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Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft

[This review was collected as part of a promotion.] Great Mattress, easy purchase and superb delivery!

Great Mattress!

stearnsandfoster.com

[This review was collected as part of a promotion.] Have been a Sterns & Foster FAN for over 30 years! There is nothing like it!

THE BEST

[This review was collected as part of a promotion.] It is amazing very comfortable sleep, even night I'm having, my son love it too

Quality sleep

[This review was collected as part of a promotion.] Perfect firmness. They have changed the firmness so had to order medium this time.

Perfect

[This review was collected as part of a promotion.] So good to have a comfortable bed with an adjustable base! Easy to put sheets on too

Comfortable

[This review was collected as part of a promotion.] Comfortable, this has been the best mattress I have ever had- glad with my purchase.

Best quality

I fell asleep on the bed as soon as they delivered it. Best bed in years! No more box beds, this one is just right

Strong, well balanced, and firm. Just as advertised

[This review was collected as part of a promotion.] So comfortable and even better with adjustable base. Such a great nights sleep!

Soft pillow top yet firm.

[This review was collected as part of a promotion.] I love it, I get to sleep and feel refreshed when I wake up

Good night sleep

I have had the mattress 1 1/2 weeks and there is a big indention where I sleep. This is an expensive mattress and I am extremely disappointed.

Terrible mattress

Stearns & Foster

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

If I could give ZERO stars, I would!

[This review was collected as part of a promotion.] i really enjoy my stearns and foster lux estate mattress. i sleep great with this new product. The only problem that i had with this whole process was not being able to get in touch with your customer service dept.