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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft) for
Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft)
4.3 out of 5 stars
stars
420 ratings420 reviews
  1. 5 stars75% (314)
  2. 4 stars7% (28)
  3. 3 stars4% (17)
  4. 2 stars5% (19)
  5. 1 star10% (42)
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Showing 321-330 of 420 reviews
Apr 5, 2023
Reviewer name: LBW
3 out of 5 stars
3 out of 5 stars review

Surprised

[This review was collected as part of a promotion.] I was surprised that a "divot" formed in the pillow top almost immediately, and remains. Even though it is supposed to be "firm", the pillow top makes it more difficult to move around on and get off of the mattress. Apparently, just lying on it in the store doesn't provide a good feel for the mattress in daily use. In hind-sight, I believe I should not have chosen the pillow top style. Considering the cost, I would rethink the whole process.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326
Oct 22, 2023
Reviewer name: Zoe
5 out of 5 stars
5 out of 5 stars review

I love my lux estate so much

I love my lux estate so much I'm a fan on the sterns and tempur family but to me sterns was the better choice it had everything I was looking for edge support great coil System and great comfort layers I know that will last me many years! I treated my self To it while I was working at mattress firm I sold So many sterns and fosters my customers would come back to me so happy saying it help with they back and rest I knew I had to get one for me and my husband we sleep so well ! The only con for me is the mattress is pretty heavy but it does have the best quality materials so I deal with it with care and love it can't wait to add adjustable base

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326
Jun 18, 2023
Reviewer name: Hopeful
4 out of 5 stars
4 out of 5 stars review

Getting Used to My New Mattress

With the Advance Motion adjustable base I can elevate my feet to reduce swelling. I love the soft feel of the mattress. It seems to fit my body and it is comfortable to sleep on. I don't love the depressions. They feel like there is a hole in the mattress. I don't love the rounded top. When I sit on the edge, it feels like I am going to slide off. I could lower the frame, but then I wouldn't be able to store plastic tubs underneath like my former mattress. i am looking forward to getting used to this mattress.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326
Jul 13, 2024
Reviewer name: Searching for another
2 out of 5 stars
2 out of 5 stars review

Disappointing for value

I purchased in August 2023 from the now bankrupt sleep galleria so maybe that has something to do with quality control. Anyhow, I'm primarily a back and side sleeper with low back problems and thought the ultra firm would help me, as mattresses tend to sag and create pressure points. Unfortunately, the mattress is a bit way too firm. This particular ultra firm model is not listed on the site or so I haven't found and perhaps its been discontinued. I waited to long for a potential return. I do like the look of the mattress and it does seem to have some quality build to it, but for the money it's not quite worth it. It was either this or a beautyrest black and i opted for a stearns and foster considering their long term reputation for quality mattresses. Oh well, I'll probably keep it for an extra room later.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326
Oct 7, 2024
Reviewer name: Unhappy Customer
1 out of 5 stars
1 out of 5 stars review

Don't Waste Your Money

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326
Oct 6, 2024
Reviewer name: California Dreaming
5 out of 5 stars
5 out of 5 stars review

Melt into it!

[This review was collected as part of a promotion.] Perfect fit for my husband and I! I had sciatica from our former mattress and my husband is prone to back problems. This mattress fixed it all! We are finally able to get the best sleep we've had in years. We look forward to going to bed and "melting" into our new S&F mattress.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326
Aug 8, 2023
Reviewer name: Ridley
3 out of 5 stars
3 out of 5 stars review

Extremely firm

[This review was collected as part of a promotion.] I received Sterns & Foster Lux Estate Ultra Firm Tight Top, queen as a promotion. I am a stomach and side sleeper and found this to be extremely difficult sleep on as is. I woke up in pain the first night and unable to fall back asleep. This bed is just too hard for myself to sleep on. My husband however, didn't mind the firmness. My hope is that the bed will "loosen a bit" over time. In the meantime, I now have a mattress topper and am enjoying the bed finally. I do like that the bed is higher now. I am 5'7" and just fit comfortably. Ultra firm is not for everyone and I'm sure a select few would benefit from this stiff mattress.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326
Mar 27, 2023
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Comofort & Quality

[This review was collected as part of a promotion.] We are so pleased with this purchase. Our sleep has improved tremendously, we wake up refreshed instead of tired, and achy. I would highly recommend this mattress for anyone looking for a great nights sleep.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326
Sep 17, 2023
Reviewer name: Jenn
5 out of 5 stars
5 out of 5 stars review

The most comfortable mattress I've ever slept on!

[This review was collected as part of a promotion.] The Stearns & Foster Lux Estate Medium Pillowtop - Queen is, by far, the most comfortable mattress I have ever slept on. The pillowtop makes me feel like I'm sleeping on a soft, pillowy cloud and I can tell by the design, this mattress is durable and will last for a long time . I really like the elegant look of the mattress as well. I definitely recommend this mattress to anyone looking for outstanding comfort and quality.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326
Aug 27, 2023
Reviewer name: Charlene
1 out of 5 stars
1 out of 5 stars review

Bad quality and saggy

We bought the mattress for 8 month and its already saggy and we cannot sleep well on it everynight. We have tried to reach out to the customer service but the only thing they replied is the mattress was not saggy enough so they cant exchange it for us because of the policy. But its only been 8 month... This is so disappointing.

Review from stearnsandfoster.com
Helpful?1DQSDFCM5RI513961962326