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Customer reviews for SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA for
SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA
4.4 out of 5 stars
stars1,039 ratings1,027 reviews
  1. 5 stars69% (713)
  2. 4 stars18% (189)
  3. 3 stars6% (62)
  4. 2 stars3% (27)
  5. 1 star5% (48)

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Showing 491-500 of 1,027 reviews
Jan 6, 2024
MJay
3 out of 5 stars review

Great TV, horrible mounting process.

I LOVE this TV for the picture and features and really the TV itself. HOWEVER, it was an absolute NIGHTMARE to mount on my wall, hence, the 3 star rating. I would avoid getting this TV again if I was wanting to mount another TV. We bought 2 different types of mounts that the Samsung specs described as being compatible with the TV. The problem we found was there was not a perfect-sized screw that would fit the hole on the back of the TV securely but ALSO fit onto the actual mount. In the end, the problem was not the screws, it was the depth of the hole on the back of this Samsung. It was a mess. After a bit of jerry-rigging, we were able to make it work. But it would be helpful if this TV had a mount SPECIFICALLY made for it that the specs also included.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Specialist

MJay, Thank you for sharing your wall mounting experience with Samsung's TU690T. Please know your 58" model features a VESA pattern of 400mm x 300mm and is compatible with any type of universal wall mount that supports this pattern size as well. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Jan 17, 2024
Josh
1 out of 5 stars review

Trash , buy something else

Worst user experience ever with a TV , software could have been designed by a 3rd grader and turned out better. The menus .ake no sense , your " home " just keeps playing the last video to distract you. Just take me to a menu , home means I want to be some place else. Not here and another place. Can not remove or edit the home menu , Manuel info does not work with the model .

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Josh, Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. We do hope you will give Samsung another chance when purchasing your next TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Aug 7, 2023
Samsungfan
5 out of 5 stars review

Samsung 65 UD

[This review was collected as part of a promotion.] I'm so in love my TV. Crystal clear picture and great sound. It is an upgrade for me within the samsung family. Bright contrast to visuals. Great for movies and watching videos. I don't think I would ever switch from this brand.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Sep 14, 2023
Andreschona15
5 out of 5 stars review

The best TV nowadays

[This review was collected as part of a promotion.] This is the first time that I get a Samsung TV, I used to have a Sony Bravia and one LG screen but both of them were just to slow whenever I wanted to switch from one app to another but this one is just amazing. I just move into a new apartment and I literally don't have any kind of furniture because I preferred to get my TV first. I can be watching a Netflix series and just with one button press change to Prime Video or to watch the TV channels just in a blink. The colors are just so sharp and is really awesome and joyful play video games with this screen using the HDRI, the experience with my TV combined with the sound of my Samsung Soundbar is more than I expected to get.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Oct 5, 2023
bpostal
5 out of 5 stars review

Great value

[This review was collected as part of a promotion.] The picture is beautifully clear and it comes with tons of defaulted streaming apps. Those that aren't pre-installed are just a click away. The Xbox streaming is a plus though the fps can stutter. Still not bad for not even hooking up my console.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Sep 13, 2023
SamsunGeek
4 out of 5 stars review

This product has all the features needed/want

[This review was collected as part of a promotion.] I use my Samsung to stream movies browse through apps. The quality picture it provides is unique and has all my guest wowed! I did ran into a Wi-Fi error but as I called Samsung team they quickly helped me out and has been great ever since. Definitely recommend to everyone looking for easy and great picture quality

Review from Samsung US
Helpful?159EEZ107GUG13967605930
May 17, 2024
Scikid
5 out of 5 stars review

No complaints

[This review was collected as part of a promotion.] I have no complaints about this product. It works very efficiently for its day to day use. I stream on, connect it to different devices via hdmi and play games. What I really love is that it comes with its own set of channels...I was pleasantly surprised by that. All the movie options were great too. The setup was seamless when I just got it. I loved that I could connect all my apps through qr codes. The display quality is great. It was worth every cent.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Sep 14, 2023
WhoDat
1 out of 5 stars review

Happy With Choice Size Picture Quality Value

[This review was collected as part of a promotion.] Couple things happening. I've had issues with tiling as well as voice fracking which I'm attributing to Spectrum TV whom I have service with for WiFi as well.Second item is with my Bose Speaker Sound Bar I've had to unplug and replug HDMI in & out in order for my Samsung TV to always recognize my device.I've got BEST cable money can buy so I do know it's not a problem with connectivity.I believe recognizing always once TV is turned on & off as well as switching from Spectrum TV to Netflix and back again for some reason drops HDMI Bose Speaker I prefer to TV built in speaker. Lastly - I'm thinking My New Samsung TV (which I love so far) has strong ability to access WiFi 5G signal from Spectrum 5G Rotor/WiFi which has been verified working properly with good speed as well. Thank You Donald

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Hi Donald, Thank you for your feedback on the TU690T TV. Please know we are here to help you and have a few tips to help resolve the issues you are experiencing. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. Finally, we recommend you try turning Anynet+ on, as it will auto-connect any external devices. Go to Settings > General > External Device Manager >Anynet+, then enable. If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Advisor

Sep 21, 2023
SamsungTV85
5 out of 5 stars review

85in 4k smart samsung tv

[This review was collected as part of a promotion.] Streaming movies, games, music, and much more. My family loves it. Gives us everything we need in one place plus much more. Great product. If I could give it 10 stars I would.... Recommend anyone to buy it.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Jul 5, 2023
angpere4
5 out of 5 stars review

Excellent product

[This review was collected as part of a promotion.] We use this type of TV around the office and works perfect as a big screen for meetings. Quality of audio is a plus. I highly recommend this TV to my family and friends. I sre usgins over 25 tv around office and programs.

Review from Samsung US
Helpful?159EEZ107GUG13967605930