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Customer reviews for SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA for
SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA
4.4 out of 5 stars
stars1,039 ratings1,027 reviews
  1. 5 stars69% (713)
  2. 4 stars18% (189)
  3. 3 stars6% (62)
  4. 2 stars3% (27)
  5. 1 star5% (48)

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Showing 401-410 of 1,027 reviews
Sep 13, 2023
SamsunGeek
4 out of 5 stars review

This product has all the features needed/want

[This review was collected as part of a promotion.] I use my Samsung to stream movies browse through apps. The quality picture it provides is unique and has all my guest wowed! I did ran into a Wi-Fi error but as I called Samsung team they quickly helped me out and has been great ever since. Definitely recommend to everyone looking for easy and great picture quality

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Oct 25, 2022
Chocolate69
4 out of 5 stars review

Crystal clear

[This review was collected as part of a promotion.] I had to replace my LG Plasma TV. It had a fantastic run RIP lol. When it came time to find a new flat screen I already knew I wanted a Samsung and I love it. The picture is crystal clear and has all the apps I need. I enjoy watching my favorite shows with that Samsung pop! Recommend to friends and family

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Feb 5, 2024
Dissatisfied
1 out of 5 stars review

Great picture when it works.

I bought this TV at the end of November. In December it started turning itself off. So I took the TV back to the store and got a different one. Now this one is doing the same thing. I am done with Samsung. I'm taking it back to the store and going to buy a different TV.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Dissatisfied, I’m sorry to hear that your experience with Samsung’s TU690T TV has fallen short of your expectations. Your feedback is very important to us and will be shared with our internal product team. Should you want to troubleshoot your issue first, please try the following steps, which may improve the issues you are experiencing with your TV turning itself off: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the TV continues to turn off by itself continuously, please contact our Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Oct 18, 2023
Arizona
5 out of 5 stars review

Happy Customer

[This review was collected as part of a promotion.] Another great product from Samsung. Easy set up and excellent picture quality without any adjustments. Light weight and easily mounted to the wall as a replacement for my 10 year old previous Samsung. Internet connection and registration was self explanatory and a simple process. Pleased with the picture and sound quality. Didn't require a sound bar like my previous television. Watched a PBS special on America's Bison and was amazed with the finite details of the animals and their surroundings. Great upgrade and happy customer! 😊

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Oct 25, 2022
School
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] We purchased the TV to be used in the Conference Room at our school. It will be used to display connected devices i.e. computer, blu-ray player, etc. It has excellent graphics, sharp and crisp. Outstanding image and sound. Would definitely recommend it. Outstanding quality and value.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Oct 25, 2022
MostlyGood
4 out of 5 stars review

Mostly good - Bad Remote Design

[This review was collected as part of a promotion.] The picture is great. The onscreen software could be easier to use but works as expected. I am not crazy about the remote control though. The buttons are very small and hard top find when using in the dark. I also have a couple of these TV's and the one I just bought no longer has a sleep button on the remote it has been replaced with a Netflix button. They also added a Prime button but the rest of the streaming services drop not have buttons on the remote.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Jan 22, 2023
Frankl45
5 out of 5 stars review

QUALITY

easy to set-up. ive been owning samsung tv's for quite a few years. i think they have the sharpest, extreme color, best picture of any tv i've seen. this tv replaced a 9 year old samsung. the picture still looked great but the diffusion cups started falling off inside tv.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Oct 12, 2024
Roxyt80
3 out of 5 stars review

Great at first, problems after 4 years

[This review was collected as part of a promotion.] I love Samsung and all the features embedded in the tv. Everything I own is Samsung, my TV, cell phone, household appliances. Unfortunately, the life span is short. After 4 years, my Samsung TV wouldn't turn on unless I unplug it for 5 to 10 minutes, then plug it back in. Today, it's not recognizing my wireless devices so I cannot connect to the smart channels or any of the apps. Sad, but now I need to buy another TV but not sure when it can be delivered since I'm in Florida and Hurricane Milton cause roads to be blocked.

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Oct 19, 2023
Suebee
5 out of 5 stars review

Perfect for my Family Room

[This review was collected as part of a promotion.] This TV is exactly what we were looking for ... great quality and features. Samsung is a trusted brand that i can always count on. Customer service is always there to help along the way. Very impressive. Thank you

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Aug 8, 2023
Ayebg123
5 out of 5 stars review

10/10 Highly recommend

[This review was collected as part of a promotion.] We absolutely love our Samsung 85 inch. Crystal clear picture, awesome operating system, and very user friendly. I switched from Vizio, and will never switch back. If you’re looking for a nice TV, but don’t want to spend a ton. This is the perfect TV.

Review from Samsung US
Helpful?159EEZ107GUG13967605930