Shipping was very fast! The included directions weren't the best, the online video was helpful BUT the link they provided didn't match the foundation I'd gotten so I had to do a bit of googling to find the right one. There were some broken plastic pieces (does not affect functionality of it) and I had to muscle a few of the pieces into place because it didn't quite fit together as easily as the video made you believe it would. Overall wasn't terrible, I did it myself and am very happy with the foundation.

This was our second purchase. The foundation came damaged but we have the knowledge to repair to complete the construction and get it all set up. The pillows that came with this order were not of the same construction, quality and did were not what we would call GhostPillows as we knew them. We still have two mattresses to replace in the next year or so. As previously we will consider Ghost.

The foundation is okay it is not the best however it is also not the worst. The slats were warped and none of the holes really aligned to the center and outer pieces of the frame. It had initially made the mattress feel lumpy and uneven. I had contacted cusomer support and the replacement was leagues better.

I bought my ghostbed and two pillows back in October and I couldn't be happier with it! Every night, I get into bed and just sigh with contenment. I LOVE MY BED! I decided to get the boxspring, too, since the bed was sitting a little too low to the ground. It was pretty easy to assemble and I did it on my own. Now my bedroom is the perfect haven for restful night's sleep!

Ordering was easy. Delivery prompt. Set-up simple. I ordered Gostbed due mainly to the firmness rating of 7 vs some competitors at 3 to 5. I needed a firmer mattress and that is just what I received. As this was during a promotional period, I also received pillows. They are somewhat of a disappointment as they compress to about 2 inches when I sleep on my side. This is not sufficient support for my neck so I use two pillows to hold my head/neck at a proper angle. If the pillows were not so compressible, this would be a five star review.

I'm using my new bed less then two month but I'm very happy with quality of this bed . I going to buy another one for my second bedroom . I would strongly recommend this bed to anyone . I spend lots of time on the net before I found this company . My luck .

The mattress is much too firm for me and my husband's preference. The 101 day trial is very confusing and not explained very well. The foundation is non-refundable and the free pillows, if you decide to keep them, will be deducted from the refund of the mattress should you decide to return it. I wish I would have read the return policy more thoroughly before I decided to purchase.

We purchased this bed after trying several foam mattresses in the stores. With a little hesitancy and help from the reviews we bought the ghost mattress. It came 3 days later & we even slept on it that night! We absolutely love it! Firm in the beginning but softens a bit. Great mattress for the money.

It is an okay box spring. It was kind of expensive for what I received. The cover only goes over the top so the underside of the box spring is exposed- which I don't really like because I have small animals that go underneath my bed. Otherwise it was pretty easy to put together if you have 2 people and an electric drill.

This mattress was highly atticpated from the time I ordered it to the time it arrived at my front door. Initially I thought it was quite firm and took some adjusting but I've had the mattress for about two weeks now and it has molded to my body shape very nicely. I sleep much better these days. I don't regret my purchase!