Hi there, We appreciate your feedback, This helps us to improve in ways that will make the experience of our valued customers much happier with the comfort of style and convenience you all deserve. However, We're concerned about the hiccup your experiencing with your LG TV. Yes, Part of the issue may just be the technology of the AI driven LG TV. With that said, We would like to explain why your TV may be dropping channels and changing settings all on it's own. Your LG TV will reprogram channels and/or settings when there is a weak signal detected with your programming, or there may be some interference with some of the other external devices that may be on the same network as your LG TV. Should this issue be something that you would like to discuss in more detail, We'd be glad to see what we can do to rectify this in order for your experience to be one that you will be satisfied with. ~Tanisha

Hello, Cathyn. Thank you for sharing your experience with your LG TV. Your feedback about the toggle wheel on the remote and the startup behavior not defaulting to TV mode is important—especially when quick access and intuitive navigation are key to a smooth viewing experience. For reference, you can explore LG Magic Remote setup and input management tips here: https://www.lg.com/us/support/help-library/lg-magic-remote-guide-and-troubleshooting-CT10000018-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote control and input selection issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi there! Thanks for sharing your thoughts. Glad to hear the TV upgrade is hitting the mark, and we appreciate the heads‑up about the remote. We’ll pass that note along to our product team. If you ever need anything moving forward, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Hi Rik, we understand and appreciate you sharing your feedback. It’s great to hear how much you’re enjoying the picture quality, smart features, and overall ease of use on the LG 43 Inch Class UR8000 Series LED 4K UHD Smart TV 43UR8000AUA. It’s a strong value for its size, and we’re glad it’s been such a solid fit for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️