: Pammaw
5 out of 5 stars
5 out of 5 stars review

Exactly as described

[This review was collected as part of a promotion.] I purchased this mattress and was trying to decided whether to go with the "soft" or "med firm". In the store where I was shopping, the only one with the pillow top was the "soft" and I neglected to ask if the med firm came with a pillow top. After sleeping on my new mattress for a couple of weeks, I think the med firm with a pillow top would have been the perfect mattress for me, but I am sleeping pretty well on this one, even though when turning over, I awaken a bit as I am sunk in a bit more and it makes turning an effort which occasionally awakens me. Not a fault of the mattress, it's just my experience.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553
Aug 1, 2023
Reviewer name: ChristinaD
5 out of 5 stars
5 out of 5 stars review

We are now Stearns and Foster mattress customers for life!

[This review was collected as part of a promotion.] Stearns and Foster sent me this free sample through the BzzAgent sampling program, and I truly want to thank both companies! We got the queen-size Stearns & Foster Lux Estate Soft Pillowtop mattress and we couldn't be happier. We were previously sleeping on a queen size sleeper sofa mattress, and if anyone knows anything about those mattresses, they are very thin and you can feel the bars from the sofa bed frame all night. My partner of 20 years is disabled, and he lays down most of the day, therefore, we just keep the sofa sleeper bed out all day every day and never fold it back into the sofa. When I was offered this free sample, I was more than delighted! We are BOTH sufferers of degenerative arthritis, and he has had multiple work injuries which eventually disabled him. Our previous mattress only made matters worse for both of us. He has insomnia and was up and down all night long with aches and pains. Now I am pleased to say that we are finally getting a good night's sleep! I haven't seen him sleep this good for so long! As for me, I am sleeping way better also, and for longer amounts of time than I previously was. I seriously do not want to get out of this bed! Our aches and pains are getting better by the day, not totally gone of course, but more tolerable. The cooling feature of this mattress is the BOMB as I am going through hot flashes! And we cannot even feel each other get out of bed anymore because of the motion sense feature, so less wakening. I cannot thank both companies enough, and I would HIGHLY recommend a Stearns and Foster mattress for a great night's sleep! We will never go with any other brand from here on out!

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553
Jan 3, 2024
Reviewer name: Kaytea58
5 out of 5 stars
5 out of 5 stars review

No more shoulder pain

I had to become a side sleeper due to my CPAP and sleep apnea and developed a sore neck and shoulder on my previous firm mattress (which was perfect for my back sleeping comfort). The Lux Estate is now my perfect mattress....so comfortable, supportive and relieves all my pressure points! Better sleep, less waking up, less apnea events. It is a wonderful mattress!

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553
Jul 19, 2023
Reviewer name: Iammystorm
5 out of 5 stars
5 out of 5 stars review

Most comfortable mattress I have ever owned in my life

[This review was collected as part of a promotion.] I was looking for a firmer mattress than the one I had. This is perfect. It's firm , but not hard. It's super comfortable. My daughter shares my bed. My favorite part about the mattress is that when she moves around, it doesn't wake me. The whole bed doesn't move or shake when she moves around in the middle of the night. The mattress has also been helping my back feel better. I'm not waking up with back pain since I switched to this mattress! I will never buy another brand! I am so impressed with the overall quality of the mattress. The thickness is about double what my other mattress was as well.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553
Feb 21, 2023
Reviewer name: Pammaw
5 out of 5 stars
5 out of 5 stars review

Pillow top provides the comfort I desired.

I really like my new mattress. I tried it out for a couple of 15 minute trials in the store prior to purchase and it felt amazing. I actually believe the medium with a pillow top would have been my preference, but was not available to try. I sleep pretty well on this mattress but find I sink in a little more than I expected after laying in one position for a while, so that when I move from my back to side, I lightly wake, but return to sleep as the new position provides me comfort. The quality of the mattress will hopefully keep the support I need for years to come.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553
Feb 21, 2024
Reviewer name: Sorry Sleeper
1 out of 5 stars
1 out of 5 stars review

Not for me

This is a very comfortable mattress. Unfortunately the off gassing of the materials gave me terrible respiratory distress. I think the latex in the cushioning caused me to have an allergic reaction. My old Stearns & Foster (used almost 20 years) never had any such pungent odor. I think the new materials used in fabrication of the products contain more synthetic additives that can cause an allergic reaction in sensitive people who are sensitive to their odors - like me. This one is very comfortable but I had to return it.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513971360553