Hello, thank you for sharing your experience with us regarding your LG TV, model 65UR8000AUA. We understand that you are having an issue with the Wi-Fi connectivity for your TV. Your feedback is important, and we would like to assist you in resolving this matter. Please send us a private message on social media using @LGUSSupport with your contact information and the details of the Wi-Fi issue you're experiencing. Our team will be in touch to explore possible solutions and provide the assistance you need. Meanwhile, you can check out this link for helpful information and troubleshooting tips for your unit: https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-your-tv-to-the-internet--20153143434591 ^Win

Hello, Kalki! We want you to know that we continuously work to improve the quality of our products that drive customer satisfaction. Your review for your LG 75 Inch LED 4K UHD Smart webOS 23 TV is especially important to us, and your concerns will not go unnoticed and shared with our team. We would love for you to reach out to our LG Social Support team on Facebook or Twitter, using the handle @LGUSSupport, and provide the model and serial numbers of your TV in your first message, and we will certainly further investigate your picture quality issue. ~Rita

Hey William! We're so glad to hear you're enjoying the Class UR8000. Here's a quick walk through on navigating the remote: http://spr.ly/6425u9kTB. ^Gaby