First, don't believe everything you see or read on a website. I have found items are often over promised and often under delivered. My husband and I were very excited to get this shed. We are doing a lot of home renovations right now and felt this would give us a little extra space. We also knew we would not be able to get it put up immediately, but we thought that would be okay because the shed is supposed to be delivered on a pallet and wrapped in plastic. REALITY: On the day of delivery, you are given a 12 hour window from 8am to 8pm, but by 7:30 on a Friday night I did not think they would show. I called to find out where the shed was and the delivery representative was very nice, but basically said, the driver isn't answering, so give them another hour and if they don't show, call us on Monday. What? After waiting 12 hours? Well, they finally show at 8:40 at night as it is getting dark with 3 cardboard boxes that are NOT on a pallet and are NOT wrapped in plastic and are NOT, therefore, protected from the elements. So, my husband and I, at 9pm have to pull out some power tools and lumber to make a pallet of our own. Then, lift the 3 boxes by ourselves onto our make shift pallet and find a tarp to cover it! I don't blame the delivery guys because they were nice and had no control over what they company gave them. Also, they still had more deliveries to make at 9pm! I have not even opened the boxes - I can't even rate the shed! I am just so disgusted by what we have received at this point that I can't decide whether to return it or face what I feel is sure to be disappointment in those three boxes!!! I should have just listened to my husband and paid a little extra and shopped at Home Depot to begin with! So disappointed in Sam's and this entire experience!