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Sams Club
Customer reviews for Member's Mark Premium Cuddler Pet Bed, Choose Size and Color for
Member's Mark Premium Cuddler Pet Bed, Choose Size and Color

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Showing 1-10 of 28 reviews
Jan 9, 2025
Paty
5 out of 5 stars review

Got 4 beds, excellent choice!

Read the reviews but I still decided to buy 4 beds for my schnauzers. Great quality. These are the first beds one of my dogs cannot bite. I totally recommend it

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Nov 24, 2025
destiny
3 out of 5 stars review

Great for Light Use, But Not Practical for Washing

At first, I really liked this bed because it was easy to remove dog hair and wipe down quickly. However, I occasionally wash my dog's bed due to shedding and odor, and this one just isn't made for that. It's stuffed with wool, which makes cleaning tricky, and the zippers were tough to open and close. I learned the hard way that this bed isn't ideal if you plan to wash it regularly. It might work fine if you don't need to wash your dog's bed often or if you use a washable cover over it. Overall, it just didn't fit my needs, but could be a good option for light use.

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Dec 9, 2025
CHRISTOPHER
3 out of 5 stars review

Good Product, shipping slow, Customer service F-

Product is great. shipping slow and delayed for days. customer service terrible. Had to contacts Sam's customer service twice. Wasted over an hour of my time over chat. First rep promised $20 Sam's cash within 48 hours. 2nd rep said 5-7 days for me not being satisfied with the shipping delay. After 7 days I did get the $20 Sam's cash but felt lied to. I have been a member since 2007 and always got my orders withing 2 days. I ordered two of these dog beds and it took over a week to deliver. Some attempts FedEx did not even try to deliver for days. disappointed in the customer service / shipping delays. 2nd customer service rep was very rude, did not understand the issue nor care to help. My advice, don't expect it to arrive for at least 7-10 days from placing your order and if you have to reach out to customer service do not expect them to be of any help.

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Aug 9, 2025
Alex
1 out of 5 stars review

Low Quality

The different between this and. Kirkland products is wild. I got this because of the faux leather. It barley had and filling and it’s made of cheap poly. Save your money.

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May 10, 2026
anonymous
1 out of 5 stars review

Hard To clean

The filling in the edges is loose, it get stuck in the small-toothed zipper. I bought this because it is theoretically washable. My dog was ill on her comfy bed and the filling is not washable, I am throwing it away after 4 months of use. In theory, you can refill it but the filling gets stuck in the zippers. It’s a gross mess.

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May 17, 2026
Deborah
1 out of 5 stars review

Don't waste Money

Disappointed that the difference from my first purchase two years ago to this purchase two days ago is drastically different in that there is no filling at all, literally our golden is laying on the floor. We had to cut open two pillows to fill the bottom zippers with stuffing. Shame on Sam's Club for selling such a pitiful dog bed!

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Apr 4, 2026
AMANDA
1 out of 5 stars review

Cant wash unless you unstuff!!

I absolutely love the look of these beds until it was time to wash them. I was my dogs beds about every 2 weeks. the bottom comes out... messy but it is foam in a casing. I was expecting to be able to take the sides out also but you cant unless you unstuff them!!! DONT WASTE YOUR MONEY!!! Unless you never wash your dogs bed! Unfortunately I already bought 3 of these and used them all before trying to wash one.

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May 20, 2026
Michael
1 out of 5 stars review

False Product Description, item has no tempurpedic material. Like other reviews the product is barely stuffed and very poor quality control for a Sams "Member Mark" product line

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Nov 8, 2024
Dog owner
1 out of 5 stars review

Machine washable only AFTER you unstuff it

Material in bolster is loose filling so it will be impossible to wash the cover without completely unstuffing it and restuffing it after drying. For this reason, I'm returning this bed. The last bed I had from Sam's, the stuffing was in a sewn sleeve so cleaning it was simple. Sam's - please test products before putting them in your stores. If the product states machine washable, it's expected to be a simple process. Now I will be sure to unzip the bed in the store to see how it's been stuffed. Also check that stuffing isn't flammable if exposed to heat (the dryer?).

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Mar 13, 2026
ANGELA
1 out of 5 stars review

The beds look really nice and the bolsters are thick and foam filled. The bottom is terrible. The foam/cushion in the base does not fill the space. There is a split in the center and at each end. I'm disappointed I spent the money on these.

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