Hi there, Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Norelco OneBlade Replacement blade. This is not the experience we wish you had. We will definitely share this feedback with our product development team to help improve user experience in the future. If you have any further questions, request you to please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Best regards, Philips Consumer Care

Hi there. Thanks for taking the time to write this review. We're sorry to hear the blades are not performing properly, and can imagine the inconvenience this represent. Please know the blades should be replaced every three or four months depending on how often you use them and the thickness of your hair. We would also advise you to regularly clean the blades to make sure it's performing at its optimal level. Should you have any questions, please feel free to contact us on Facebook (@Philips) or Twitter (@PhilipsCare).