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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft) for
Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft)
4.3 out of 5 stars
stars
391 ratings391 reviews
  1. 5 stars75% (292)
  2. 4 stars7% (26)
  3. 3 stars4% (16)
  4. 2 stars4% (17)
  5. 1 star10% (40)

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Showing 281-290 of 391 reviews
Mar 9, 2024
Unhappy sleeper
1 out of 5 stars review

Already replacing...

Great at first but didn't last long... The depressions where we've slept are so bad that it's impossible to slept anywhere else. We always end up back in the depressions. Over time, it's gotten worse and worse and worse. We also got the adjustable base. It's so poorly crafted that we feel every movement all night long. We've had 17 months and we're already replacing. 4K down the drain for a crappy mattress and adjustable bar. Save you money and shop elsewhere.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160
Oct 7, 2024
Unhappy Customer
1 out of 5 stars review

Don't Waste Your Money

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160
Apr 17, 2024
Donna-unhappy sleeper
1 out of 5 stars review

great disappointment

From the first night we tried to sleep on our Lux Estate Pillow top firm, to the 30 th day of trial, I have experienced great discomfort and no support from the mattress. We "sunk" into the firm pillow top and found it uncomfortable -non-supportive- of my back or hips. Each night we sink into the still sunken area of the bed, which makes it difficult to change position to find some relief of my increasing discomfort. I have required physical therapy weekly to treat the increased pain in my hips and upper back, (this condition was tolerable prior to the use of the new mattress). 50% of the time I resort to sleeping on an extra mattress we have in our guest room so that I can get a comfortable sleep. Our mattress is being evaluated as defective. No matter what the determination, we are exchanging this mattress for a different Stearns and Foster mattress-not another Lux Estate Pillow top firm model.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160
Jun 27, 2023
Taz
1 out of 5 stars review

Sagging after six months

I bought this mattress because of the reputation of the company and reviews and am very disappointed. After using it for six months it is sagging and I wake up with back and hip pain every morning. I never had back problems before getting this mattress. I am not even finished paying for it and am already looking to buy another mattress, but it won't be a Stearns and Foster.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160
Mar 27, 2023
Happy Sleeper
5 out of 5 stars review

Comofort & Quality

[This review was collected as part of a promotion.] We are so pleased with this purchase. Our sleep has improved tremendously, we wake up refreshed instead of tired, and achy. I would highly recommend this mattress for anyone looking for a great nights sleep.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160
Jul 6, 2024
Disco Owl
5 out of 5 stars review

Amazing sleep

We made the mistake of going cheap and ordering a "highly rated" bed-in-a-box mattress sight unseen from another company and it was awful. We quickly returned that one and decided to get more serious and went in-store to try out some other mattress options. After many exhaustive options we finally landed on the Stearns and Foster Lux Estate, pillowtop firm. Still, it's hard to judge a mattress just from a quick 5 minute test in a store with sales people hounding you. I am here to say that we've now had our mattress for a full week and it's seriously the most amazing mattress I think I've ever slept on in my life. I will sound like an advertisement, but I also noticed my ongoing neck and shoulder pain has also disappeared. It's a splurge and an investment but so happy we made the upgrade.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160
Dec 14, 2023
RAE
1 out of 5 stars review

STRONG ODOR

This is the 3rd mattress since June. #1 in 3.5 months had an indent of 1.5 inches. #2. Had such a Strong odor first night tightness in chest & told air out mattress. Went back to sleep on mattress & back broke out with rash. # 3. Again, strong odor, not as bad as #2. Again told to air out for 2 weeks. This mattress had a bend in corner as well. BTW, I am 5 ft & 110 lbs & only one to sleep on bed. Also, always been a fan of S&F. Bought 4 mattresses 7 yrs ago & loved them. Very disappointed.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160
Oct 30, 2024
Very Happy Sleeper
5 out of 5 stars review

Absolutely love this mattress

Reviewed different mattresses at different online sites....kept going back to this mattress. We purchased the King Mattress and Foundation mid October. The FIRST night sleeping on this lovely mattress we did not toss and turn and actually slept in the next morning. Since then we have had great nights of sleeping. Beautiful craftsmanship and the comfort is out of this world.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160
Sep 26, 2023
Bk77
3 out of 5 stars review

Didn't work for me

The S&F Lux Estate Medium PT didn't work for me. It had too much memory foam that I sank into causing lower back and hip pain. I am a side sleeper and occasionally sleep on my back. It also slept hot because of all the memory foam. I exchanged it for the S&F Estate Plush tight top which is perfect and costs less.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160
Jul 24, 2023
Sam I Am KC
5 out of 5 stars review

Like sleeping on air!

[This review was collected as part of a promotion.] I received this mattress at no charge in exchange for an honest review. My husband and I previously had a basic Sealy mattress. I thought it was fine, but was excited to try something new. I couldn't have been more surprised at the difference! It doesn't matter if I sleep on my side, back, or stomach- there are no pressure points on my hips, it is cushioned but well supported and I don't get over heated. I sleep with a weighted blanket so I have found that I tend to get hot easily. The mattress stays the same temperature regardless. When I wake up in the morning my lower back, hips and feet no longer hurt. It is amazing!

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012160