This is the 3rd mattress since June. #1 in 3.5 months had an indent of 1.5 inches. #2. Had such a Strong odor first night tightness in chest & told air out mattress. Went back to sleep on mattress & back broke out with rash. # 3. Again, strong odor, not as bad as #2. Again told to air out for 2 weeks. This mattress had a bend in corner as well. BTW, I am 5 ft & 110 lbs & only one to sleep on bed. Also, always been a fan of S&F. Bought 4 mattresses 7 yrs ago & loved them. Very disappointed.

Do not buy from this company Stearns and foster , they do not treat customers with dignity, I bought the foundation and a day later I called and said that I would like to return it because the bed I am going to buy will not need foundation, they said that they do not accept returns even a day after purchase and still in the plastic

[This review was collected as part of a promotion.] I received this mattress at no charge in exchange for an honest review. My husband and I previously had a basic Sealy mattress. I thought it was fine, but was excited to try something new. I couldn't have been more surprised at the difference! It doesn't matter if I sleep on my side, back, or stomach- there are no pressure points on my hips, it is cushioned but well supported and I don't get over heated. I sleep with a weighted blanket so I have found that I tend to get hot easily. The mattress stays the same temperature regardless. When I wake up in the morning my lower back, hips and feet no longer hurt. It is amazing!

The S&F Lux Estate Medium PT didn't work for me. It had too much memory foam that I sank into causing lower back and hip pain. I am a side sleeper and occasionally sleep on my back. It also slept hot because of all the memory foam. I exchanged it for the S&F Estate Plush tight top which is perfect and costs less.

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

[This review was collected as part of a promotion.] Stearns & Foster sent me this Lux Estate Soft Pillowtop Mattress in queen size for free so that I could review it. For that, I am incredibly grateful! I honestly wasn't expecting much from the mattress. As someone who suffers from an autoimmune disease, I've grown accustomed to aches and pains. For background, I added a 3" memory foam topper to my old bed just to sleep comfortably. My family likes to travel, and I actually take memory foam with me to try to make sleeping on a different mattress tolerable. I expected this new mattress to be a similar experience. I planned to try it for a few nights so that I could provide my (expected to be negative) point of view and then compare/contrast with my husband's opinion while I went back to my 3" memory foam. Now here I am, weeks later... No memory foam in sight! And I haven't even asked my husband's opinion. For the record, he hasn't complained, which basically means he likes it. I have no idea how the mattress does it, but I've been sleeping really, really well - no tossing and turning or waking up periodically throughout the night. I fall asleep quickly and wake up in the same position hours later. I had no idea how not-well-rested I was feeling until now. It's been amazing. Only time will tell if the experience continues, but I am feeling extremely optimistic. This isn't the outcome I expected, but I am so happy that the mattress has completely defied my expectations! One final note that I must throw in, even though it's completely irrelevant: the mattress is gorgeous! The deep blue with pattern... I'm sad that it has to be covered up; it fits the Lux Estate name perfectly.

WARNING NOTICE: I purchased an ultra firm pillow top mattress that was a floor model. I like the firmness. It was perfect for two years. I rotated every 6 months. I now have hump in the middle of the mattress. You don't see it. You just feel it. Sterns and Foster does not back up their products under any condition or defect from floor models. Although I don't know the history of this mattress on a showroom floor, I can't imagine that I should have this happen after two years. Just letting the public know.

[This review was collected as part of a promotion.] We started sleeping on our new Stearns and Foster mattress right away. We were on the market for a softer mattress so this one really fit the bill. The soft pillowtop is like sleeping on a cloud! I feel totally supported as I sleep. I also don't sink into the mattress. This is important, because you don't want to have trouble getting out of bed! The mattress is also cool - I never feel hot during the night time. I have always bought higher end mattresses, so I am not comparing this mattress to a cheaper mattress under $1000. If you want to invest in pure comfort, this is a fantastic option! I would recommend to anyone who needed a softer bed.

[This review was collected as part of a promotion.] This is one of the most comfortable mattresses I have ever had. It's soft yet firm that you don't sink into the mattress. I love the dark blue color of it and the designs. You don't feel any coils. It's extremely thick that if you have a newer bed you dont have to have a box springs under it.

As advertised. Very comfortable. First new mattress in 30 years, and what a difference. Quality in workmanship is self evident and the comfort it provides is amazing. The registration process was clear and easy to manage. All around a great experience with this bed. Sales personnel were easy to work with, and no pressure what so ever. Very knowledgeable and able to answer all of our questions prior to purchase.