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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft for
Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft
4.3 out of 5 stars
stars369 ratings369 reviews
  1. 5 stars74% (273)
  2. 4 stars7% (25)
  3. 3 stars4% (14)
  4. 2 stars5% (17)
  5. 1 star11% (40)

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Showing 51-60 of 369 reviews
Dec 28, 2023
Daniel
5 out of 5 stars review

Verified Purchase

Amazing!!!

[This review was collected as part of a promotion.] This has been the most comfortable bed my wife and I have ever slept on. I used to wake up with shoulder and neck pain, but I feel this bed properly supports me when sleeping and I no longer experience any aches after sleeping. The only thing negative I can say about the mattress is that you don't want to get off of it in the morning.

Review from stearnsandfoster.com
Helpful?3K8BCX7CYYMQ13968655498
Apr 4, 2024
Finally Good Sleep
5 out of 5 stars review

Verified Purchase

Comfortable in all the right ways

[This review was collected as part of a promotion.] Sleeping all night every night for the first time in years. Tried several different mattress over the last 15-20 years and all had a drawback of some kind, but have not seen one from our Stearns and Foster Lux Estate. Very satisfied.

Review from stearnsandfoster.com
Helpful?3K8BCX7CYYMQ13968655498
Jul 24, 2024
Marc basso
5 out of 5 stars review

Verified Purchase

My mattress lux Estate medium non pillow top

[This review was collected as part of a promotion.] I purchased Stearns and Foster lux Estate medium mattress non-pillow top. If anyone is interested in purchasing a Sterns & foster you will not be disappointed I look forward to going to sleep every night. The mattress is incredible. The mattress changed my life. I love my mattress. I look forward to going to bed at night.

Review from stearnsandfoster.com
Helpful?3K8BCX7CYYMQ13968655498
Sep 28, 2023
Philip
5 out of 5 stars review

Verified Purchase

My experience with Sterns and Foster

[This review was collected as part of a promotion.] My experience was unexpected. I ordered on July 4. A month later I received notice that my mattress would be delivered the next day. I was thrilled. The next day I received a call telling me that my mattress was ruined by a lift truck. So I expected that Sterns and Foster would jump on it and rush a new replacement. A month later I hadn't heard from them, not even and I'm sorry. Then I started calling and calling. They have a computerized operator that that can't answer anything, when you ask for a real person it takes three requests to get someone. Then you go on hold for twenty minutes and then they transfer you, guess what more than twenty minutes. After six weeks I get connected to their escalations team which is very good at not telling you what is going on and when to expect my purchase which was fully paid for a month before. On Sept 28 my mattress finally came without one word from the factory nor even an " I'm Sorry". Well even though I love my new mattress, I guess I'm the only one who will say , "I'm Sorry" that I didn't cancel six weeks ago. Sincerly, Phil

Review from stearnsandfoster.com
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Jan 31, 2024
Finally Can Sleep
5 out of 5 stars review

Verified Purchase

Best Mattress Quality and Adjustable Bed (Life Changing!)

[This review was collected as part of a promotion.] This is our third Stearns and Foster mattress, and we love it! We also bought the adjustable bed to help with my husband's snoring and it is life-changing! We love the split king-mattresses and we are also able to adjust the bed to each of our preferences. I can now sleep in my own bed and get the best night's sleep, instead of having to sleep most of the night on the couch. My husband also loves it as he does not get poked in the arm all night to change positions to reduce the snoring. We are both getting the best night's sleep now. Thank you Stearns and Foster!

Review from stearnsandfoster.com
Helpful?3K8BCX7CYYMQ13968655498
Oct 30, 2023
Squirrel
5 out of 5 stars review

Verified Purchase

Lux Estate pillow top Firm

[This review was collected as part of a promotion.] I have owned a Sterns and Foster for most of my life. My wife decided to switch to a foam type mattress. That did not last but 7 months. I bought my Sterns and foster and now get the best sleep of my life again!

Review from stearnsandfoster.com
Helpful?3K8BCX7CYYMQ13968655498
Oct 3, 2024
Very satisfied
5 out of 5 stars review

Verified Purchase

Love our mattress!

[This review was collected as part of a promotion.] Our old mattress was only 2 years old but was completely worn out. The first night we slept on the new Stearns and Foster mattress I slept all night long for the first time in a long time! My husband loves a firm mattress and I like a softer feel. The pillow top on the firm mattress is the perfect solution!! Thank you!!!

Review from stearnsandfoster.com
Helpful?3K8BCX7CYYMQ13968655498
Feb 24, 2024
Phil D
4 out of 5 stars review

Verified Purchase

Our Second S&F Firm Pillow Top King

[This review was collected as part of a promotion.] We purchased our first S&F firm pillow top king 13 years ago and loved it. In fact, we were so pleased that when it came time for our new mattress we didn't even consider other brands. Our new S&F Lux Estate firm pillow top king is everything we expected. We both sleep comfortably and wake up rested.

Review from stearnsandfoster.com
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Sep 28, 2023
Porcupine Snoozer
2 out of 5 stars review

Verified Purchase

11 weeks an air mattress. Save your time and money.

[This review was collected as part of a promotion.] The mattress is ok but certainly not worth waiting 11 weeks for. Aside from experiences with Mason and Glenda, who were very helpful, the Customer service team was extremely unhelpful and dismissive. It's not worth the headache buying from, and dealing with Stearns & Foster.

Review from stearnsandfoster.com
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Aug 21, 2023
Tony C
1 out of 5 stars review

Verified Purchase

If I could give ZERO stars, I would!

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

Review from stearnsandfoster.com
Helpful?3K8BCX7CYYMQ13968655498