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Customer reviews for LG 43" Class UR8000 AUB series LED 4K UHD webOS 22 Smart w/ThinQ AI TV - 43UR8000AUA for
LG 43" Class UR8000 AUB series LED 4K UHD webOS 22 Smart w/ThinQ AI TV - 43UR8000AUA
4.4 out of 5 stars
stars
948 ratings909 reviews
  1. 5 stars66% (626)
  2. 4 stars21% (200)
  3. 3 stars7% (62)
  4. 2 stars3% (27)
  5. 1 star3% (33)

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Showing 11-20 of 909 reviews
Sep 21, 2023
Reviewer name: John Lebeouf
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Software update ruined the sound.

TV was relatively easy to set up, and worked well until the latest software update. It will no longer interface properly with my LG surround system. Sound system will no longer work without TV internal speakers also needing to be on. Rear speakers no longer work. HDMI (ARC) cable no longer works, although TV interface indicates that it is on. TV only communicates with sound system through Bluetooth but, as stated above, sound system doesn’t work without TV speakers also being on. Volume of TV speakers cannot be adjusted separately. Very disappointed. Will likely return set.

Helpful?4D5IRBPNXGFN13963407680
reply from LG Digital Customer Care

Hi, John. Thank you for sharing your experience with us. We understand your concern about the issues you're experiencing with your LG TV (43UR8000AUA) model's audio after the recent software update. Our goal is to provide reliable, high-quality products and great service to make sure everything runs smoothly for you. To help with this, you might want to check out the TV's sound settings and do a sound test. Also, take a look at the 'Sound Out' options to make sure your TV is set up to send audio to your sound system through HDMI ARC instead of just using the internal speakers. For some guidance, you can visit https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-sound-test--20153257287031. If you need more help, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com, and our team will be super happy to help you find some solutions. ^Juvy

Jan 28, 2024
Reviewer name: Larry_in_ABQ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features TV…

[This review was collected as part of a promotion.] I like all the features of the 65UR8000AUA TV. The color and detail are excellent. The sound is very good even without an extra sound bar. The offerings of a wide varity of both free and subscription TV channels are all there. I like the fact that the TV software can automatically update itself through the internet. WiFi and Bluetooth functionality is there. The only thing I think is weak in this product is the Alexa interface. Although it is there and it does work, it is quite limited in it’s skillset. But overall, I think this is a great TV.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
Jan 23, 2024
Reviewer name: chuber
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

TV OK but Remote Terrible

The TV is fine but the remote is terrible!! It is next to impossible to switch to a station that I want to watch. I have tried many different ways to move among the different stations and none of them work. I would not buy this TV again just for this reason.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
reply from LG Digital Care Team

Hey there, let's look into your remote concerns and see if we can find an option that better fits you. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We have magic remote options that may fit your needs much better. ~TammyJo

Nov 10, 2023
Reviewer name: Christorama
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So easy to navigate its systems!

Here is the reason why I am so happy I bought this LG TV. Originally I bought a new 55" Samsung Crystal Tizan. Eleven calls to Samsung trying to put my computer on its screen. Tech support couldn't solve it and was told to call Xfinity. No luck co back to Samsung who then told me to contact Dish - no luck. Then they told me to contact Dell - again, no luck. So I had them pick it up and ship it back. My sister just bought a new LG and told me to try it and I AM SO HAPPY I DID!!!! The colors are great but I find the greatest this is the EASE on uses to navigate all of your systems. it's easy to go from TV to computer and back! It's easy to set the many option sleep timer! It's easy to set the type of sound you want, etc. IT'S JUST SO EASY TO ENJOY TV ON MY NEW 55" LG TV!!!

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
Jul 7, 2023
Reviewer name: HopefulinTexas
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Issues From Day 1

[This review was collected as part of a promotion.] The TV keeps reverting to “STORE” mode” which continually shows the Brand and Model number in boxes on the screen. This box moves randomly to different places on the screen which interrupts normal viewing. Also, I called LG at 6:30PM to discuss this unresolved (already called once). Couldn’t understand the Representative so I asked for a supervisor—he hung up on me—probably because one of the questions on the LG survey asked if the rep could be clearly understood. When I called back a different rep told me all supervisors had gone home but he would have one to call me back. Supervisor NEVER called back and problem with TV still exists.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
reply from LG SOCIAL MEDIA

Thank you for sharing your concern with us. We apologize for the inconvenience you’ve experienced with your unit. Please know that we take your concerns seriously and we are more than willing to help you with this matter. Here's a helpful link you can use for basic troubleshooting about “How to Disable Store Mode on My LG TV”: https://www.lg.com/us/support/help-library/lg-tv-how-to-disable-store-mode-on-my-lg-tv-CT10000018-20153119161966. If you need further assistance, our Social Media Team will be glad to assist you. Just send us a private message on our Facebook or Twitter using @LGUSSupport. -Francine

Sep 20, 2023
Reviewer name: Lts12
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great sound!

This is the third LG tv that we have purchased in the past year. One as a gift to our son off to college and two for other areas of our home. So far we are very happy with these products. The sound quality by the set’s themselves (no peripheral speakers) are the best I have experienced in flat screen sets.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680
Aug 7, 2023
Reviewer name: BobH82
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Features and Light Weight

[This review was collected as part of a promotion.] We have only used it sparingly since we are still dealing with moving into a new home. What we have experienced has more than met out expectations and I particularly enjoy the BlueTooth feature with my hearing aids that allows me to directly while still allowing my wife to hear the audio via the units speakers. Many TV's do not allow duel audio and this was the feature that we particularly enjoy.

Review from lg.com
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Nov 7, 2023
Reviewer name: alexgonz1811
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV!

[This review was collected as part of a promotion.] This is the first time I bought an LG TV and it was the best decision ever! The LG UHD TV 65 inch 65UR8000 has exceeded my expectations and more! The picture quality goes beyond the unimaginable, the brightness of the color is amazing and I can watch my TV shows and movies like never before thanks to the 4K UHD, the AI sound pro allows me to listen every sound in a terrific way.

Review from The Insiders
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Nov 9, 2023
Reviewer name: RenaeL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful and Easy to Use

[This review was collected as part of a promotion.] I bought this TV several weeks ago. It is lightweight and easy to set up. The picture is beautiful. The remote works like a computer mouse and fun to use! It allows users to scroll and all point and click. Love it!

Review from lg.com
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Dec 20, 2023
Reviewer name: LarryL59
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

good value

Picture and sound are good. Connected easily with my LG soundbar. Set up was easy. Navigation between cable and streaming services is simple and intuitive. Only issue I have noticed is slow to start up and connect with my cable box. Slower than I am used to when navigating like pulling up channel line up. Love the magic remote.

Review from lg.com
Helpful?4D5IRBPNXGFN13963407680