I just got this treadmill to replace the one I have hard for over 25 years and has worked very well. This is a good treadmill and solidly built once you get pass the assembly. I like the 14inch touch screen. However, I don't like the fact that it has no built-in programs. I very much hate to be forced into any form of subscription in order to use an equipment I am already paying good amount of money for. You cannot bypass the iFit as in some other models or brands and use the built-in programs alone. The so called manual mode does not include any automatic adjustment of the incline or speed. It is exactly what it is said to be "manual". I can get a much cheaper treadmill if that is what I want.

Decided to buy a known brand at a great price. It had great specs and at first it worked great. This treadmill was never used like a gym treadmill, meaning it was used once in a while. Maybe for a month or two it was used 5 times a week, then it wasn't used for another month or two. At almost 2 years of purchase, with light use, the engine started giving up mid run; meaning it would just give up while I was running at a 6-10mph speed. DANGEROUS. The worst part is that ProForm warranty will not cover the product if it was used in a garage (where most people would place it). Luckily Sam's Club did help me and did process a return for it. %231 I will never buy ProForm again. %232 If you do, make sure you get an extended warranty from the seller in case it fails early.

It worked great but it's loud when running

Wider and better than the 12.0

Customer service at the management level was frustrating. The desk associate(s) tried to help, but the “manager” was seemingly uncaring.

Vsry good treadmill for the price. Al.osr lik we the one we bought 20+ years ago. Hope it last asong too.

It is great, love it

Product Motor Malfunction. When I power the machine, it loses power and restarted and does nothing. you press on the speed numbers and nothing happened. I only had this machine for 2 months, and My wife used like 8 times, i never got a chance to use it. Plus its very difficult to contact customer service, they don't have a direct number, you have to submit a request and etc, in age that everting is automated. They have have 30 day return policy. OMG

To complicate to assembly it

I wake up every morning and truly am so thankful I bought this amazing machine!! This machine has changed my life. Because of ifit, it’s has a screen that doesn’t move when you run..I can do virtual training in the most beautiful places on earth and get a great workout; Without Feeling like I’m working out!!! Let me explain why: I’ve done work out videos from home for 20 years. They are great, they work, they have extensive choices, strength, endurance, toning, etc…. But I had a problem, I couldn’t figure it out for years. I would do home workout videos, and for some reason I always fell off around the 3-4 week mark. I could never figure it out. It didn’t matter to me at the time and I shrugged it off. because I was more fit. But when I stopped using the videos, life kicks in weight comes back on. The videos become Mundane, boring, you’re watching someone work out so it makes you feel more like you’re working out. -After a while that is what became the turnoff. I always liked doing run – walk intervals at the gym, but again, after a few weeks of doing, it becomes boring. Now- 20 years later here comes this machine with a huge screen, and Ifit. What doesn’t feel like working out to me anymore is running 2 miles through Italy, Chile, the Bahamas. I am hiking in the mountains, walking up Everest and running around Chile like I am never going to stop. The trainers guide you and motivate you through all of the workouts, so it literally feels like you have a workout buddy. A free included personal trainer included with your membership. A virtual workout buddy that you get to travel the world with while they are keeping you motivated in. So it doesn’t feel like working out . It’s fun, it’s almost like a video game but you are getting fit and running for health at the same time. Because of this innovation, I can actually go and do 2 videos to work out to a day. Can you believe that? I actually want to get on the machine 2-3 times a day because I feel like I’m on a mental vacation, I’m going to go hang out with my workout buddy, and I’m going to the most beautiful places in the world all while in my living room. I am not lying when I say I woke up this morning and told my husband, I love my treadmill so much, I am so glad I bought it. He knows I’m happy to, I like to get on my treadmill when the kids and the Hubby start to kinda get a little bit on my nerves, I tell them “bye guys, I’m going to go do a run in Chile”. They all say OK. Have fun. And I DO. Machine works great, I don’t have to touch any buttons as everything is auto adjusted for me, speed, incline. Great Music!! Hottest Current Hits. The machine does all the thinking for you. If this machine ever breaks, I will buy another one, and then I’ll buy another one, and then another one after that. Thank you so much Proform for this Wonderful Creation!!!