Customer reviews for H2OGO! Bounce Blast 8' x 10" Inflatable Mega Water Park

Customer reviews for H2OGO! Bounce Blast 8' x 10" Inflatable Mega Water Park for

H2OGO! Bounce Blast 8' x 10" Inflatable Mega Water Park

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4.4 out of 5 stars

stars108 ratings59 reviews

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Jul 21, 2023

KVO

1 out of 5 stars review

Wore out very quickly and surprisingly

We purchase the slide back in April of this year. We have a 5 year old and a 3 year old that play with the neighbor kids that are 5 and 4. with all 4 kids on the slide total weight was around 150Lb. unfortunately the slide has started to separate at the seams in multiple places. They haven't played on it every day, and being so small I am should by how quickly it is falling apart. The stakes for the ground were also not my favorite as they would bend and wear out quickly.

Helpful?

reply from Bestway USA

Hello, we are very sorry to hear that your water park is coming apart at the seam. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Aug 20, 2023

camogirl19

2 out of 5 stars review

Fun but design flaw

I read a bunch of reviews before buying...and I must agree with several others, for what it costs it sucks. Kids absolutely loved it, but with only a few uses the stitching at the seams comes unraveling...there is no patching it. Ours is going in the dumpster after only a few uses, trying to figure out a return because Im NOT dragging it back to the store.

Helpful?

reply from Bestway USA

Hello, we're sorry to hear you have experienced this issue with your Water Park. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jul 5, 2023

SwampRat

4 out of 5 stars review

Big enough for bigger kids

First time inflating, we heard air leaking. The stitching was apart at the foot of the slide (about 2” spot). The stitching looks frayed and weak. Customer service said I have 60 days to request a refund or exchange, or a 10% refund if I keep the defective product. So, I’ll see how it holds up for the birthday party this weekend and go from there. It appears to hold enough air right now where it doesn’t cause a problem, but it’s the first day we have had it. I have an 8 year old and 5 year old - it’s perfect for their ages. I’m very happy with the size and features of this product.

Helpful?

reply from Bestway USA

Hello, If you have any questions or issues regarding your Bounce Blast Water Park: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Aug 7, 2023

lanielynae

3 out of 5 stars review

Molds even when it's totally dry..

The kids love the slide! It's a great size slide for kids 2-8 years old. I got on it and didn't have any issues. I just hate that it gets more moldy every time we put it away. We always make sure to dry it completely before we store it away. We use towels, blower, leave it out in the sun and it can be dry as the Sahara but when you take it out, somehow it's damp.. 🙄

Helpful?

reply from Bestway USA

Hello, we're sorry to hear you are experiencing this issue with your water park. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

May 14, 2024

QueenMother

3 out of 5 stars review

Leaking Air

My grandkids (ages 3, 4, & 8) had an absolute blast playing on this!!!! I really want to give this product 5 stars, but I can't. The seams are coming apart & leaking air in NUMEROUS places. The continuous air flow seemed to keep it from going flat. I was really hoping to get 2-3 summers of fun out of it, but it didn't even make it one day. Sam's Club is sending a replacement. Hoping this one won't have the same issue, but if it does, I'll have to return it. Here's to hoping for no further issues.

Helpful?

reply from Bestway USA

Hello, we are sorry that your Bounce Blast Water Park has started to come apart at the seam. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 25, 2024

Nawnah

5 out of 5 stars review

Verified Purchase

BEST AT HOME SUMMER WATER SLIDE AND POOL!

Worth every penny! Bought for my grand daughter’s birthday party! They had a blast!

Helpful?

reply from Bestway USA

Oh wow! We LOVE to hear you’ve had a great experience with your Bounce Blast Water Park. Thank you for sharing your feedback with us! We’ll pass it along to our team.

Jun 21, 2024

M Hamblet

5 out of 5 stars review

Verified Purchase

Well pleased

Very happy, seems well made and it’s even bigger than we imagined. The kids love it and will have lots of fun this summer!

Helpful?

reply from Bestway USA

We love to hear that everyone is having fun with the Bounce Blast Water Park! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 20, 2023

Chris H

5 out of 5 stars review

Verified Purchase

Could not recommend enough!

Kids love it could not recommend enough! Best one of all the available inflatables. Extremely durable.

Helpful?

reply from Bestway USA

Hello Chris, we are happy to hear everyone is having fun with the Bounce Blast Water Park! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jun 9, 2023

KAY KILLION

3 out of 5 stars review

Verified Purchase

DEFECTIVE

HAD TO SEND BACK AFTER 3 XS ON IT THE RED PIECE THAT SEPERATES THE SLIDES-CAME LOOSE AND THE AIR OVERFILLED IT

Helpful?

reply from Bestway USA

Hello Kay, we are sorry to hear you received a defective product. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jun 30, 2024

5 out of 5 stars review

Verified Purchase

Bounce Blast

Sam’s had this bouncy slide at a great price, we bought it and the kids love it! Great summer fun!

Helpful?

reply from Bestway USA

Oh wow! We LOVE to hear you’ve had a great experience with your Bounce Blast Water Park. Thank you for sharing your feedback with us! We’ll pass it along to our team.