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Customer reviews for Member's Mark 10' Square Offset Umbrella with Sunbrella Fabric for
Member's Mark 10' Square Offset Umbrella with Sunbrella Fabric
4.5 out of 5 stars
stars248 ratings115 reviews
  1. 5 stars77% (191)
  2. 4 stars8% (21)
  3. 3 stars4% (10)
  4. 2 stars4% (10)
  5. 1 star6% (16)

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Showing 51-60 of 115 reviews
Jun 3, 2021
Mont
3 out of 5 stars review

very nice the first year.......

bought mine 2 summers ago.. very strong and sturdy. My unbrella is red. it is now streaked and faded.... the metal parts on the handle to raise and lower it is peeling and concrete or whatever it is made from is falling out periodically. I took this apart and stored it in the off season so I'm pretty disappointed with it looking like it does. I would recommend purchasing it as long as you KNOW its made to look good one summer only.

Helpful?37B8SN008O5Y13966857769
Jul 17, 2020
jm
1 out of 5 stars review

DISAPPOINTED

if you buy this umbrella I suggest you assemble and make sure the umbrella stays up before you put the sand and water in the base. I put the sand in first because I followed the instructions, the umbrella was defective and after two weeks of calling and trying to get a new one, it's out of stock so I have to dump the sand and water out of the base, take everything apart and they are going to pick it up. I am not happy with this purchase or the wait time at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful?37B8SN008O5Y13966857769
reply from Product Manufacturer

We are sorry to hear about the issue you ran into. If we can be of assistance, please contact us at 866-602-1800.

Jul 23, 2021
BZ
5 out of 5 stars review

LOVE IT

We bought this for our back patio and it is wonderful! So easy to put together, love the material, easy to wash off bird doo doo, and easy to open and close and maneuver to put in different directions. Love the color. The cover that comes with it is so easy to put on and off. Not hard to move to a different spot after you fill with sand or water because the base in in 4 parts but stays put well with all of them together. we looked at many of these types of umbrellas and this is the best one made and worth the money

Helpful?37B8SN008O5Y13966857769
reply from Product Manufacturer

Hello BZ- Thank you for the 5 star review. We are happy you are pleased with your purchase. Should you have any questions/concerns please feel free to contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst.

Jun 17, 2020
Cathy P
5 out of 5 stars review

Verified Purchase

Thumbs Up

Absolutely loved this umbrella. Very well made and worth every penny!!

Helpful?37B8SN008O5Y13966857769
reply from Product Manufacturer

Hello Cathy P- Thank you for the 5 star review. We are happy you are pleased with your purchase. Should you have any questions/concerns please feel free to contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst.

Jul 6, 2021
MA
1 out of 5 stars review

Verified Purchase

Nice umbrella, damaged upon receipt

Umbrella damaged upon receipt and swings back and forth, will not lock in

Helpful?37B8SN008O5Y13966857769
reply from Product Manufacturer

Hello MA- We are sorry to hear you received your umbrella damaged. If you have not returned the umbrella back, please contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst. for further assistance.

Jun 2, 2022
MH
5 out of 5 stars review

Verified Purchase

LOVE THIS UMBRELLA!

Very easy to open and close - great umbrella that shields you from the sun!

Helpful?37B8SN008O5Y13966857769
Jul 10, 2020
CeoJoe
5 out of 5 stars review

Verified Purchase

8 bolts and 4 bags of sand and your done.

Excellent product, easy installation. Tilts a multitude of ways, spins 360

Helpful?37B8SN008O5Y13966857769
Apr 17, 2022
Marty
5 out of 5 stars review

Verified Purchase

Sturdy and came quickly.

Great umbrella worth the money

Helpful?37B8SN008O5Y13966857769
reply from Product Manufacturer

Hello Marty, Thank you for the 5-star review. We are happy you are pleased with your purchase. Should you have any questions/concerns please feel free to contact our Customer Service Department at (888) 690-9800 between the hours of 8:00 AM - 5:00 PM PT. Thank you, Jerome

May 1, 2023
Nini
5 out of 5 stars review

Verified Purchase

Great

Haven’t really had a chance to use it much yet, but it is lovely and the counter balance is different.

Helpful?37B8SN008O5Y13966857769
reply from Member's Mark

Thanks for the great rating, Nini!

May 21, 2021
Mike
5 out of 5 stars review

Verified Purchase

Finding shade in the sun!

This performs exactly as advertised! I fabricated a dolly for it since we use it in our screen enclosure. Very pleased.

Helpful?37B8SN008O5Y13966857769