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Customer reviews for SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA for
SAMSUNG 58" Class TU690T-Series Crystal Ultra HD 4K Smart TV UN58TU690TFXZA
4.4 out of 5 stars
stars1,039 ratings1,027 reviews
  1. 5 stars69% (713)
  2. 4 stars18% (189)
  3. 3 stars6% (62)
  4. 2 stars3% (27)
  5. 1 star5% (48)

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Showing 31-40 of 1,027 reviews
Sep 13, 2023
SamsunGeek
4 out of 5 stars review

This product has all the features needed/want

[This review was collected as part of a promotion.] I use my Samsung to stream movies browse through apps. The quality picture it provides is unique and has all my guest wowed! I did ran into a Wi-Fi error but as I called Samsung team they quickly helped me out and has been great ever since. Definitely recommend to everyone looking for easy and great picture quality

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Sep 14, 2023
WhoDat
1 out of 5 stars review

Happy With Choice Size Picture Quality Value

[This review was collected as part of a promotion.] Couple things happening. I've had issues with tiling as well as voice fracking which I'm attributing to Spectrum TV whom I have service with for WiFi as well.Second item is with my Bose Speaker Sound Bar I've had to unplug and replug HDMI in & out in order for my Samsung TV to always recognize my device.I've got BEST cable money can buy so I do know it's not a problem with connectivity.I believe recognizing always once TV is turned on & off as well as switching from Spectrum TV to Netflix and back again for some reason drops HDMI Bose Speaker I prefer to TV built in speaker. Lastly - I'm thinking My New Samsung TV (which I love so far) has strong ability to access WiFi 5G signal from Spectrum 5G Rotor/WiFi which has been verified working properly with good speed as well. Thank You Donald

Review from Samsung US
Helpful?159EEZ107GUG13967605930
reply from Samsung Brand Ambassador

Hi Donald, Thank you for your feedback on the TU690T TV. Please know we are here to help you and have a few tips to help resolve the issues you are experiencing. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. Finally, we recommend you try turning Anynet+ on, as it will auto-connect any external devices. Go to Settings > General > External Device Manager >Anynet+, then enable. If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Advisor

Mar 18, 2024
LrDice
5 out of 5 stars review

Perfect Entertainment

[This review was collected as part of a promotion.] At the time I needed a new TV, an well I have had my 55 inch for a little over a year now. I think I can honestly say that this tv has been the best TV I have had. The internet is perfect for my streaming on it. From YouTube, Hulu, Netflix, and even my music when connected to my speaker system. My Spotify, and YouTube music got great with it. My gameing mode on the TV is also great from the sound quality to the graphics. I use my XboxOne, and my PS4 on it. Every now an then connect my PC to it as well. Great buy for me.

Review from Samsung US
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Jul 1, 2024
Master1
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] Absolutely love this TV! Great picture, excellent sound, has tons of extra features and I was able to add the Samsung HW-Q60C Soundbar with additional surround speakers which completed the TV nicely. I only own Samsung products and will never buy anything else!

Review from Samsung US
Helpful?159EEZ107GUG13967605930
Jul 29, 2023
SamsungGirl
5 out of 5 stars review

The picture is amazing!!!

[This review was collected as part of a promotion.] This TV is definitely a good buy. The picture is amazing, clear and bright. The UHD 4K is a game changer. I am a firm believer in Samsung and their products. Keep it up Samsung. This TV is definitely a good buy. The picture is amazing, clear and bright. The UHD 4K is a game changer. I am a firm believer in Samsung and their products. Keep it up Samsung

Review from Samsung US
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Nov 20, 2022
75inchtvcrystaluhd
4 out of 5 stars review

Great for the price

[This review was collected as part of a promotion.] I love this tv the only downfall is that it only had 2 hdmi outputs and i had to use a splitter and sometimes the tv will go black when im using the splitter other then that this tv is great affordable and looks good sounds good overall i would definitely recommend buying and i would buy again

Review from Samsung US
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Dec 17, 2024
Anonymous
1 out of 5 stars review

Garbage

This TV was barely used. In perfect condition. Backlight was set to 45% since day one. The left-side decided to die a week after the warranty expired. Samsung tech said it isn’t the backlight, and is something more serious. Complete garbage. Avoid at all costs. And the OS lag…don’t get me started.

Review from Samsung Canada
Helpful?159EEZ107GUG13967605930
reply from Samsung Support Team

Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

Jun 8, 2024
Anonymous
3 out of 5 stars review

Slow UI, but good picture quality

[This review was collected as part of a promotion.] Navigating through the screens and apps is slow and laggy, regardless of internet connection. The picture quality is good, and syncing with my Samsung Galaxy S20FE is easy for casting. Game mode works well with the PlayStation 5, and features such as automatic turn on/off are nice as well. Overall pleased with the purchase, and the price was not astronomically high like some other models, which is something I greatly appreciate.

Review from Samsung US
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Apr 5, 2024
AlwaysSamsung
4 out of 5 stars review

Samsung TV review

[This review was collected as part of a promotion.] I love Samsung products. Wether it's my cell, tablet, or TV, I buy Samsung. Regardless how Samsung is rated, I will always buy Samsung or any other brand. That being said, I have noticed a lag after a few years of use. But this tv has never frozen up on me yet. There are a few times that I hard to hard reboot tv due to connection issues, but no matter what ai will always choose Samsung. I wish you guys made cars.

Review from Samsung US
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May 2, 2023
OurbestTV
5 out of 5 stars review

Among the best and easiest to use

[This review was collected as part of a promotion.] We have purchased Samsung televisions for years. They tend to be the most versatile, most reliable and the easiest to operate. The unis are light and very easy to operate. The Samsung TV built in menu that controls all aspects of sound and picture are easily available from the setting button on the remote. The the Samsung TV remote control provides one of the easiest ways to use modify the existing presets although most of the presets already set in a way that they really do not need adjustments. My wife loves the easy to use remote. The remote enables very quick and easy ways to skip channels without having scan past various channels to get to the program you want. The “GUIDE” accessible from the remote, enables you to review all available programs and find exactly what you want. The remote itself, which my wife loves, appears to be completely compatible with most other Samsung televisions with little effort to spend hours learning to use it.. The picture presented on the TV is crystal clear and the colors are fantastic. Channel selection, sound control, and picture adjustment are simple. We really love our Samsung TV. We had check out others but Samsung was the perfect selection.

Review from Samsung US
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