Dear Clarence, Thank you for your review. We hope you continue to enjoy your Philips Android TV.

Dear Customer, Thank you for your review. We hope you and your mom continue to enjoy your Philips Android TV.

Dear Tammy, Thank you for your review. We hope you continue to enjoy your Philips Android TV.

Dear John, Philips strives to provide the best product experience to all our customers. We recommend you make sure you are connected to the internet, signed into your Google account and all your apps have been updated with the latest firmware. If this does not improve your experience, please reach out to the Philips Customer Care team at 1-866-309-5962 for further assistance.

Dear Shawn, Philips strives to provide the best product experience to all our customers. We're sorry to hear about your unfortunate experience. Please reach out to the Philips Customer Care team at 1-866-309-5962 to discuss available options.

Dear Anthony, Philips strives to provide the best product experience to all our customers. Please check your picture settings to make sure you are using the optimal settings for your viewing experience. If you need any assistance, please reach out to the Philips Customer Care team at 1-866-309-5962 to discuss available options.

Dear Anita, Philips strives to provide the best product experience. We recommend that you check to make sure the area in front of your television does not have any objects that might obstruct the IR sensor. We also suggest trying a factory reset of your TV. To do this, please select the Settings icon in the upper right corner of the home screen. Scroll down to “Storage & Reset” and select “Factory Data Reset”. If this does not improve your experience, please reach out to the Philips Customer Care team at 1-866-309-5962 for further assistance.