Hi Taisha, thanks for sharing your experience with your LG 55" 4K UHD TV 55UR8000AUA. Sorry to hear your previous TV gave out, but it’s great that this one stepped in as the perfect replacement. The features on this model really do make everyday viewing feel easy and enjoyable, and it’s wonderful to hear you’re liking what it offers. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hi there, Samedu; we know that all this new technology can feel like we're on a rollercoaster going in the wind. The cool part is that we can be friends and ride this wave together. We'd like to know with further details what would you like to see in your LG TV that would make it more user-friendly? We're on standby to answer any questions that you may have to help navigate you through somewhat of a virtual world experience. Please take a look at another version of the owner's manual and see if this helps out: http://spr.ly/6426pk83o. ~Tanisha