Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

This mattress is outrageous. Prior to purchasing, layed on the other top brands. This mattress, from the time you lay on it feels so luxurious. I know preferences differ, but for me, there's nothing like the experience. It helps to melt away the anxiety, especially with the base Temper Ergo Smart). At this point, there's nothing I don't love about it.

Due to medical reasons, I cannot sleep on my back. This mattress did not disappoint with pressure point relief when side sleeping. Great support also for stomach sleepers. You cannot go wrong with this mattress! This is the best investment I've made for myself in years! Highly recommend!

[This review was collected as part of a promotion.] This mattress made me a bit nervous at first. When it says firm, they mean firm. But once I lay down on this bed, the support and comfort it offers is 2nd to NONE! I am amazed! My back pain has lessened and I wake up feeling more rested each day than with my previous mattress. I don't toss and turn and wake up all night anymore. I highly recommend this mattress for anyone with back issues like nerves pinched, sciatica or even just frequent muscle spasms and such. This will help you like it did me!

This is the third mattress in 25 months. I weigh 190 pounds my wife weighs 125 pounds and after about 9 to 10 months the mattresses just cave-in and we're trying to sleep in divot and there is a big hump in the middle. The exact same thing happened on our first mattress and after 10 months they replaced it with another mattress after nine months we have to have that mattress replaced. So we just got this mattress last week and we will see what happens.

[This review was collected as part of a promotion.] I love this mattress. It came rather fast too. I love how soft it is and how comfortable it is. It's a great choice to make if you want a perfect night's sleep. Iv had other mattresses in the past and this isn't like those. It's much better. Softer more comfort. I honestly don't like getting out of bed any more lol

Still under warranty and will not help us replace our mattress that has a two and a half inch sagging on each side where we sleep worst mattress and worst experience I have ever had in my life trying to get help to get a replacement mattress because it's still under warranty. Will never recommend having a sterns and Foster again they are the worst!!!! Worst experience that I've ever had in my life trying to get help to replace the mattress that is under warranty!

Finally found a good mattress. I got the tight top medium. Although i admit i messed up and should got a pillow topper. But i love the support system. Luckily With mattress firm sleep trial i can switch it out after 30days. Still not sure if i should a get a plush or a firm pillow topper.

We first had a different model and it hurt so much when we woke up. We got this one instead and at first it was ok (it's only a year old) and now I can't stand it. I hurt, it indents and that doesn't come out so I roll towards the indentation. Now I have to sleep in the middle of the bed to keep from sinking. It's a king and I'm sleep by myself now so there's plenty of room to move around but I shouldn't have to. Not sure what's wrong with this but it's the worst I've ever slept on.

[This review was collected as part of a promotion.] I share this bed with my young daughter. We love it! I find myself sleeping more throughout the night. I am also waking up in the morning without lower back pain. I am very happy I was selected to receive this mattress and have a chance to review it.