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Customer reviews for Member's Mark Adult Hard Arm Chair for
Member's Mark Adult Hard Arm Chair
4.6 out of 5 stars
stars
3,000 ratings1,108 reviews
  1. 5 stars79% (2,375)
  2. 4 stars11% (323)
  3. 3 stars3% (91)
  4. 2 stars2% (53)
  5. 1 star5% (158)

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Showing 511-520 of 1,108 reviews
Sep 1, 2024
Reviewer name: koet
1 out of 5 stars
1 out of 5 stars review

Not good

Have bought a total of 6, 3 have already been thrown out since the plastic breaks and you are unable to fold up the chair. I'm assuming the rest will break soon, very disappointing.

Helpful?63OF1JB1ETGG13970155010
reply from Member's Mark Team

We're sorry there was an issue with one of your chairs, koet. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

May 28, 2025
Reviewer name: Jack Skellington
1 out of 5 stars
1 out of 5 stars review

Nice chair until you try to fold it up

I liked this chair until I tried to fold it up. We had two of them, and neither one would fold back up. I don't recommend these if you plan to take them to the beach. I think sand gets stuck in the gears and causes it to seize up.

Helpful?63OF1JB1ETGG13970155010
reply from Member's Mark Team

We're sorry the chairs did not meet your expectations, Jack. These chairs were not designed for exposure to sand. When the sand gets in the folding mechanism, it can become stuck. Please note you can exchange or return them for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Aug 20, 2022
Reviewer name: Dlf
3 out of 5 stars
3 out of 5 stars review

Hard arm chair

These chairs are not good in sand. Took to beach and could not collapse chairs when it was time to leave. Spent over 30 minutes trying to collapse. Finally collapse once sand was bang off. And, yes, I knew how to collapse.

Helpful?63OF1JB1ETGG13970155010
May 9, 2022
Reviewer name: randy
1 out of 5 stars
1 out of 5 stars review

Unable to close!!

Initially loved the chair’s seemed sturdy and comfortable.. and bought two more. Now can’t close three of them.. will be taking them back! Something is malfunctioning with these chairs!

Helpful?63OF1JB1ETGG13970155010
Jul 23, 2025
Reviewer name: Mimi
4 out of 5 stars
4 out of 5 stars review

Great bargain, but too heavy to carry

These chairs are a GREAT bargain! Shipping is a little high, but understandable since they ship separately, packaged well. Be aware that they are heavy! I returned our two because they are too heavy for two senior citizens to carry for any distance for sports events, concerts, etc. Selling at other big box stores for much more! Get yours while they are in stock!

Helpful?63OF1JB1ETGG13970155010
Jul 26, 2023
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

The best feature about these chairs besides that they are over sized and comfortable, is the extra strap attached to the chair. I mostly use these at outdoor concerts, when allowed, and the strap allows me to leave the bag in the car, and still have a way to carry them on my shoulders.

Helpful?63OF1JB1ETGG13970155010
May 27, 2025
Reviewer name: Florida Retiree
1 out of 5 stars
1 out of 5 stars review

Terrible Chairs To Fold

I bought two of these chairs and was able to open them with no problem. When I tried to close them they would not close. I tried to figure out the drawing of the instructions and couldn’t get them to close. Two other people at the beach tried and the chairs would not fold. Today I took them back to Sam’s and got my money back. It is hard to believe that Sam’s would sell such an inferior product.

Helpful?63OF1JB1ETGG13970155010
reply from Member's Mark Team

We're sorry the chairs did not meet your expectations, Florida. These chairs were not designed for exposure to sand. When the sand gets in the folding mechanism, it can become stuck. We hope you experienced a hassle-free return as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 12, 2025
Reviewer name: Vicky
1 out of 5 stars
1 out of 5 stars review

worthless chairs for the beach

we bought these chairs in May and were very pleased with the sturdiness of them. we took them to an outside graduation and they did fine. we are now at the beach and like many other reviews has said they will not fold back up. we work with them a long time one night and they finally folded up. tonight we could only get one to fold up. we have washed all the sand off and nothing has worked. other people have all also tried to help to no avail. we are going to take these back to Sam's as soon as we get home. backyard chairs they are fine. for the beach a definite no!

Helpful?63OF1JB1ETGG13970155010
Jul 5, 2025
Reviewer name: Cliff S
1 out of 5 stars
1 out of 5 stars review

Awful product, try it in store before leaving with

Looked nice in the store, was comfy to sit in. Then impossible to close (this was the first time using). We had 3 of them and all of them were jammed and would not close! We had 3 people on the beach come by and try to help. We all looked at the pitiful instructions, which indicated they should close just like every other folding chair of this type we'd used in the past. We even watched online videos, one of which recommended using a hammer to tap the feet to close it! Like we carry a hammer on the beach with us. So embarrassing to have carry back to our car fully opened. Managed to finally get 2 of the 3 closed by beating the feet on the parking lot. This garbage is going back for a refund tomorrow. Easily my worst purchase ever from Sam's Club. Very disappointed!

Helpful?63OF1JB1ETGG13970155010
reply from Member's Mark Team

We're sorry the chairs did not meet your expectations, Cliff. These chairs were not designed for exposure to sand. When the sand gets in the folding mechanism, it can become stuck. We are glad you took advantage of the Member's Mark 100% Satisfaction Guarantee and hope you had a seamless return.

Jul 14, 2025
Reviewer name: EGB 68
1 out of 5 stars
1 out of 5 stars review

Not for use on SAND!

Recently purchased 2 of these chairs and while they were easy to set up they would not fold up. I ended up just loading them into the back of my SUV and taking them home. After reading other reviews I noticed that Sam's responded to complaints by stating to not use them around sand! That note should be in the description so people know before they buy. If sand, dirt, grit, gets in the slides these chairs will not fold up properly. Taking back to the store.

Helpful?63OF1JB1ETGG13970155010
reply from Member's Mark Team

We're sorry the chairs did not meet your expectations, EGB, but we are glad you took advantage of the Member's Mark 100% Satisfaction Guarantee and hope you had a seamless return.