Searched for new mixer and found that this was overall the best packaged deal.

This KitchenAid replace my old one that is 42 years old and still works.I really wanted a new one and this model is just wonderful!! I love the color (Mineral Water). All the extra bowls and attachments are a dream!! I am SO happy with my new KitchenAid aka Bertha!!!

Bought one as a gift on 11/26/2025. Turned on for 30 seconds and died. Returned and purchased another on 11/28/2025. Turned on for 30 seconds and died. Son and Daughter in-law now have to drive 3 hours to pick up the receipt to try and find a mixer without the speed control issue. KitchenAid ultimately has one job and failed. Won't recall an obvious speed control issue. Letting customers go through the process of diagnosing their manufacturing shortfall instead of being proactive to maintain their brand's good name... Optics indicate GREED. The expectation is simple, KitchenAid: I give you money, you give me a mixer that works. Not one good one in 3, 4 or 5 tries. To Sam's Club: Stop selling these defective units IMMEDIATELY. Return pallets of products back to KitchenAid. Your brand is being tarnished as well; silence is approval!

very cheaply made. It looks like a cheap knock-off version of a KitchenAid. Not at all the quality you would expect. The bowl lift is clunky, noisy and get stuck. attachments were missing, very poorly packaged. I will never recommend KitchenAid to anyone ever again. I will never purchase one ever again. returning this item immediately. do not recommend.

Used this mixer i waited all year for exactly once! It stopped working before cookie dough was finished. A mere small batch and mixer just quit! IT was immediately taken back to Sam's where it was purchased. There was another on the cou n ter just brought back. Yet another waiting to return one. I did get another but dont have much hope. Supposedly the gears etc are a mess due to products used. What's up kitchen aide? This is sad.

Absolutely heartbroken and disappointed. This was an early Christmas present and not even a minute into mixing cookie dough it just stopped and wouldn’t start up again. We did all the troubleshooting and nothing. Cleaned it up and exchanged it for a different one. Brought that one home and again not even a minute into mixing cookie dough and it stopped. It’s not my outlet as everything else works fine on it. Extremely disappointed and will be returning this one and not trying another one.

I'm about to first one excited to have my own KitchenAid but during the first time using it, it stopped working after a minute of it and use and didn't turn on again. we even troubleshooted it like it says in the manual and it didn't turn on. I then exchanged it for another one and it survived the first use. when we tried using it the second time, I turned the handle to lift the bowl up and it collapsed. I went back to get my refund to get the Tilt head one since this has shown it's not reliable. would not recommend to others.

First one I got does not work out of the box and was used. It was delivered from club. Returned and got a new one, worked for 30 sec. Not even mixing the ingredients. Just got a refund. So much hassle just to get a lemon. Hopefully kitchenaid can sort their quality control.

I was so excited for this mixer and it broke my heart to have to return it but I was halfway through a batch of cookie dough, turned it off to add the chocolate chips, and it just died. Wouldn’t turn back on. In-store wouldn’t allow for an even exchange so I just returned it and bought a used one on Facebook. It’s a known issue and from what I’ve read, KitchenAid will make it right but I didn’t feel like dealing with the back and forth.

I bought this KitchenAid for $90. off. Best deal ever. Not to mention the free gifts, spatula and small bowl.