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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft) for
Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft)
4.3 out of 5 stars
stars
391 ratings391 reviews
  1. 5 stars75% (292)
  2. 4 stars7% (26)
  3. 3 stars4% (16)
  4. 2 stars4% (17)
  5. 1 star10% (40)
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Showing 301-310 of 391 reviews
Oct 7, 2024
Unhappy Customer
1 out of 5 stars review

Don't Waste Your Money

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158
Oct 22, 2023
Zoe
5 out of 5 stars review

I love my lux estate so much

I love my lux estate so much I'm a fan on the sterns and tempur family but to me sterns was the better choice it had everything I was looking for edge support great coil System and great comfort layers I know that will last me many years! I treated my self To it while I was working at mattress firm I sold So many sterns and fosters my customers would come back to me so happy saying it help with they back and rest I knew I had to get one for me and my husband we sleep so well ! The only con for me is the mattress is pretty heavy but it does have the best quality materials so I deal with it with care and love it can't wait to add adjustable base

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158
Mar 9, 2024
Unhappy sleeper
1 out of 5 stars review

Already replacing...

Great at first but didn't last long... The depressions where we've slept are so bad that it's impossible to slept anywhere else. We always end up back in the depressions. Over time, it's gotten worse and worse and worse. We also got the adjustable base. It's so poorly crafted that we feel every movement all night long. We've had 17 months and we're already replacing. 4K down the drain for a crappy mattress and adjustable bar. Save you money and shop elsewhere.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158
Jul 18, 2023
Melkyj
5 out of 5 stars review

I'm in love

[This review was collected as part of a promotion.] This Stearns and Foster Lux Estate queen mattress is amazing. You can easily see the love and detail that went into making this masterpiece. It feels like laying on a cloud that helps support my body and keep me cool at night. This is the only mattress I have found that actually helps to keep me cool.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158
Mar 22, 2023
CheriD
3 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] I purchased this expensive mattress due to its firmness and after only one month did the pillow top start flattening causing a dip in the mattress. I am single and weigh 137 lbs so for this to happen this quickly I am questioning how much worse it will get with time?

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158
Sep 17, 2024
GM
5 out of 5 stars review

LOVE this bed!

This is our second Stearns and Foster mattress and this time we chose the Lux Estate firm pillowtop. As I'm recovering from a broken back, the promised support from this mattress was quite important. But after I ordered it, I worried it might be too firm. Well, I shouldn't have. The White Glove delivery was great. Right on time, quick and efficient. I couldn't wait to try it. Wow! Turned out this new mattress offers far more than simply support. Oh my yes. It's true comfort. Bottom line: we couldn't be happier with our purchase. Oh, and 'happy to report we're sleepin' like babies.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158
Aug 1, 2023
ChristinaD
5 out of 5 stars review

We are now Stearns and Foster mattress customers for life!

[This review was collected as part of a promotion.] Stearns and Foster sent me this free sample through the BzzAgent sampling program, and I truly want to thank both companies! We got the queen-size Stearns & Foster Lux Estate Soft Pillowtop mattress and we couldn't be happier. We were previously sleeping on a queen size sleeper sofa mattress, and if anyone knows anything about those mattresses, they are very thin and you can feel the bars from the sofa bed frame all night. My partner of 20 years is disabled, and he lays down most of the day, therefore, we just keep the sofa sleeper bed out all day every day and never fold it back into the sofa. When I was offered this free sample, I was more than delighted! We are BOTH sufferers of degenerative arthritis, and he has had multiple work injuries which eventually disabled him. Our previous mattress only made matters worse for both of us. He has insomnia and was up and down all night long with aches and pains. Now I am pleased to say that we are finally getting a good night's sleep! I haven't seen him sleep this good for so long! As for me, I am sleeping way better also, and for longer amounts of time than I previously was. I seriously do not want to get out of this bed! Our aches and pains are getting better by the day, not totally gone of course, but more tolerable. The cooling feature of this mattress is the BOMB as I am going through hot flashes! And we cannot even feel each other get out of bed anymore because of the motion sense feature, so less wakening. I cannot thank both companies enough, and I would HIGHLY recommend a Stearns and Foster mattress for a great night's sleep! We will never go with any other brand from here on out!

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158
Mar 19, 2023
No longer Sleepless in Michigan
5 out of 5 stars review

Worth every penny

I have been coping with back and hip pain for two years and realized it was my 8yr old memory foam mattress, after traveling and sleeping in hotel beds for a period of time. I decided to shop for a new bed and tried about two dozen mattresses. This particular mattress was like resting on a cloud in the showroom...and after the first night sleeping on it at home, I woke up with no back or hip pain. Now, about a month later...still pain free!! I didn't love the price, but overall worth the investment.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158
Sep 11, 2023
Melody
4 out of 5 stars review

No back pain for now

[This review was collected as part of a promotion.] I received this Lux Estate Firm Pillowtop - Queen (LES1) for free from Stearns & Foster through the BzzAgent sampling program to exchange my honest review. This mattress itself looks luxury. It is pretty thick, but has vents on both sides to keep it cool. Have been using the mattress for more than a month. The mattress is comfortable, haven't cause my back pain up to now. My husband thinks the 'cool to the touch' feather is not as good as it looks like. He feels this mattress is a little hotter than our old one, I don't think so though. One thing I don't like about his mattress is that, it is too tall for me, I am 5'2" and I have to climb onto the bed every time. Even my husband who is 6'2" thinks it is too tall.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158
Jul 20, 2023
Shannon
5 out of 5 stars review

Sleeping on a cloud!

[This review was collected as part of a promotion.] We started sleeping on our new Stearns and Foster mattress right away. We were on the market for a softer mattress so this one really fit the bill. The soft pillowtop is like sleeping on a cloud! I feel totally supported as I sleep. I also don't sink into the mattress. This is important, because you don't want to have trouble getting out of bed! The mattress is also cool - I never feel hot during the night time. I have always bought higher end mattresses, so I am not comparing this mattress to a cheaper mattress under $1000. If you want to invest in pure comfort, this is a fantastic option! I would recommend to anyone who needed a softer bed.

Review from stearnsandfoster.com
Helpful?4CLZAP1PSQA913962012158