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Customer reviews for SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA for
SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA
4.4 out of 5 stars
stars1,039 ratings1,027 reviews
  1. 5 stars69% (713)
  2. 4 stars18% (189)
  3. 3 stars6% (62)
  4. 2 stars3% (27)
  5. 1 star5% (48)

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Showing 481-490 of 1,027 reviews
Oct 14, 2024
devsakai01
3 out of 5 stars review

It’s a Samsung TV

[This review was collected as part of a promotion.] Initially I thought this tv was great and it was. The picture was great and looked pretty close to exactly how I imagined it would. The sound quality is not as great and i’m assuming that’s because of the placement of the speakers on the tv itself so a sound bar is definitely a necessary addition. Over time though, the tv has seemingly slowed down quite a bit & I’ve barely had it for two years. I’ve done all the troubleshooting and still it’s pretty slow to respond to simple things like switching source, pulling up settings or changing the channel. The remote stopped working not even a year in to having the tv and needed to be replaced. Overall, it’s just an okay tv. Sucks that for a brand that is so known for producing quality products that this just didn’t quite hit that mark & we shouldn’t have to spend more simply to receive something that’s actually up to the quality standard.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Jan 10, 2024
Anonymous
2 out of 5 stars review

GREAT TV… when it works

Bought this TV. Amazing when it works properly but having issues with it once in a while where it gets into a power cycle and keeps shutting off and turning back on and have to factory reset to fix it. Had it 7 days now and it’s only worked properly 2 of those days

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Punkguy, Thank you for purchasing the Samsung TU690T TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Apr 26, 2023
Wjoelene17Brownquee
5 out of 5 stars review

I love the TV its cool

[This review was collected as part of a promotion.] It work fine its good and i love the vision it bright watch movies every day with my kids I can download so many thing have the most expensive ones My kids love that can watch there show without using cable and all we have to do is use wifi

Review from Samsung US
Helpful?159EEZ107GUG13967605930
May 29, 2023
Lucas304
4 out of 5 stars review

Great Intro / Backup Samsung TV

[This review was collected as part of a promotion.] I broke my two year old series 8 model by accident and couldn't afford to pick up the same model atthat time. The screen quality is adequate 4k and it has some Samsung smart features. I prefer more integration but this TV was fine for picture quality.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Jul 25, 2024
Kobiljon
5 out of 5 stars review

The best starter UHD TV package.

[This review was collected as part of a promotion.] Picture quality is decent. Very nice starter package for Smart TV. And quite affordable price. Only downside is (for me), after installing a few more apps I felt some slow down on loading the apps.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Sep 21, 2023
SamSungaSong
5 out of 5 stars review

Nice display

[This review was collected as part of a promotion.] This television is our primary display in the living room for our family. The integrated apps are easy to use and very useful and I like that you can arrange them in order of use/priority. The ability to control your TV with the smart things app it has definitely come in handy when we cannot find the remote.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Sep 27, 2023
kznater
5 out of 5 stars review

Beautiful display

I bought this a month ago and it's been amazing I love all the features and graphics that are built in to the smart TV. Samsung never fails to deliver upstanding technology. My friends and family are always asking me about the TV and I continue recommending Samsung products to everyone. I must say the sound quality is very very impressive you do not need a sound bar; I can hear the TV from across the room just fine around the 10 level of volume.

Review from Samsung Canada
Helpful?159EEZ107GUG13967605930
Aug 13, 2024
Lake92929
5 out of 5 stars review

Great smart TV

[This review was collected as part of a promotion.] This TV is used by my family and I on a daily. We love the sound quality, the picture quality and the integration of multiple apps to keep us entertained. We are also able to connect seamlessly to our laptops and mirror when wanting to see something else.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
May 29, 2023
MasterSteven
5 out of 5 stars review

SHOCKED at le Intelligence🤓

[This review was collected as part of a promotion.] I'm an Engineer and typically deal with a variety of issues when it comes to integrating smart devices into my Network, but this Product is AMAZINGLY smooth at facilitating the Transition-in! Not only does the Wizard clearly and succinctly requires of me the nécessitant details to accomplish this, the "Projection" algorithm (think; "shows you might like" ; ) ) allows for customization and personalization, to the level of Desire, WITHOUT shirking on the Security aspects regarded to do so I couldn't be any happier. Thank you, Samsung *insert GIF You Da Real MVP here* ^__^

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Apr 26, 2023
Cbonita7
5 out of 5 stars review

This tv has a great features

[This review was collected as part of a promotion.] I love watch movies , Netflix, Disney plus and YouTube has everything what I want to watch, It has a very nice image and the colors are perfect. I enjoy watching my favorite series and movies resting in my bedroom.

Review from Samsung US
Helpful?159EEZ107GUG13967605930