Hi there. Thanks for taking the time to write this review. We're sorry to hear the blades are not performing properly, and can imagine the inconvenience this represent. Please know the blades should be replaced every three or four months depending on how often you use them and the thickness of your hair. We would also advise you to regularly clean the blades to make sure it's performing at its optimal level. Should you have any questions, please feel free to contact us on Facebook (@Philips) or Twitter (@PhilipsCare).

Hi,​ ​ Thank you for taking the time to write us a review. We're sorry to hear about your dissatisfaction with these blades. There are a some ways to improve their performance, one of which is to make sure the blades are properly cleaned after each shave, so they last as long as 4 months. After every use blow off any hair accumulated on the blade. Turn your OneBlade on and rinse the blade and comb(s) with lukewarm water. If the attachments need to be cleaned more thoroughly turn the OneBlade off, take off its attachments and wash them under a tap. We'd also like to note that the lifetime of the blade of your Philips OneBlade depends on the volume and density of your hair as well. For hard or long hair, the blade can wear out quicker than for soft and/or short hair. ​ If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​ ​ Hope to speak to you soon!​ ​ Kind regards,​ Philips Consumer Care

Hi there, thank you for sharing your feedback with us. Sorry to hear that you had such back luck with your replacement blade. We are happy to see how we can help. Please feel free to get in touch with us directly on social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further. Hope to speak to you soon.

Hi Effepi, Thank you very much for sharing your experience and providing us with feedback. We're sorry to hear the experience was not satisfactory for you. They are supposed to last for a while, so we advise you to get in touch with our social media team. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care